Name: Hollywood Inn Palermo Rooms
Address: 168 Corso dei Mille, Palermo, Palermo, Palermo, 90123, Italy
Rating: 8

Smoke-free property

Express check-in

No elevators

General

Laundry

Luggage storage

Services and amenities

Coffee/tea for guests

Snack bar

Vending machine

Meals

Free Wi-Fi

Internet

Parking

Free parking nearby

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Palermo Botanical Garden

Villa Giulia

Ballaro Market

Palazzo Mirto

Piazza della Kalsa

Santa Caterina Church

Martorana

Pretoria Fountain

Palermo City Hall

Piazza Pretoria

Quattro Canti

Cathedral of Palermo

Chiesa di Sant'Agostino

Regional Archaeological Museum

Palace of the Normans

d'Orleans Park

Cappella Palatina

Catacombe dei Cappuccini

Piazza Politeama

Falcone-Borsellino Airport

Hollywood Inn Palermo Rooms

Palermo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Honestly could not ask for a better place! Great location, 5min walk from the train station. And walking distance from all monuments and markets. A safe neighbourhood, very important.  very good breakfast. Very friendly staff. 

Do not miss

I visit to thw hotel its up to the mark aa per the price the service was okay not amazing but according to the price it was okay staff was good well groomed nice experience for me to go through it....

The hotel reviews

owner was rude. room was nice. but little noisey. breakfast was green mould on the ham and cheese smelled.. my cup of tea was made in the microwave.no kettle..and the shower was awful..it was close to the station but about 20 mins walk from the main strip

Rude..

DO NOT STAY HERE! 

What I like 
- place to sleep
- about 20 min walk to the city 

What I DON’T Like 
- I waited outside more than 50 min for host to come and give me the key. There is no one there to accept anyone. She said will be there soon but nearly 1 hour. Clearly state the check in time between 3.30pm - 8pm.

- the host very rude. Full of rules to stay in this property.  See the picture. 

- keep on texting us about(which extremely annoying) the breakfast which we didn’t know it’s not included but we walked in and the staff or her sister served us. No need to be rude. Just say we need to pay. 

- the breakfast was old and moulded. See the picture. After serving this and giving out to us! 

- shower head is broken and not fixed. 

- at night you will hear loud noise from car. I mean really noisy 

- seems kind of not really safe place to walk at night if you see the picture. Street full of rubbish. 

- the bed lines was making us itchy and we remove them, seems like bed bug might be there. And then another message! Hate to stay really hate to stay here! 

- she cancel the booking after we checked out and took our money including city tax. So we won’t put these comment on booking.com. 

- She wanted to sue me for telling the truth of this stay.(see the attached)

In summary 
I will not stay here again. She also cancel my booking after I check out from the hotel so I won’t be able to leave any feedback. 
SEEMS HARD FOR HER TO TAKE COMMENT FROM GUEST! Seems like uneducated people, sending message and annoy guest all the time! Maybe some educated people need to show Angela how to write a message in one go instead of sending hello next message and so on.

(She so rude saying people who forget/didn't turn off the stuff there is uneducated on the term)

You will be SUED if leave bad feedback/NOT happy with the room!

On booking.com they said the checkin is after 3:30, we went there at 3:30 and was nobody there, we called the lady and she said she will be there in 15 minutes, actually we had to wait more than 45 minutes until she came. 
Anyway, me and my boyfriend we were so tired after all the way and after waiting under the sun for more than 45 minutes and we just wanted to get the key and relax. My boyfriend wanted to open the room to leave the baggage and she shouted at him telling to wait until she will open the door. She said if we have any problems to text her a message, she didn't say she will text us if she has any unnecessary questions. We went to get breakfast and the girl from there she didn't speak english, she didn't even asked us from which room we are or a few basic things, because also she can let us to know if we have breakfast included or not. We start to eat and I saw the slices of ham was expired and full of mould. I felt so sick to eat after seeing the food is not fresh. We went in our room and we got 5 messages from Angela(the owner). In the message she said we are not allowed to go upstairs in a place where you can eat.This is ridiculous. Also in the message she said the breakfast is not included and we have to pay 3 euro per person for that. Are you serious? I will give you money for that when you will serve to your guests fresh food, not expired food. As I said from the start is my holiday, not yours, if I have any questions I will contact you, not you will contact me. I'm your guest, you should make me to feel nice and comfortable. In night time I got irritation on my body and I removed the bed line and the next day Angela reacted so bad, she was texting again on WhatsApp asking where is that bed line, seriously? Do you think somebody want to steal your things? 
As I said being in holiday you try to stay away from phones, but this lady was keep texting.Guess what, when we went back in our room , her staff didn't even put a new bed line. I found on the bed in the last night some bed bugs and I understand from where I got my irritation. Apart of the room was very big, that's all good thing what I can say about this place, but is very noisy area, you can not sleep properly in night time and the street is full of rubbish.
Even in bathroom the shower is not working properly. After we told her that bed line is in a room she said to give to the cleaner.Was 10:15 and we left, the cleaner was waiting outside in front of our door with a man pretending they are doing something and after we get out from the room she quickly went in to check if that bed line is there. I felt bad because she was acting like she want to get rid of us as soon as possible. You don't do like that with your guests..they are paying to stay there, you can not treat them in this way. After all this experience, my boyfriend wanted to leave a review in booking.com to let everybody to know about this bad experience, but this lady she canceled the booking. If she knows everything was fine and she wasn't rude, why she canceled the booking after we left? 
By the way, after my boyfriend left the review on the Google Maps, she took her own permission to text him on his personal phone number and to threatening him saying she will bring him to the court because he left a review with one star and saying she don't give the permission to anybody to destroy her image. Once a guest is leaving your place you are not allowed to use that person phone number for anything if you don't have permission. Is a law about this and before to try to talk without manner inform yourself. So dissatisfied and disappointed about this experience!

Hollywood Inn Palermo Rooms

Main amenities of the hostel

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Location

Description of the hostel

What other amenities are there?

General

Services and amenities

Meals

Internet

Parking

Pets

Health and Safety Measures

Policies

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Paid on the spot

Additional information

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