Name: Hakone Kowakien
Address: 1297 Ninotaira Hakone-Machi,, Hakone, Hakone, Hakone, 250-0407, Japan
Rating: 8.7

Shopping on site

Air conditioning

24-hour reception

Currency exchange

Smoke-free property

Heating

Newspapers

Gift shop

Garden

Television in lobby

Terrace

Express check-in

Fire Extinguisher

Electric car charging

General

Non-smoking rooms

Toiletries

Rooms

Accessibility features

Accessibility

Luggage storage

Laundry

Safe-deposit box

Dry-cleaning

Services and amenities

Coffee/tea for guests

Breakfast

Cafe

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Parking

Seasonal outdoor swimming pool

Pool facilities

Pool and beach

Conference Hall

Business

Sauna

Beauty and wellness

Playroom

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Hakone Kowakien

Hakone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is a decent hotel with comfortable rooms and a pleasant garden which I believe will look gorgeous in spring or autumn.  Unfortunately, I stayed in winter so it was not colourful anymore.  However, it is still pleasant and it actually is connected to a substantial park at the back.  Prior to our arrival, we read numerous reviews which focussed on the purported poor condition/age of the building and they did gave us some concern.  However, we discovered that it's the design that is a bit dated but totally acceptable if you appreciate the overall ambience.  We will definitely recommend it to friends.

Pleasant hotel in natural surroundings

Read mostly negative reviews before arriving at this hotel and I was concerned. However I am happy to say that I was pleasantly surprised. The hotel was clean and comfortable. It was located in a central part of hakone with excellent local restaurants within walking distance of the hotel. It was autumn/ start of winter and the colour of the foliage in the area were beautiful. The hotel had beautiful gardens and it’s own onsen both indoor and outdoor surrounded by beautiful gardens. What a great experience. Hotel staff were really helpful and polite. The bus stop was right outside the hotel going to various places (including Gotamba factory outlet and station to catch bullet train to Tokyo).  Highly recommend this hotel. 



Beautiful hotel and surroundings 

We took a one day tour to have a Hakone Hot Spring, Pirate Ship, Ropeway and also included a buffet feast at Hotel Kowakien.   This is a combination buffet including both Eastern and western foods.  There are so many dishes and several stations to cook for you such as Italian pasta, grilled seafood, grilled steak.  Overall, the buffet was great and the surroundings are beautiful to let people relaxed after you just have a great meal.  

The feast before famous Hakone Hot Spring

It’s a nice newly renovated building, with pretty garden views … but for the price the service was lacking. Queuing up to check in via a machine was a miss, and as a vegetarian I struggled at the expensive buffet. No help was provided when I asked for it, no reply to feedback left for management either. Next time I’d stay elsewhere and just pay for day use of their pool area, which was certainly fun for our 3yo. 

Overpriced and not vegetarian friendly.

We booked this hotel because it is next to Yunessun Hotspring Resort which was our main destination. The lobby is beautiful. After checked- in, a staff informed us that she'll take us to our room. I declined, I find it unnecessay. But she insisted. While in the room, she explained the features of the hotel which I didn't really care. But I appreciated her anyway. As she was leaving, I said thank you and goodbye but she just stood by at the door. So I was like ...hmm...what does she want? Oh, maybe a tip! But I know Japanese take pride in what they do and tip is not acceptable. Oh well, I handed her $10 so she'll leave and she accepted it with no hesitation. 
Anyway, we booked a garden view room and what we saw is dead grass with not a single garden in sight. I know it's winter but why advertised "a garden view" if there's none. 
 Breakfast....yakk... don't waste a dime on their bfast. Idk what kind of food they serve but neither for Japanese or Americans (lived and work in Japan for several years). $20 each for pieces of bread and tea because that's all we find to be edible. 
I recommend to stay here but eat somewhere else. Yunessun have numbers of restaurants. That's where we eat dinner. It's a lot cheaper than the hotel and food is tastier.

Nice room with dead garden view

After paying for upgraded hotels, Pacific Holidays stuck us at this 1 star, has been hotel in the middle of no where. Staff treated us well, but there was nothing they could do with the facility. Never use Pacific Holidays!!!

Hakone Kowakien

Main amenities of the hotel

Available rooms