Name: Sunset Hotel
Address: Via Al Lido, 7, Gavirate, Gavirate, Gavirate, 21026, Italy
Rating: 8

Elevator/lift

General

Restaurant

Meals

Conference Hall

Business

Location

At the hotel

Church of the Madonnina in Prato

Swissminiatur

Casa Camuzzi

Milano Malpensa Airport

Santa Maria degli Angeli

San Lorenzo Cathedral

Piazza della Riforma

Cantonal Art Museum

Parco Ciani

Villa Olmo

Lugano Airport

Stadio Giuseppe Sinigaglia

Volta Temple

Pista La Resega

Basilica of Sant'Abbondio

Funicular

Piazza Cavour

Torre del Comune

Civic Art Gallery

Teatro Sociale

Church of San Fedele

Piazza Vittoria

Civic Archeological Museum

Palazzo Giovio

History Museum

Palazzo Olginati

Castello Baradello

Parco Sempione

Santa Maria delle Grazie

Sforza Castle

Museo Nazionale Scienza e Tecnologia Leonardo da Vinci

Pinacoteca di Brera

La Scala

Galleria Vittorio Emanuele II

Milan Cathedral

Cathedral Square

Royal Palace

Dufourspitze

Parco Faunistico Le Cornelle

Sunset Hotel

Gavirate

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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4-beds

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5-beds

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7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Let's start with the positive aspects:
* Room is spacious and clean. Good view on the lake.
* Very close to Lago di Varese.
* Breakfast was decent.

Next, the bad things:
* No coffee or bar facilities in this 4-star hotel.
* The service is really BAD! The lady who does the afternoon and night shift was so incredible unfriendly, unhelpful, and arrogant, I have never seen such an unprofessional service before!
* Avoid rooms at the second floor if you need wifi. It doesn't work! I needed it because I stayed here for business.

It became even worse! I notified the front desk that the wifi signal was weak in the room. I tried the wifi on the laptop and on my phone. I notified the front desk not to let them fix it immediately, but to ask for a lounge place to sit and work. But she completely disagreed with my findings, she even said that my room has the best wifi signal of all rooms at the second floor, she said she tested it earlier that day and everything is really fine. I couldn't convince her, she said that I should try it again. So okay, maybe I was really stupid. I went back to my room and tried again, but nope, the signal was really weak. I made a screenshot and a photo of the laptop screen. I went back to the lady to show her my proofs. Still she was not fully convinced, she followed me to the room to check. And finally she confirmed that the signal was indeed weak. She went to other rooms to check the signal over there, and it was weak too. I said: "no problem, I can just work in the lobby. Unless you have got another room available." She replied decisively: "no other rooms available." OK, no worries, so I went to the lobby to get some wifi. Then the lady said all of the sudden: "Sir, I have a room available at the first floor. OK?" So I could move to a different room. Problem finally solved.

From my colleagues I also heard she was also a pain in the ass for them. She ruined the mood of many guests during their stay by her unprofessional behavior. 

Another strange incident was that we had to hand in our passports at arrival. The next day the frontdesk gave the wrong passport to a colleague. They messed it up! We were fortunate the two passports are from two people of the group, so it was easy to fix the issue.

The frontdesk didn't apologize for any of the problems they have caused.

Avoid this hotel!

From my room there were potentially wonderful views across nearby Lake Varese when the clouds were not low and the rain stopped!  I suppose beautiful weather is a lot to ask for in November.  The reception staff were friendly, efficient and spoke good English.  

Strangely, when I first went to my room, the air conditioning was blasting out hot air so I had to open the huge window to make the room a sensible temperature; this wasn't a problem subsequently after I turned the aircon down from its maximum setting.  When I arrived at about 9.45 pm there was no food available and no bar.

My room was comfortable although it was furnished basically - it had no easy chair, just one for the desk.  It was clean, had good wifi and a minibar.  The bathroom was in immaculate condition and had a good shower.  Breakfast was a typical selection of cold meats, cheese and pastries, plus scrambled eggs and bacon.  The only thing that let it down was the lukewarm coffee.

If you are not great at walking up slopes, be aware that the driveway from the road to the hotel entrance is very steep and about 100 m long.  The hotel itself has lifts.

Comfortable room with potentially great views

Overall experience was very very nice.  Hotel Sunset staff was friendly, especially the Cuban guy that worked in the evenings. (Traveling from Miami and being Cuban myself, I didn't think I would be speaking Spanish fluently in Italy).

Breakfast at the hotel was delightful, fresh fruit, eggs that tasted as if they had been picked off a chicken farm that same morning. 

We particularly liked the house keeping staff.  They were fast, efficient and on point with what we needed. The ladies even memorized what we typically bought from the mini-bar and needed replaced.

We were told by locals that from the lakes in the area, we were staying at the ugliest one of all.  However, because we were there for a rowing competition, we found it to be quite pretty, convenient and serene. A variety of restaurants were located alongside the lake, all family owned, which made every experience more than just about the food, although every meal tasted is if made in a friend's mom's  kitchen. 

Up the street from the Sunset is one the best rated Pizzerias in town  They even had a gluten free menu( separate kitchen and all) including deserts.  I was very impressed. 

At every restaurant we visited we ordered the house wine.  It came in jugs or crafts, we drank abundantly with ZERO hangover consequence.  That is the beauty of local wine, it contains little or no sulfites.

We had quite a few cappuccinos as well, each better than the last.

I don't have words to describe what indulging in Nutella Gelato meant to me.

The weather was perfect, cool in the mornings and evenings, high 70s.

A 10 minute walk away, was a street full of boutiques, all with clothes tailored to perfection, made in Milan and quite affordable. The pastry shop in this downtown area was out of this world. 

I would definitely go back to Gavirate and stay at the Sunset Hotel again.

Hubby rowing on the Lake

I found the hotel to be located very nicely close to the lake of Varese, quiet, clean. The reception was very friendly, explained how to get to the fantastic ice cream shop and the tasty pizzeria.
The conference room was not 100% when it comes to sound support infrastructure, which is a pity. Another issue was that internet access was not covering the entire hotel, and some colleagues had issues even accessing it. So it would be a great idea to get this WIFI updated.
Another point of critique was the noisy air conditioner, which I had not been able to turn off...

Excellent location for conference

I am not a very demanding hotel guest, but still, I expect certain standards corresponding to the number of stars a given hotel claims to have. In case of the Sunset hotel, it is 4. And it is not at all justified. 
What is wrong? A lot. Breakfast is limited, with no vegetables available. Internet is poor, disconnects all the time. The credit card terminal doesn't function (thanks god a friend of mine had some cash to lent me...). The bar is closed. So is the restaurant in the evening (and staff doesn't seem to be able to give useful advice). No coffee machine in the room...
In general, not recommended. If you can avoid it, please do. 

Sunset Hotel

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