Rome Marriott Grand Hotel Flora 

Stayed for one night in the midst of the heatwave throughout Europe. First impression was very good. Valet and bellman greeted us and took care of our car quickly and then grabbed all of our bags. This is a grand old dame of Rome located right on Via Venetto, which is where you can find many of Rome’s best hotels. It is a well-located but slightly less busy road, which makes it very quiet yet convenient. The lobby is fairly grand and there was no wait to checkin or go to our room at around 11am. The first room we were assigned was a bit warmer than I like. (I can only sleep in a room that can get colder than 70 degrees Fahrenheit.) We left the room to give it a few hours to cool down, but unfortunately when we got back to the room it was still too warm for me to sleep comfortably. Isabella at the front desk first sent up an engineer to see if he could get the system to function more efficiently, but when he could not, she immediately assigned us a new room down the hall with very very good air conditioning. She was very helpful and understanding. She personally made what could have been an uncomfortable stay into a great stay. Thanks Isabella and thanks Marriott!