Name: B&B Camere Andrei
Address: Via Circonvallazione 7, Pienza, Pienza, Pienza, 53026, Italy
Rating: 9

Air conditioning

Smoke-free property

Heating

Ticket assistance

Express check-in/check-out

Garden

Pharmacy

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Rooms

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Breakfast

Bottled water

Meals

Free Wi-Fi

Internet

English

Italian

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Free parking

Free Parking on Premises

Parking

Pets Not Allowed

Pets

Location

At the hotel

Teatro Comunale Morlacchi

Rocca Paolina

Perugia City Hall

Unviersity of Perugia

Banker's Guild Hall

Church of Sant'Ercolano

National Gallery of Umbria

Palazzo dei Priori

Fontana Maggiore

Piazza IV Novembre

Cathedral of S. Lorenzo

Palazzo della Penna

Piazza Matteotti-Perugia

Etruscan Well

National Archaeological Museum of Umbria

Basilica di San Domenico

National Museum of Umbrian Archaeology

Chiesa di San Severo

Giardino Frontone

B&B Camere Andrei

Pienza

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Having stayed at this B&B five years ago, I booked a return visit without considering other options; this ended up being a mistake. Camere Andrei isn’t a B&B nor is it a hotel - it is a room  which lacks charm and very basic incidentals such as cups or even a kettle. Ok, so you don’t want the bother of serving breakfast any longer, why not provide a kettle and tea bags? Staying in Pienza is fabulous- staying at Camere Andrei is not.

Good Location / No Charm

My client had booked me 2 night there in September (I was shooting a wedding near Pienza), It wasn't my first time there, I had stayed at the same place the year before and everything went well, but this year my experience was completely different. 
I arrived with more than 2h delay in Florence due to a mechanical problem with the plane, after landing, I called the B&B to let them know I'd be late, it was a bit after 10pm the time I was supposed to arrive at the B&B.
The person who picked up the phone was laughing and told me "you think I'll wait for you, or wake up in the middle of the night??" then said, "you should find another place to stay" and hanging up on me. That was possibly the rudest anyone working in the hospitality business was to me. 
I can understand that I would no longer be possible for me to stay there given the late hour I would arrive, but there is a way to respond and laughing at me on the phone isn't the proper way to do so. he could also have proposed to leave the key hidden outside for me to find and to get in the place on our own and the do the check-in in the morning but no, his only way was to be extremely rude.

But in a way, this misadventure worked well, as I then booked a room in a much better place with much nicer host, there: Agriturismo Podere Santa Maria

Horrible service

My husband and I, along with two other couples,  stayed at this B&B five years ago and had such a wonderful experience we decided to return as part of our 40th anniversary trip.   This time around was disappointing.   We were traveling with friends and family and had four rooms booked. All of the rooms were booked directly with the B&B, our friends arrived to find two rooms had been cancelled. We found out that b&b Andrei now uses booking.com to reply, our friend never saw the email and had no idea there was a problem with the booking.  In all fairness they did help them find rooms, but we had hoped to all be staying together.   When my husband and I  arrived we were told breakfast was not included with our room but my son and daughter-in-law had breakfast.  First time I have stayed at a B&B that didn't include breakfast.  After seeing what was offered in my son's room I really didn't care,prepackaged items that you would pick up in a grocery store.
 The rooms are clean and comfortable and are in easy walking distance to the town.  If you choose to stay here skip the breakfast and walk a few blocks to the delicious pastry and coffee shop by the church. 

The charm is gone

Friends and family talked about how great this place was and how wonderful the breakfast buffet was that was prepared downstairs. 

Our room was spacious and comfortable and had air conditioning. 

However, the breakfast buffet downstairs is no more. I came downstairs the first morning and asked when breakfast was served. I was told that my breakfast was already in my room. I had seen the basket with a few prepackaged items like you might receive as a snack on an airplane. Definitely not the wonderful breakfast buffet you read about in reviews from just last year. 

Also, what was unfortunate is that our friends who had email confirmation of their stay, their reservation was canceled without their knowledge. To give them credit they did help my friends find another b&b down the road. 

If all you need is a comfortable room this place will suffice. 

If you want the european breakfast buffet experience you will not be satisfied. 

Disappointing

I review B&B Camere Andrei as a returning customer 5 years hence and I am disappointed to say the place has changed. We arrived with a party of 4 couples to celebrate our 40th anniversary in Pienza with our family and friends. We thought we were all staying together and exploring the surrounding countryside together after breakfast from the same location. However, when we arrived we asked about the 2 other couples arrangements who had not yet arrived. They informed us there was nobody else scheduled to be coming in and no rooms available. 5 years ago we made reservations directly with the owners, but now apparently they book through booking.com and there was a mixup. Long story short, they had no other rooms to give us and this meant that our other kids had to stay elsewhere.
To the owner (Bennies') credit, he did find an available room for our kids and other friends not too far away. Another disappointment came (or so we first thought) when we were told that we did not elect to have breakfast added to our room. Our kids did, but not us. We joked that we were now staying in Europes first B&B minus a "b".

Turned out however that the breakfast was not as it was 5 years ago and was now just an instant coffee pot in your room with a crappy tiny basket of prepackaged breads-bisquits. Wasn't worth the money anyways. We just walked into town and got a great breakfast there instead for a small amount. No cold cuts or meat, no coffee, no cheeses and a really bad attitude from the owner sucks and I wouldn't be back.

Ciao Benny...bad or mediocre reviews keep Americans away. You need help with your attitude dude.
Also, booking.com is NOT YOUR FRIEND.

B&B Camere Andrei

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