Name: Hotel Borgo Pantano
Address: Traversa Fontana Mortella 13 96100 Siracusa,Traversa Fontana Mortella, Siracusa, Siracusa, Siracusa, 96100, Italy
Rating: 10

Air conditioning

24-hour reception

Newspapers

Garden

Terrace

General

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Accessibility

Luggage storage

Laundry

Safe-deposit box

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Cafe

Restaurant

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Wi-Fi

Internet

Multi-language staff

Languages Spoken

Sun Deck

Recreation

Massage

Sauna

Beauty and wellness

Children swimming pool

Kids

Location

At the hotel

Greek Theatre

Archaeological Park of Neapolis

Roman Amphitheatre

Fonte Aretusa

Castello Maniace

Museo Regionale di Arte Medioevale e Moderna

Palazzo Bellomo

Cathedral of Syracuse

Piazza Archimede

Madonna delle Lacrime

Temple of Apollo

Porto Piccolo

Catacombs of St. John

Papyrus Museum

Museo Archeologico Regionale Paolo Orsi

Santa Lucia al Sepolcro Basilica

NAS Sigonella

Catania-Fontanarossa Airport

Ursino Castle

Catania Fish Market

Fontana dell'Amenano

Palazzo Biscari

Piazza Mazzini

Fontana dell'Elefante

Porta Uzeda

Duomo of Catania

Cathedral Square

Piazza Universita

Massimo Bellini Theater

San Benedetto Arch

Museo Emilio Greco

Bellini Civic Museum

Greek Amphitheater

Basilica Collegiata

Roman Amphitheater

Piazza Stesicoro

Metropolitan Theater

Bellini Gardens

Comiso Airport

Hotel Borgo Pantano

Siracusa

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lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

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basement

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1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

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(English below)
Lavoro da anni nel settore turistico, ho dormito un po’ ovunque e l’unico posto in cui sento di tornare al termine di una vacanza è casa.
Qui no. Qui si arriva e non si vorrebbe mai andare via. Qui è casa. Qui è silenzio, natura, attenzione al dettaglio, cura dei particolari.
Qui è il sorriso di chi sta in reception e di chi lavora nella sala colazioni (esperienza davvero stellare, che non teme confronto coi migliori boutique hotel a 5 stelle. Lo si deve ammettere: è decisamente migliore!), è l’accoglienza del ristorante e della bellissima zona piscina.
Esci da questo luogo pensando a come rendere casa tua più simile a qui e, se ci si pensa, non capita spesso girovagando per le strutture alberghiere.
Posti belli, per carità, ma difficilmente non ti fanno rimpiangere per qualsivoglia motivo casa tua.
Giusy ha una visione che persegue e che qui si sente, si avverte: tutto il progetto e il luogo sono impregnati di rispetto e cura, di bellezza e pace.
Un luogo davvero magico, sospeso tra i mondi.
Stare qui è vivere una poesia.

ENGLISH

I have been working in the tourism industry for years, I have slept almost everywhere and the only place I feel like returning to (at the end of every vacation or job trip) is home.
This doesn’t happen at Borgo Pantano. You arrive here and you don't want/feel to leave. Here is home. Here it is silence, nature, attention to details, care.
Here it is the smile of those at the reception and of those who work in the breakfast room (a truly stellar experience, which does not fear any comparison with the best 5-star boutique hotels’ one - I must admit: is FAR better!), it is the welcome of the restaurant and the stunning swimming pool area.
You leave this place thinking about how to make your own home more like Borgo Pantano and, if you think about it, it doesn't happen often while wandering around hotel facilities.
Beautiful places, for goodness sake, but they all, at a certain point, make you miss your home for some reason.
Giusy has a vision that she pursues and that can be easily felt here: the entire project and the place are filled with respect and care, with beauty and peace. A truly magical place, suspended between worlds.
Staying here is like living in a poem.

Pura poesia / Pure poetry

We have stayed in five star hotels around the world, both boutique and known chains like Rocco Forte hotels. Some we would return to and some we would not. Hotel Borgo Pantano is top of the list of places we want to come back to. What an oasis of relaxation! The hotel is only 15 minutes from the magical jewel box town of Ortigia but yet it feels like an oasis of calm, just 7 kilometres away. We made use of their daily shuttle service and also the special deal with the local taxi service when the shuttle times did not suit our schedule. It is very easy to have dinner in the town of Ortigia and get a taxi back to the hotel, if you want to experience the magic or Ortigia at night (parking your car in Ortigia is a pain, so do use their shuttle and taxi arrangements). We ate most of our meals at the restaurant at the hotel and it was consistently excellent. We love seafood and everything on the menu was fantastic. The service at the restaurant is excellent and the atmosphere of dining in the romantic setting is very special. 

Our Unique Suite was full of character and had plenty of room for us. We loved the spa bath upstairs and the split level suite.  The air conditioning worked perfectly, which was a relief in the humid Sicilian late Summer.  It is perfectly quiet so you will get a very good nights sleep here. 

Breakfast is extensive and is a balance of sweet and savoury items. If you can't find anything there to like I question your enjoyment of food. The grounds of the hotel are just BEAUTIFUL. I loved all the little touches like the hammocks and lounges in the grounds to relax in. The pool is huge and never felt crowded. We had coffees and Aperol Spritz sundowners by the pool from the poolside cafe, which was so relaxing. 

Most of all though, what makes this place special, are the staff. The staff here are magnificent in making you feel welcome. A big shout out to Manuela who was always excellent in helping us. Also Ana (I think) who checked us in and of course the incredible Giusi who takes a hands-on approach to running her wonderful hotel. It was incredibly satisfying to see a strong women running such an excellent hotel so professionally to such a high standard in male dominated Sicily. We can't wait to return here. Just a tip: its an easy one hour drive from Catania Airport to here in a rental car. You may have seen reviews saying the roads aren't great. It is true that there are some bad pot holes in some of the local roads but we had a small SUV which didn't have any issues with the roads. The parking at the hotel is very easy. You then have the option to get to the UNESCO town on Noto which is only 45 minutes away, or the place we loved, Modica, which is an hour away. There is so much to see in the area, or you can just relax and enjoy the beautiful grounds of the hotel. We are already trying to work out when we can fit in a vacation back to this fabulous place!

One of our best hotel experiences anywhere in the world

Such a lovely hotel in a quiet spot, with beautiful gardens, pools and rooms.

The staff were friendly, helpful and generally all round great.  The food was always tasty and the restaurant beautiful. And the breakfast spread is a sight to behold! 

It was our daughter's birthday whilst we were there and they made a great cake for her and sang happy birthday.

It is a bit out of town so if you want to see places, hire a car.  There is a shuttle service every day though down into Ortigia which was a good price.

Thank you everyone at the Hotel Borgo Pantano, you were fantastic.

Lovely hotel, staff, pools, food and wine.

This is one of the most relaxing resorts that we have stayed at over the years. 
We had an executive junior suite which did not disappoint.  As others have mentioned, the daily breakfast was extensive and offered an array of both savory and sweet options.  We enjoyed spending what little free time that we had at the pool...we could have used a few days more just to enjoy the resort's large property!!  The staff was very friendly and helpful as well.  If we ever return to this area we would definitely stay again. 

Relaxing retreat

Stayed here 3 nights, the hotel is modern very clean and comfortable with very professional and helpful staff.  All set in beautiful relaxing surroundings. 

The location is conveniently located to reach Siracusa with a shuttle service to the city (book @ €15 return x room).  

The breakfast was very good with a very extensive selection to choose from and along with the restaurant service helpful with pleasant atmospher.

The large pool is beautiful, well maintained and a plesure to swim in.

The staff are very attentive and their knowlede of the area excelant and very helpful.

All in all a great experience so we would happily stay here again.

A beautiful sanctuary close to Siracusa

We visited in October half term as a family of four with 2 boys. The hotel itself is very clean and all the staff are welcoming. However, we did not hire a car and without a car you are quite isolated and you need to rely on the Hotel and the paid shuttle service. It only goes a few times per day, I think 10am and 4.30 pm to go to Syracuse town, cost €10, and going back at 7pm. This does tie you down a bit in terms of what you can do. 

For us it would have been helpful if we had been told by the Hotel to go for lunch in Syracuse before sightseeing. We made the mistake of doing sightseeing once we arrived and by the time we had finished at 3pm we wanted to find somewhere to eat but everywhere was closed until 7pm!!

Food in the Hotel is okay but quite pricey and not mind blowing at all  - very hit and miss. Lunch by the pool was nearly £200 when we arrived and dinner was around the same price. Its better value and the choice is obviously better in town. we asked to boom a restaurant and were told they have no bookings until  9pm but we decided to go anyway for 7pm when it opened. When we mentioned this at the restaurant we were told they don't take bookings!! Its all part of the plan to get you to eat in their own restaurant.

As for breakfast - if you like pastries and sweet foods for breakfast then you may enjoy it but its not what we were expecting. I did not bother waking up for it the next day. It would be nice if they had e.g. an omelette station.

Room itself was very nice with a large balcony but beware the extremely steep staircase to the top room with the main bed. The room goes directly onto the staircase so if you go to the bathroom in the night you could end up going down a flight of stairs -  fortunately there is a safety door to close but there is also another step between the bathroom and bedroom which I tripped on a few times.  

In terms of activities - nice pools but they were ice cold, probably given the time of year and there is a table tennis table. Otherwise not a huge amount to do, but I think this hotel is a good hub for people to travel to nearby towns. Again, not the hotels fault but ours as we did not hire a car.

It was good just not what we expected

Fabulous place, fabulous people - staff were so lovely and helpful, even encouraging me in learning to speak Italian! The hotel was in the most beautiful and peaceful surroundings. Taxi shuttle twice daily into town where this is lots to see and lots to do. One of my best holidays ever. Thank you.

An oasis of peace

We have just returned from a perfect week celebrating our anniversary in Sicily and staying at the beautiful Hotel Borgo Pantano, it really did surpass our expectations it is a stunning and idyllic place with the most beautiful pool area. Added to that the most kind, helpful and attentive staff who genuinely cared to make sure their guests were having a good time, I have never felt so looked after in a hotel! I hope to go back one day but if not then I will always look back fondly on my memories visiting and staying here and all of the individuals who contributed to our enjoyment of the week. Thank you!

Perfect Holiday

Spent a week here with the kids. Brilliant family room, essentially two rooms with shared bathroom. This hotel is out of the way so if you want to do lots of exploring you’ll need a car. We did 5 days of relaxing at the pool and 2 days using the hotel shuttle to explore Siracusa which is only 15 minutes away. 

The service is outstanding. From breakfast (the best breakfast spread ever) through to drinks in the evening. The surroundings are beautiful. We ate in the hotel, lunch and dinner, there is a kids menu but it’s limited and no pizza! However the food is excellent and lots of fish on the menu. 

The grounds have lots of seating areas and there was always loungers available at the pool. Towels are available all day. The pool bar was great for drinks. Our kids loved the pool, deep enough to dive into and spent hours in it. 

The best thing though is the staff, nothing was too much trouble and they were always welcoming and friendly. 

We didn’t want to leave.

Fantastic hotel with great staff

Beautiful renovation of a rural estate. Staff were amazing from the minute we arrived. Fun, thoughtful and totally helpful. Hotel provides a handy shuttle into Ortigia which we used often as the hotel is in the countryside. Hotel has stunning grounds and a terrific pool with everything you need. Our room with balcony overlooking the internal courtyard was perfect. Breakfasts are incredible.

Hotel Borgo Pantano

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