Name: Gora Hanaougi
Address: Gora 1300-681, Hakone, Hakone, Hakone, 250-0408, Japan
Rating: 9

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Gora Hanaougi

Hakone

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First trip to Hakone, first stay in a ryokan. We all had a great satay. My daughter loved it so much she wanted to write the review-

Hello this is the daughter speaking this hotel is probably the best hotel on earth. The people were very friendly and our attendant wantanabe was so kind. the onsen was amazing there is like a little room to dry your hair. the bed room has two beds and little mattress if you have a bigger family or if you want to try something new and a private onsen I recommend doing the private one in the morning the dinner lunch and breakfast was big but AMAZING I personally don’t like fish but I tried there fish and I went from “fish are friends not food” to only wanting fish for dinner,and I forgot to write this but when you arrive at the inn they give you a menu of like drinks and red bean mochi  if you get wantanabe tell her I said hi bye-bye

Best ryokan on earth

Great food. Exceptional service. Although I stayed at better rooms in Kyushu with the same price, this is Tokyo area, understandable. There was one staff who replied my email in English with a quite stiff tone. It was my initial interaction with them asking about transportation so it left me with a bad image.  But after I got there, all the other staff were great.

Exceptional service

A night to remember & a must do to experience a Ryokan. The $$$ was well worth spending to experience a true Japanese stay. 
Incredible service from all staff & absolute top notch rooms  & food 😄.
We just loved it . 
We didn’t use the public onsen but loved the private one on our deck with beautiful views to the hills.
Incredibly comfortable rooms with all you could need … inclusive mini bar, Japanese Pj’s and Yakata’s , huge range of toiletries , tea/coffee .
The dinner and breakfast were an amazing experience….. some pretty adventurous things for Westerners, but that’s all part of the experience!!
Pickup and drop off to Gora station was brilliant .
Thank you very very much Gora Hanaougi ❤️❤️

Fabulous Japanese experience

The ryokan provides complimentary pick-up at the Gora Train Station. At the check-in process you are offered a snack and drink and the same person who did the registration will also serve you your meals and essentially be assigned to you throughout your stay.
Our room had a Western style bed, with an indoor onsen and attached shower. After a busy time in Tokyo this was a peaceful, relaxing, experience. There was a separate deluxe toilet area, and the bathroom included numerous toiletries. A mini bar had complimentary water, juice, beer and in the room had an electric teapot, coffee maker, and air purifier. Our room #203, had a view of the mountains and ocean in the distance. The lighting was very good, wi-fi was great and there were lots of plugs. A traditional Japanese breakfast and dinner was included in the rate which was served in your own private dining room. The meal service was excellent, each dish was creative, beautifully presented, and served on unique plates .
The staff was extremely kind and helpful with maps and directions to do the Hakone loop independently. The hotel has a private elevator to the Sauzan Station Ropeway and Cable car station to make an easy start of your adventure.


Peaceful & relaxing way to end a trip!

This is Japanese hospitality at its finest - without breaking the bank *too* much. I stayed here 2 nights in a terrace type room. Getting to Hakone is a bit tricky, but I would say it's all worth it in the end. This is the place for ultimate relaxation. It is more on the pricier side, but keep in mind of what you're paying for - a large spacious room with your own private hot spring bath, exceptional service, complimentary locally brewed beer, coffee, tea, juice, water, snacks in room, and 2 full meals a day (breakfast and dinner) in your semi-private dining room. Essentially, the dining room is a large space with smaller rooms inside. The walls are not fully enclosed ceiling to floor, but they are high enough that I was unable to see other guests. while standing or sitting. Each of these smaller rooms also have a sliding door. 

Please note when I emphasize FULL meals. This is not your average 1 appetizer, 1 entree, 1 dessert kind of deal. They are full on traditional Japanese breakfast and kaiseki  for dinner. After these meals, we were always stuffed (sometimes I could barely finish them). The food was delicious and the variety was appreciated. Since we stayed two nights, we noticed that they specially changed the menu for us on the 2nd evening so that we would not have to eat the same menu (which honestly I really would not have minded because it was so good!). Our breakfast menu also changed every day as well. The food was full of flavor, and they always used local ingredients and what was in season. I am typically a picky eater, but was eager to try everything!

Minami was our primary host during our stay. She was always there to greet us for our meals, helped us arrange transportation, saw us off when we explored the city in the afternoon, and basically helped us with anything we needed. Most of the staff spoke some English and it was enough for us to communicate. We also made a same day reservation for shiatsu massages in our room. We were worried about availability, but they were able to easily accommodate us.

Overall, I would highly recommend this onsen if you are considering one in Hakone. Initially, I was a bit skeptical since there were not any recent reviews, but I hope my wonderful experience will ease any concerns.

A 5-Star Experience All Around!

TEN STARS should be the true rating for this culinary and design masterpiece!

This Ryokan is by far the most outstanding in terms of comfort, uniqueness, style, quality and service that I have ever enjoyed.  The “in-room” hot bath right on our balcony pipes in real mountain mineral water and the omakase breakfast and dinners were absolutely MAGICAL!   This would be my most highly recommended place to stay while in Hakone!  This Inn, in it of itself, is a vacation destination!  Big thanks to all the wonderful staff for making every minute of our stay awesome!

TEN Stars!  Amazing Ryokan!!!

We had heard this Riyokan was good, but it was simply outstanding.

When we arrived we were greeted by multiple staff who took our bags, sat us on stools to remove our shoes and then brought us tea. Service throughout was outstanding.

We had booked a room with a private onsen.  The room was was large and comfortable. The onsen had great views. The building itself is of modern construction, but this has been carefully hidden using traditional materials which gives it an authentic feel. The beds are western beds which was a welcome relief after several days in more traditional ryokans.

Dinner was amazing. Everyone is served in their own private dining room and there was just the right delay between each course. Presentation is stunning (see the photo) and the menu was first class. This was the best kaiseki we had over our 2 week trip (and we had some good kaiseki elsewhere too!)

There is a beautifully done, public onsen which is well worth a visit.

The staff will also drop you off in Gora,  or at the cable car, when you go out for the day.

Highly recommended; would go back again without hesitation.

Perfect End to our Trip

This place was the best of all the hotels we stayed in Japan. Beautiful facility, beautiful rooms, and private onsen in room. The food was incredible, beautiful presentation, private dining room and the most incredible service imaginable. Breakfast and dinner included in the two days we stayed. Each was memorable. Our travel agent picked excellent hotels wherever we stayed in Japan, but I changed the hotel in Hakone to the Gora Hanaougi. It was by far the best hotel and probably one of hotels we’ve stayed in around the world that we will always remember. In addition, the entire hotel staff provided unbelievable service.

Truly outstanding Ryokan

I chose this ryokan based on other reviewers' positive comments and I am so glad i did. The food is excellent, and the onsen water quality is great. A quiet relaxing getaway from the busy Tokyo metro area.

One of the best onsen ryokan in Hakone

Excellent service and food, it ranks near one of the top onsen hotel we have stayed.  The room is nicely decorated and clean. English communication will not be an issue here.  It was on a weekday in July and it was not crowded, it has many rooms so we did enjoy the extra privacy and quietness. 

Gora Hanaougi

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