Name: Hyencos Hotel Callyon
Address: Piazza dei Re Ugentini, Ugento, Ugento, Ugento, 73059, Italy
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Garden

Terrace

General

Non-smoking rooms

Room service

Family room

Rooms

Ironing

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Vending machine

Packed Lunches

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

English

Italian

Languages Spoken

Tour assistance

Tourist services

Bike rental

Recreation

Swimming pool

Private beach

Next to the beach

Pool and beach

Fax and copy machine

Business

Cycling

Sports

Babysitting and childcare

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Hyencos Hotel Callyon

Ugento

We found ourselves well in the whole complex!! Great location!! Congratulations go to the staff who take care of the cleaning of the rooms, impeccable! The Chef and his staff, the Mètre and his collaborators, the Director and the reception staff and the Manager of the lido and his guys..all really nice and available! The hotel is a little dated would need to be renovated especially the bathrooms.... I would recommend for convenience, the safe in every room, since and considering that now the service is provided with safe houses in a room where you can't stay from the smell of mold and where the state of the cassettes itself....I also find that it is a waste of time for receptionists....

Congratulations to the Staff

We spent a week at the half-boarded hotel. We found each other beautifully. The hotel was really clean. The cleaning company was perfect every day and it was a pleasure to go back to the room. The breakfast was complete for all tastes. There was nothing missing. In fact. The dinner was spectacular: every day a different menu and excellent cuisine. We never had to dine outside. The lid is small but well kept. Recommended and to be repeated. The young and extremely available staff made us feel at home. Thank you all from room 114 ❤️

Congratulations from 114.

- The restaurant was all good, I have nothing negative to say.I really congratulate the cook/cooks because every night there were delicacies.So really a lot of hat. -Service: very kind staff, available and listening to the customer. -Room: we had a room where there was a window that should give way to a balcony but in our case it was just a simple window.

Good structure, good food

I spent a week in half-retirement and I must say I liked the breadth of the room, the cleanliness, the guarded parking, the sea and the location on the waterfront to go out in the evening and enjoy the walk and the various places, and the proximity to the swimming establishment would be just a 15-minute walk away (also accessible via shuttle). The bad dining, among the worst ever tried. The quality of the products was very poor, one evening I ate the ravioli and spinach flavorless just for hunger, but if they had bought them among the poorest products at the supermarket and put a drop of oil and parmesan they would have been fantastic. One night a cooked egg looked like the fat of the fried meat... they presented a steak of fat, left a few pieces of liver and liver in the hotel, and we had the last three nights we ate a maximum of four pieces of liver and liver.

Good location and cleaning, bad restaurant

I stayed for a week in a half boarding house in the Callion facility: as soon as we arrived we were excited about the accommodation because it was a mini apartment with 2 double bedrooms, 1 room with 2 castle beds and 2 bathrooms. The problems came when we realized that the windows were better not to open them because they were no longer closing, the toilet drains were not working properly, the old and rusty shower boxes... I agree with those who say it needs urgent maintenance.

Disappointing

I'm going to have to do a review that doesn't end here, but it's short: old rooms and mostly unmaintained rooms, poorly equipped for everyday needs, bad shower, bathroom totally refurbished. We've been told that the standard rooms are all the same but not even a 2-star is so neglected, the staff leaves to want (save a couple of people). The food is nothing. The cleanliness is good but the problem remains the structure. We were one night without water and another without air conditioning. Bad experience, too expensive for what you have to offer.

I don't recommend that.

It was as if I had lived in two different hotels: at dinner the staff were kind and friendly, the food was of good quality and well-assorted, presented very well and combined with originality. Unfortunately, after dinner, we had to return to the room: for all three days of stay we were forced to use the toilet service with a non-functioning discharge. Although we had complained from the first day of the reception about this non-service, and despite the futile promises we kept, the problem was not solved.

Discharge not working

The hotel is in an excellent location and has also a good service, it has a shuttle service to the beach with umbrellas and beach beds for an additional 110 euros.

Good location.

In addition to its Spartan appearance, the structure was also found to be quite dirty. Service was slow and inefficient, there was no contact with the hotel. Half pension is compulsory and you eat badly too. The breakfast was very poor. The lid was all nice.

Disastrous.

What to say, a very pleasant experience, strategic location, interior parking, top reception, excellent room, spacious bathroom, very comfortable bed. Continuous assistance to every request, excellent restaurant room service, super available boys, excellent food. To all this I add a wonderful sea with well-equipped facility about 300 meters away, easily accessible on foot. We have been very good, the best way to live a vacation.

Hyencos Hotel Callyon

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