Name: Hotel Ichii
Address: 411, Kusatsu-machi, Agatsuma-gun, Kusatsu, Kusatsu, Kusatsu, 377-1711, Japan
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Heating

Newspapers

Gift shop

Terrace

Electric car charging

General

Room service

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Safe-deposit box

Services and amenities

Coffee/tea for guests

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet access

Internet

Transfer services

Transfer

Parking

Parking nearby

Meeting and presentation facilities

Business

Tennis court

Sports

Massage

Beauty and wellness

Family/Kid Friendly

Kids

Ski storage

Skiing

Winter sports

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Hotel Ichii

Kusatsu

This is the hotel taking 5 star from my own scoring so far in Japan.
1) Central location with free car park
2) Amazing Food with Kaiseki type traditional service(Dinner and breakfast). All the ingredients and the way that they prepare in nice atmosphere is amazing. I think it was the best food experience for me so far in Japan.
3) Indoor and open air onsen which is so clean.
4) Service quality and hospitality is top class. We wanted to give a surprise gift to our cousin. We asked their restaurant management to prepare a special closed ceramic bowl etc. They perfectly prepared more than our expectation. Moreover, they also gave their own small gift to our cousin.
5) Building also in traditional shape and well maintained.
6) Our room was traditional tatami style and it was big enough with bath tube and toilet.
7) First floor is the biggest souvenir shop in central kusatsu area.

Best location in Kusatsu center and great food, onsen and hospitality.

The hotel is just in front of 汤畑，and we booked the room with 汤畑view. The hotel is not too new but the facilities are generally ok. The location is convenient with nearby to tourist spot, convenience store and souvenior store just at first floor of the hotel. We experienced good hospitality from hotel staff Mai-san. She is new to the hotel but she try her best to help us for our need. Will definitely return to hotwl ichii if we visit Kusatsu again.

Nice stay at Kusatsu

This was one of my favorite hotels in Japan.  It was Japanese style (Ryokan) which means it's one large room with a floor mat (Reminded me of a Judo/Karate room). With 1 table and chairs (Very close to the ground.) at the time of your choice, the staff will come and move the table and make your bed(s).  We had 2 beds, (Single futons) and they were very comfortable.

The hotel has Male and Female (Separate) Osens (Japanese HotSprings) in the hotel.  I think there might a mixed Onsen but I'm not certain, the signage wasn't very clear.

There's a large gift store and liquor store in the hotel and it's right in the middle of town.

We paid a bit more than average for Japan but this is probably because we were in an onsen town.

I would recommend this hotel.

Very nice Ryokan "Japanese Style" Hotel.  Great Osen (Japanese Hotspring)

I reached the hotel via self-drive and arrived at around 4pm. During the check-in process, I felt that they discriminated between local japanese guests and foreign guests as the service provided was very different. The japanese guests were brought to their rooms and luggage was also delivered directly to their rooms. However, we were left to ourselves to carry our own luggage out of the car and over to the room. No pleasantries by the reception was offered. Maybe the hotel can clarify was because we were staying in the annex wing? I have been to other ryokans and the luggage was always sent to our rooms and we were always briefed by the hotel staff on the facilities. I would expect better service given the price we paid for it. We had a dinner and breakfast meal plan. The food was only so-so. Interestingly ,the tv turns on by itself at 7am . Not sure who set the alarm but it came out by itself and scared my socks off.  I think that for the price we paid, the service was lacking. I would venture out to try other hotels in the vicinity. Only convenience was that the in-house onsen was located at the annexe wing on the 3rd floor which was in the same block i stayed in. The hotel check out time was 10am and you could only keep your car there till 12pm. Honestly. if you are not strapped for location, try elsewhere. This hotel charges too high for the service it provides.

Service was lacking but facilities are generally okay

We selected the room with the view of the Kusatsu Hot Spring in the middle of the town. The night display of light show at the hot spring was spectacular when viewed from the room. 

Dinner and breakfast hall was huge with lots of Japanese food to sample. 

The hotel also gave 500¥ coupon per person for purchases at the ground floor shop or offset the cost of alcoholic drinks at meal time. For purchases of more than 2000¥, the hotel would present a box of biscuits.

The only issue is that there were only 3 hairdryers in the male onsen changing area for such a hugh establishment. 

Good location and food

The hotel locates in front of 湯畑. Many restaurants and different kinds of hot springs are around there. Gift shop in the hotel has great choice of suveniors.
湯畑のまん前で、周りには食事するところも温泉も沢山。ホテルのお土産屋さんも広くて何でも手に入ります。

Nice location with good hospitality

This is the first time we stayed at Hotel Ichii and we were lucky to get the best view special guest room (no. 802). Their service is excellent, dinner course at our room was great. I would like to extend my appreciation to the staff, Noda san who serve our dinner and Front desk Mr. Takahashi for their great service to us during our stay! We have a memorable trip in Kusatsu. 

Excellent location and service

Wanted to stay near Yubatake so as to fully immersed ourselves in Kusatsu town so chosen Hotel Ichii & am glad we did! 

Stayed a nite in Japanese style room on 7th floor in main building. Easy access to onsen, dinning room, souvenir shop.

Suppose to arrive 3pm+ but lost 1 of our JR pass can only arrive 6pm+ so send email to inform hotel, hotel responded promptly & informed us once check in have dinner, but I explained our situation (a rush tiring day after lost JR pass!) & prefer onsen prior to dinner, hotel is nice to accommodate our request & email respond was so efficient! Thanks!

We enjoyed our dinner & lost count how many dishes we ate :D dinner consists of wide varieties from Japanese style dish to western style. After dinner took a nice walk around Yubatake, it's just outside hotel ichii as if part of hotel compound.

Breakfast is mainly Japanese style with limited choice of bread. After breakfast went souvenir shop, it's big with wide varieties of products & tax free too.

Besides souvenir shop is a cafe looks cosy & nice but didnt't have time to try. Hotel provide free shuttle bus to & from bus terminal, with big luggage that's very convenient.

Overall a nice experience!

Hotel Ichii

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