Name: Woodfield House Hotel
Address: Ennis Road, Limerick, Limerick, Limerick, 0, Ireland
Rating: 8

Smoke-free property

Heating

Newspapers

Garden

Terrace

No elevators

Reception desk

General

Non-smoking rooms

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Iron and board

Luggage storage

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Snack bar

Kettle

Meals

Free Wi-Fi

Internet

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Shannon Airport

Woodfield House Hotel

Limerick

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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40-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I generally praise tourism businesses but I have to make an exception for the Woodfield House Hotel as I echo a number of similar reviews about the rude and ignorant older male bar staff in the hotel, not that the Management care as they seem to do nothing about it.  

Last Saturday 13 August, I visited the hotel to watch a game and we placed two bar stools to watch the game making sure we did not obstruct.  While ordering drinks, an old bar man just picked up my chair and took it away saying nothing to the other family member who was sitting on the second Chair. I followed  the old man who carried the chair to other side of hotel and eventually caught up with him.  He advised that we could not sit there.  I asked him why he did not tell us that instead of rudely picking up chair and he had no answer.  He eventually conceded to bringing back the chair and sticking it in a dingy corner where we could barely see the tv.  He also in the interest of full disclosure gave a half hearted apology but in reality did not give a ****.

When I went to go  back and order drinks,  the young bar person could not hear me and struck his head around the counter to the staff pick up area where he could hear me and a different old man shouted at both of us that we could not talk there.  I could see the bar staff most of whom were students looking at this older staff person and wondering what the hell was going on.  So eventually got the drinks, but my query is What are the Woodfield management doing tolerating that type of customer service which has been previously documented and

There are plenty of other places to go where you would not experience this lack of customer service including  Greenhills Hotel, Stand Hotel, Curoughor Bar and Country Club.

  

Avoid.

Sam

Avoid - Rudest and most ignorant Bar staff i have ever come across

Going to the Woodfields as long as I can remember and this is my first ever bad review which is saying alot! The last two times I was there the man serving us had a major attitude issue probably the worst ive ever seen simple questions were met with the utmost sarcastic responses and made our dinner pure awkward and couldn't wait to leave.

Today was the last time I'll ever step inside the door again considering I've being going here with my partner and friends and family for a long time.
It felt like a vendetta or something because I was told to carry our own drinks when watching him deliver drinks to other tables.
A waiter/waitress even said that this has never happened before and they said it was very strange.  Who ever this so called man is (manager or supervisor is in the wrong perfession) 
Food was fab and waiters were sound exactly what im used too but that person needs a good wake up call because hes a serious god complex.

Worst experience I have ever in a restaurant

I have just returned from this hotel after a long weekend with 5 girlfriends. We honestly had the best time here. The staff couldn’t do enough for us…we were really well looked after. The room was bright, the beds comfortable with good pillows. Tea/coffee/water was provided in the room each day. Breakfast was exceptionally good…a vast selection of choices and great quality and well presented. 
We loved the friendliness of the locals and the bar was warm and welcoming. We ate here one evening and again the food was fabulous. A small selection of wines but they were great quality…and have obviously been well selected. 
I definitely recommend a stay here and have no doubt that I will return….

Fabulous Girlie Weekend

Got a last minute booking for lunch . Family lunch with 3 generations - all catered for with friendly efficient service. Have to especially mention Sophie ( Red hair) who was so helpful and has a great sense of humour. She was friendly and gave good advice on what to choose.  All happy & clean plates. We had Caesar/ stew/ roast beef / soup & sandwich combo.  Very very enjoyable.

Thanks to Sophie !

Absolutely superb. From checkin which was the swiftest I’ve ever had to the attention to detail in the bar ordering food. I have allergies and the bar person went above and beyond to make sure that everything was ok for me. 
The food when it arrived was divine. 
I’ll certainly be back both for both the accommodation and the food.

Absolutely superb

Was in there last night in track suit no hassle what so ever goes there most weeks for food goes there tonight to meet friends travelling from the uk and got refused entry from the bar manager trying to make a show of me and told me no people aloud on the property In tracksuits that I need to leave the premises when there were several other people on the property wearing tracksuits never again will I recommend anyone to stay there il give my money to the stand or green hills 

Badddd

Ignorant staff treated like dirt by Brian White should get some manners and get some training in hospitality.Never again shall I bring any of my business clients here again.This was once a great Limerick establishment not any longer

Embarrassing

I booked directly with the hotel as I thought I’d get a better deal, a mistake! The price for one night has increased dramatically since covid but nothing has changed internally to justify the hike. There are a number of hotels in the area that are slightly more expensive but worth the extra. 
The room was very small and stuffy with poor quality duvet which was excessively heavy which made sleep difficult. Shower was dodgy. 
I know they have some newer rooms, the hotel was virtually empty so struggled to understand why they put us in such a poor one. 
Thankfully we didn’t order breakfast as it would have made me angrier to give them more money. 
I’ve eaten once in the restaurant, not impressed so gave that a miss for dinner.

Avoid, there are lots of better options for a hotel stay in the city

Excellent  place to stay , close to the city and convenient  for the airport, which is 30 mins away. The staff were extremely helpful to make my stay easy and stress free to due an early morning flight to Birmingham with a wake up call at 3 a.m. I was also able to drop off luggage with reception before my check-in time. As a disabled person, this gave more freedom to explore the city. 

Accommodation comfortable, clean and  very friendly staff

We spent 2 nights here and really enjoyed it. The welcome was really warm and friendly. The staff were friendly and very attentive. The room was very comfortable. We really liked the food both breakfast and dinner. My husband so enjoyed the West Indian Curry with King Prawns, he had it both nights. It was good to have on site parking and the hotel was ideaaly placed on the Ennis Road as we were heading to County Clare when we left.

Woodfield House Hotel

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