Name: Waters Edge Guest House
Address: Unity Hall Main Road, Petersfield, Petersfield, Petersfield, 00000, Jamaica
Rating: 7

24-hour reception

Smoking areas

Ticket assistance

Garden

Television in lobby

Terrace

Express check-out

General

Safe-deposit box

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Picnic area

Recreation

Free parking

Parking

Event facilities

Conference Hall

Business

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Sangster International Airport

Waters Edge Guest House

Petersfield

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Beautiful property. Had my wedding there and stayed two nights. Had some ants in the room, other than that no major issues. The owner was very accommodating.  I would definitely recommend this location for persons who want a private seaside wedding

Great experience, I would stay there again

THIS place is a hole full of bugs and the owner is only concern with money that’s how bad this place is bugs everywhere water bugs as no roaches yes big one the first night there no wash rags in the bathroom and would you believe they cut a towel in half to give us as rags to bath with and when you get there he wants a deposit which you will only get back one hundred dollars because he wants a one hundred and fifty dollar deposit and hes keeping fifty this guy is a nasty person plz avoid this place by all means don’t let those pics fool you this place isn’t up to par don’t waste your money

The owner is a con artist he fell bcuz you come from America your stupid this place is a hole full with bugs

Bad service. location Manger was rude and condescending from the beginning, making for an uncle for table stay. Ands were in the room when we check in but too bad we already paid. Room cleaning was never done. Location amenities and water spots are far overpriced. The location is far from the city center. I do NOT recommend this place for your stay. 

Bad Customer service & Pests

On March 1 2020 before the Covid19 lockdown, we paid $28000 for an event.
We were given this receipt by the owners and told to pay balance 2 weeks before the event. 3 month later in the midst of covid lockdown we were sent an email with a contract we had never seen saying our money is non refundable. We contacted the owners and ask if the money could therefore be used to discount accommodations in the future and they said no. They are inconsiderate and care little for people during this pandemic chaos. Our experience  doing business with them is poor.

Bad Business

Don't go there guys. The operators are unreasonable. We had to cancel our wedding at the venue due to COVID 19 and we were unable to get back even a dollar. They had no consideration. All they said was that we signed a contract.

Bad business

My husband and I stayed there for a week, there were people talking in the hall way in the night waking us up, a baby crying that belongs to the owner or whoever she is. Each time we took a shower the bathroom flooded. No one was really there to assist you when you need something from the kitchen. There was also a housekeeper who would always stare even when she came to the room she would break her neck to look inside our room. The room was spacious I’ll give them that! Construction still being done on the deck while you’re there. Also don’t expect any food whatsoever. 

WON’T BE STAYING HERE AGAIN 

Having booked online at around  £60 per night for a deluxe ensuite room compared with double that price elsewhere we were apprehensive when we arrived as well as off colour from 24 hours travelling. Jay checked us in and the hotel was attractive with a tropical garden in front and stunning sea views at the rear. Our room was huge with good quality furniture and fittings, an effective AC unit, large flat screen TV, Comfortable super king sized bed, a curved multi window aspect looking straight out to sea and a large bathroom with spa tub bath and overhead shower. After unpacking we wandered across the road to the Island Spice restaurant which is a predominantly a take out place offering Jamaican food.  Their menu was in Jamaican dollars and we only had US dollars so we headed back to Waters Edge to decide what to do. Peter intercepted us to welcome us to his hotel and asked if we needed help with anything. When we explained our need for local currency he told us where the nearest bank was and offered to either flag down a route taxi or take us himself without charge. This welcome and kindness changed our generally positive but slightly mixed first opinion to us being completely satisfied with our choice. Peter and Jay and their staff continued to be both friendly and kind throughout our ten day stay balancing the commercial needs of running a business with some complimentary items such as our first coffee and later kayak hire.
We had a fantastic holiday exploring the entire North West corner of the Island returning to the peace and tranquillity of Waters Edge in between trips out. We took full advantage of the large decking extending out over the bay relaxing on Sun Loungers and most days snorkled directly off the patio. In the evening we watched the sunset looking out across the Caribbean. Would we stay again? Absolutely!
Peter is constantly upgrading and maintaining the hotel with a deck extension underway while we were there. He is careful to avoid disturbing guests and we found it fascinating watching the progress. 
There are a few points to be aware of. Electric sockets (here and elsewhere in Jamaica) are limited compared with what we expect at home and there  were only two doubles in our huge room although this was enough. Water pressure was OK for our shower but would have taken ages to fill the deep bath. The room rate is very good value so all meals, drinks, safe and fridge hire are extra. Ice is provided free along with a bucket. There is no beach with shallow water reaching right up to the hotel walls and steps down. You step out onto a very small area of clear sand which leads onto sea grass covered areas and rocks before you reach a deeper channel at the end of the decking. The closest sandy beaches of any size are at Montego Bay and Negril. Transport is essential really. We hired a scooter from Fantasy Crafts in Montego Bay. Most people hire a car. Locals are courteous and considerate drivers (except in rush hour) but drive like lunatics overtaking on blind corners. Taxis are expensive although cheaper if booked through Peter. Route (shared) taxis are incredibly cheap and pass the hotel in both directions every few minutes. If you are staying in a resort hotel and eating in tourist restaurants US dollars are all you need. If you want to use local restaurants and bars get some local currency to avoid random exchange rates being used. Supermarkets and petrol stations use local currency but will take US dollars.
One final thing is to understand Jamaica have lots of rules although many of them are ignored....... We found it quite disturbingly when we checked in to have to read and sign an eight page hotel rules document. When we got to the supermarket and had to leave our bags with security and couldn't take the trolley out to the car park we understood the whole rule thing a bit better. It's just an example of cultural 
differences and we got over it!

Peter and Jay and wee Morgan shared their home with us. Meals are available at a very reasonable cost and are a simple tasty Jamaican experience. A perfect setting to relax and enjoy the view, swim and mingle with great new friends also enjoying the tranquility. We met some really interesting people from different backgrounds and  we heard great  stories. Peter picked coconuts  for all of us one morning and gave us a real island welcome.
Yes, transportation is a very big issue. If you don’t rent a car expect at least 40$ to an average restaurant and a 60$ meal so dining is expensive . We had two transportation problems with missed pickups which were troubling and added cost.

Beautiful quiet guest house

These folks are amazing. Do not hesitate to stay at Waters Edge Guest House. They took care of us Very well. They treated us like family. Peter and Jay made sure everything was perfect. Peter picked us up at the airport and drove us anywhere we wanted to go. He showed us tourist stuff or local stuff whatever we wanted. He seemed to know someone everywhere we went. Don't miss the bird sanctuary.

What  benefits the customer is a fundamental aspect of service in any business 

Peter(owner operator was noted as saying “if it doesn’t benefit me” I’m not interested 

That was  his belief it showed and guests like me suffered from that on a regular basis 

Advertising “breakfast included” and it clearly was not  Only good prep was for Pete , owner and his family 

If you just want morning coffee it was instant coffee and cost 3 dollars 

As a result of the Villas location, which did have nice views We felt trapped and manipulated due to that fact all meals and activities require transportation which is difficult sometimes dangerous and costly 15 dollars to drive 2.3 miles 30 round trip

I can list many too many examples of deception , manipulation and overall lack of consideration to us and any of the guests we met who were new to the country 

Finally we left feeling we had been treated inconsiderately and many times taken advantage of 

Thankful for my partner , she was all I could trust or rely on to navigate a dream vacation trying to turn into a true nightmare ...



Destination	Price
Airport	60 USD
Airport round trip	60 USD

Waters Edge Guest House

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