Name: Shinanoki Ichinoyu
Address: 940-2 Shinanoki Sengokuhara, Hakone, Hakone, Hakone, 250-0315, Japan
Rating: 8

Shopping on site

Air conditioning

Smoke-free property

Heating

Security guard

Garden

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Linens

Slippers

Toiletries

Rooms

Safe-deposit box

Luggage storage

Services and amenities

Coffee/tea for guests

Restaurant

Vending machine

Kettle

Meals

Free Wi-Fi

Internet

English

Japanese

Chinese

Languages Spoken

Free parking

Parking nearby

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Massage

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Shinanoki Ichinoyu

Hakone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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4-beds

40-beds

5-beds

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7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Spent 2 nights in the annex. We had loads of space on two levels, with our private onsen , which was awesome. Food was a pure Japanese delight. Mattress on tatami mats completed the whole experience. Friendly and helpful staff made our decision to stay there the right choice. Very handily placed to explore the area as well. Bus connections from Odawara are frequent. Well worth a visit

Hakone hospitality

Good hospitality from staff and they are helpful. The package dinner and breakfast made us very full. If they can let us know the menu ahead, we could decide whether the food is fit my kid. Anyway, It is still value for money. 
The Tozan bus stop is just outside the hotel and convenient to Gora and Togendai. 


Stay during 2023 Easter

Having a private onsen is great, but otherwise this ryokan is disappointing. There is no public seating or waiting area, the room had no comfortable seating, the bathroom is cramped. Staff were very friendly and the food good. We’ve stayed in much nicer ryokans.

Unimpressive facilities but nice restaurant

A wonderful place with private and public Onsen. The room was huge and nicely organized - unfortunately only one night stay. The Shabu-shabu dinner was excellent with a very kind service. Also the breakfast was perfect. A place to be

A superb Ryokan

We looked around Hakone Ryokans with a private onsen, and Shinanoki Ichinoyu was one of the best values available. It was easily accessible from the train (we came from Nara) as the bus stops 30 seconds away from the hotel grounds. We stayed in a 2nd floor private room with an attached hot bath which had great views of the Hakone mountains. The furnishings were "basic" but Japanese standards but comfortable and clean; the meals were very large and were delicious despite not being served in-room. The bath was boiling hot and temperature can be adjusted by adding cold water from an existing valve, so it was a comfortable experience. Overall, I would say the place is not "luxury" but than again we didn't have to pay $500+ to experience it. I would rate it a fine "entry" experience into the Japanese Ryokan.

Good value for entry Ryokan experience

This place is well below Japanese standards The toilet stank, we complained, but it was not cleaned even after normal room cleaning. Only after the 3rd complaint. The bath/onsen in the room was awful - made of sharp rough garden paving stones, concrete  and using grey plastic refuse water pipes (see photos). The shower tiles were evidently not cleaned for years (see photos). There was lots of mold on the ceiling of the bathroom (see photos). The bedrroom was quite nice, but the heating/airconditioning unit was so loud that we had to switch ii off to be able to sleep - and hence we were quite cold. The room service made the beds up like total incompetents
The only thing that was up to Japanese high standards was the service in the dining room. Excellent. Same could not be said about the reception staff. The first set dinner was very nice. But the breakfast soup had rancid raw bacon (left over from the previous dinners?, as it seems to be the standard meat element), which made it inedible. The next dinner was pretty much the same as the night before. Could get very boring.
The outside of the annex was also very overdue for painting and maintenance.
The metal doors of the rooms look like an entrance to a garage or  factory
This was a real dump by any standards, and I could hardly believe this lack of cleaning and maintenance could happen in Japan.
The place seems to cater for Chinese clientèle.

Awful. Stinking toilet and old dirt in bathroom - in Japan!? :-O

Service was good and dinner was excellent. The “separate rooms” are actually mini villas with 2 levels and a private outdoor onsen. Very nice, although perhaps a little old and could be better maintained.

(Pictures of hotel and immediate neighborhood)

Comfy base from which to explore Hakone 

We stayed here in the annexe while showing our daughter and her partner Hakone. The rest of the trip had been in less travelled areas and we found the Hakone experience quite full on. The standard of the rooms in the annexe was very good being a Euro friendly Ryokan layout with bedding on a raised platform permanently set out but a traditional Japanese bath area leading to a private onsen on the balcony.The rooms are spotless, servicing was faultless and there was plenty of room. A large leather easy chair was bless after a series of accommodation where I had to mostly sit on the floor. Breakfasts were relatively simple sets by Ryokan standards but were delicious and it was a relief from some Ryokan where consuming all you are served to satisfy the demands of Japanese etiquette often meant consuming more than you needed. The evening meals based around a Sukiaki set one night and Shabu-Shabu the other were likewise delicious and cooking at the table is a lovely way to dine. The location of the accommodation with bus stops right outside is excellent and the ride to Gora station to access the Mountain Railway and Funicular up to the Ropeway is quick and easy. Checkin and checkout were painless and we had no complaints about any part of this stay. This area is very popular and quite close to Tokyo and given the huge increases in tourism on the Golden Route finding easily accessed accommodation is a high priority here. This accommodation is recommended.

Excellent all round experience

The room was very nice. It looks a bit old, but it's spacious and has a private onsen which is a highlight for our stay. No elevators so you'll have to carry your luggage up 1 floor, or better yet just don't bring a luggage.

The dinner was hot pot and quite underwhelming to be honest. It's quite a ways away from the lake but there are bus services, although hard to understand. We got lost on the way home.

Take a bus from Odawara station and get off at Shinanoki Highland Hotel. It's right across.

Shinanoki Ichinoyu

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