Name: Borgo la Casa
Address: Via Santo Stefano n 210, Montaione, Montaione, Montaione, 50050, Italy
Rating: 4

Air conditioning

Garden

General

Family room

Rooms

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

Barbecue grill(s)

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Pool and beach

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the apartment

Firenze-Peretola Airport

Pitti Palace

Ponte Vecchio

Pecci Contemporary Art Museum

Uffizi Gallery

Palazzo Vecchio

Piazza della Signoria

Piazzale Michelangelo

Medici Chapels

Cathedral of Santa Maria del Fiore

Basilica of Santa Croce

Piazza del Duomo

Academy Gallery

Museo del Tessuto

Castello dell'Imperatore

Santa Maria delle Carceri

Palazzo Datini

Palazzo Pretorio

Galleria Comunale e Museo Civico

Museum of Mural Painting

Monash University - Prato

Duomo di Prato

Museo dell'Opera del Duomo

Pisa International Airport

Museo Nazionale di S. Matteo

Giardino Scotto

Medici Palace

Knight's Square

Santa Maria della Spina

Pisa Royal Palace

Arena Garibaldi

Orto Botanico di Pisa

Cathedral of Pisa

Leaning Tower

Piazza dei Miracoli

Pisa Baptistry

Parco Pertini

Piazza della Repubblica

Fortezza Nuova

Teatro San Marco

Cathedral of Livorno

Palazzo Grande

Palazzo Comunale

Sinagoga Ebraica

Museo Civico Giovanni Fattori

Fortezza Vecchia

Port of Livorno

Livorno Aquarium

Terrazza Mascagni

Borgo la Casa

Montaione

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Three times earlier I visited Fattoria Santo Stefano. Two times (2007 and 2008) in Borgo I Laghi and the last time (2011) in Borgo La Casa. In 2011 Borgo La Casa was still in mint condition. Intact paintwork thoughout the estate, a beautiful outdoor pool with jacuzzi, everything perfectly maintained and spotlessly clean. The plants, the flowers and the lawn around the pool were maintained by a gardener on a daily basis. The apartment was cleaned every other day (monday, wednesday and friday) at the same time the beds were made up and the bath towels and pool towels were changed. Bed linen was changed on Wednesday and saturday. In short: service of the highest level!

I'm painfully aware that beauty is perishable, but in the years after 2011 there has been a change of management and now, 6 years later, in 2017, I am shocked by the serious degree of decay of the once impeccable Borgo La Casa. Under the previous management, only the best was good enough, the current management is apparently not at all interested in the maintenance that is inherent to an estate like Borgo La Casa.

For example: the once so beautiful jacuzzi (too much maintenance?) is now filled with sand and overgrown with weeds. A very saddening sight. In 2011 the lawn surrounding the pool was green, by 2017 it's completely dried out and dead. The stone edge around the pool is broken or torn in many places, as is the stone path around the pool. The plastic signs with house rules and depth indications are completely weathered and unreadable. The paint on the pool wall comes off, as is the paint on the accommodations in Borgo La Casa. The beautiful handlaid pebblestone path is overgrown with moss in many places. Half of the plants spread over the estate in beautiful terra cotta plant boxes are dead. Around the pool you'll find comfortable sunbeds, that is: if there were pillows, because the sunbeds themselves are made of weatherproof metal. In 2011 those pillows were present, but obviously, when they needed to be replaced, the management simply decided to get rid of them. After a complaint at the reception, we were bluntly informed, "we do not supply them," as if that were normal ... go shame yourself! Around the pool there's a beautiful authentic Tuscan loggia where you can sit in the shade if you had enough sunshine. In 2011 there was a tabletennis with tennisbats and balls and there were some toys for the kids. All gone now. The gardener I only saw once during the two weeks that I stayed in Borgo La Casa, and all he did was remove the leaves on the pebble stone path with a leaf blower and gone he was. The accommodations are no longer cleaned three times a week, but only once a week and at the same time the bed linen and pool towels are changed. The bath towels are changed only twice a week: wednesday and saturday. Each accommodation has an outside seating area with chairs and a table. Like the sunbeds these chairs are made of weatherproof metal, and also here the pillows (which were there in 2011) have disappeared. On the SP46, even the road sign to Fattoria Santo Stefano (that is already hard to find) is completely weathered and practically unreadable.

Don't get me wrong: Borgo La Casa is still a fine place for holidays and if you haven't been here before, it's probably less noticeable, but the current management has clearly decided not to invest a single eurocent in Borgo La Casa and that's very regrettable...

From impeccable to average in six years

Dirty surrounded pool and grounds. Dark dirty rooms. No pretty greenery, forget the lavender sight.

The resevervtion team does not respond any complaints. The local team was not helpful at all with any problems. The wifi was vey poor quality.

Very poor quality. Unfriendly staff not responding to complaints. I definitely do not recommend it.

Borgo la Casa

Main amenities of the apartment

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Location

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General

Rooms

Internet

Transfer

Recreation

Parking

Pool and beach

Kids

Pets

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