Name: Cortina
Address: 153 Via Piave, Venice, Venice, Venice, 30171, Italy
Rating: 7.1

Air conditioning

24-hour reception

Smoke-free property

Heating

Terrace

General

Non-smoking rooms

Interconnecting rooms available

Fridge

Cable TV

Hairdryer

Flat-screen TV

Shower

Rooms

Safe-deposit box

Luggage storage

Wake-up service

Telephone

Services and amenities

Bottled water

Meals

Free Wi-Fi

Internet

Parking

Free Parking on Premises

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Porto Marghera

Toniolo Theatre

Piazza Ferretto

Municipal Tower of Mestre

Bosco dell'Osellino

San Giuliano Park

Villa Salus Hospital

Forte Bazzera

Venice Marco Polo Airport

Santa Maria Gloriosa dei Frari

Academy Gallery

Rialto Bridge

Teatro La Fenice

St Mark's Basilica

St. Mark's Square

St Mark's Clocktower

Doge's Palace

Bridge of Sighs

Church of San Giorgio Maggiore

Ca' Noghera Casino of Venice

Treviso Airport

Vicenza Airport

Cortina

Venice

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is the cleanest on our European trip staff excellent breakfast excellent parking free the rooms modern but with the venician touch 10 minutes from Roma square Venice no 2 bus €1.50 only 24hr service nice restaurants around excellent cant recommend it more with a balcony aswell

Excellent 

Everything about the hotel was good. Very neat and clean rooms, excellent wi-fi, helpful owners, kind and hard-working employees, sumptuous breakfast, great service, close to bus and train stations, air-conditioning worked perfectly, tv, etc. Made our stay very comfortable in every way possible

Excellent customer oriented hotel, value for money

Great location.  A small hotel nestled between larger buildings on a main street.  Nice, very clean, room.  Comfortable bed.  Very hot shower.  Nice breakfast.  No elevator.  Friendly and helpful staff.  Biker friendly and staff were happy to put our bikes away for the night.  Internet was spotty and undependable.  Bus two stops at the train station and goes directly to old Venice.  Quick and easy.

Only a block from the train station

Whilst the location to Mestre train station was the reason for booking this hotel, I found it difficult to get my luggage to 2nd floor with no elevator but the staff were more than willing to help out. 
The noisy air-conditioning was not working properly during a hot day so no chance to cool the room down. This was Very small room for a double room with barely room for one person to put your bags/luggage or move, let alone for 2 people.

Pros and cons

Stay away from this place.
Dishonesty and rudeness are the only management qualities attributes. An Asian person who I couldn't understand, actually accused me of looking up in the dictionary a word I couldn't understand? ! I am actually Italian!! He cancelled our reservation because our foto driver license wasn't acceptable as a valid ID???  When my wife reminded me of having also digital passports, I was told was too late as he had cancelled our stay. He won't reply to Booking.com and so Booking.com won't process the refund. Where does this property advertises exactly what kind of documents they require?? So if you are Italian and don't possess a passport, you can't stay at this hotel??

Scammers

DO NOT stay here, they are group of robbers. We had our laptop stolen in the room!!!!
They ask you to leave your keys at the front desk while out. So we did. We also locked the doors to the balcony tight and it was still locked when we got back. The only way to get in the room is the key. Guess who had the key?! They don’t have surveillance cameras installed in guest floor hallways. I guess it’s on purpose.
The hotel staff don’t speak any languages well. When we went to them for the incident, they play dumb and pretend they don’t understand us.

Robbery Hotel

My travel agent booked the room for us in July for a September stay. Our travel agent paid for the room in July. We arrived at the hotel on the day of the reservation (September 23) with the hotel's confirmation voucher in hand.
 
The hotelier checked us in and gave us the room key...at which time I was asked to pay the government hotel tax of five euros. I paid the tax and went to our room.  A few minutes later, the hotelier knocked on the door and said that I owed the full room charge of 90 euros. I showed him my room voucher again and said that I had already paid for the room. At which, the hotelier said that he would have to charge me 100 euros instead of the 90 euros that he had originally requested. This later was adjusted to a demand for 80 euros when I said that I needed to call my travel agent to get this sorted out. 
 
The hotelier then changed his story to deny having a reservation for me and said that the travel agent’s voucher for the hotel was meaningless. He said that we had to leave the hotel because he had another guest who wanted the room. He kept running up and down the stairs yelling "get out, get out" and at one point (when he was in the room) he grabbed my suitcase and tried to pull it out of the room.
 
He later changed his mind and said we could stay but we had to move to a different room, which he was not able to show us in advance of our move. Turns out that, while we had booked a double room with private bath, the hotelier thought he would rent us a room with a bathroom shared with another guest on the floor.
 
I refused to move and attempted to reach the travel agent via the 24/7 emergency number. When the travel agent representative called me back, he tried to speak with the hotelier without success so the travel agent told me to pay the additional room charge (so that we had a place to stay that night). The agent said that the travel agency would get the problem sorted out through the hotel booking agent and reimburse us for paying twice for the same room. The hotelier demanded cash payment but, since I did not have sufficient euros (and I wanted a record of the second payment) I paid with my credit card. 
 
When I was down in the lobby, the hotelier told another guest (who was waiting for a room) that I had taken the room he had been assigned and he should confront me to get the room that he wanted.
 
When we left the hotel to catch the train into downtown Venice, the hotelier demanded that we leave the room key. Not a comfortable feeling that your possessions are locked in a room to which you no longer have access...not a customer-friendly practice...especially since we did not know if, when we returned, our possessions would have been moved to the street.
 
As my wife and I were preparing to retire for the  evening, we noted small bugs on the bed so I checked for bed bugs. Didn't find any evidence of bed bugs on the mattress but did find someone's identification, which had expired in 2012. Looks like this hotelier is not in the practice of flipping and cleaning the mattresses on any kind of regular basis.
 
Our balcony opened into a multi-storey parking garage (about 4 feet away)...not exactly a room with a view...or one that brings fresh air into the room...just the smell of car exhaust.
 
Overall, an unkempt hotel operated by a disreputable (and hostile) hotelier.  Avoid this one!!

Cortina

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General

Rooms

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Meals

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