Name: Wisterian Life Club Verde no Mori
Address: 1274 Ninotaira Hakonemachi, Hakone, Hakone, Hakone, 250-0407, Japan
Rating: 7

Shopping on site

Elevator/lift

Smoking areas

Security guard

Gift shop

Television in lobby

Reception desk

General

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Restaurant

Vending machine

Kitchen

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

English

Languages Spoken

Karaoke

Recreation

Free parking

Parking nearby

Parking

Indoor Pool

Pool and beach

Conference Hall

Business

Table Tennis

Fitness facilities

Sports

Massage

Sauna

First Aid Kit

Beauty and wellness

Playroom

Children's playground

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Wisterian Life Club Verde no Mori

Hakone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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4-beds

40-beds

5-beds

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7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My partner and I had a lovely stay there but unfortunately they overcharged us when we left which has soured the whole experience. 

We accidentally selected one person to stay on Booking.com instead of 2 people. When checking out they insisted we paid double (the cost for two rooms) instead of the difference for having one extra person stay in the room. Sadly, we had a flight to catch and were in danger of missing our bus so we couldn't stay to convince them to charge us less. 

We have tried so many times to appeal it directly and via Booking.com but they won't give us any money back. 

A nice hotel but be prepared for the possibility of being ripped off.

Overcharged us and refused to refund us - be wary!

Booked for 3 days and 2 nights.Location wise its walking distance to Yenessun spa and about 15 mins ride to Gora.access by 7 mins walking thru hilly road.Property look run down,room was big for family of 4 with nice mountain view.However had cold night due to heater not working properly.offered room change but stay on same room by keeping aircon temp at 28℃.Breakfast serves Japanese cuisine with some breads choice and only serve limited time 8am to 9.30am.Property offers gym and kids play area and merchandise corner.Shutter bus/van available to Yenessun - Ten yu - Gora. Staff not well verse in English but was quite helpful.

Hakone Visit

旅館やホテルというよりかは保養場的な場所で、華やかさはありません。
建物自体は古さを感じますが、温泉とスパは空いていて貸し切りのように使えました。近くにはユネッサンもあり、散歩道を通って歩いて行けます。
小涌谷駅と彫刻の森駅の中間あたりにあり、頑張れば強羅駅から歩くことも可能です。
Rather than being an inn or hotel, the place is like a rest facility. 
The building was old but clean. Even in the high season, you can use the hot springs and the spa, like your own home as there are no people. There is Yunessan nearby, and you can walk. It is located in the middle of Kowakudani station and Sculpture forest station.

穴場的な場所

After reading the reviews, we were a bit concerned with our choice, but after our stay we wanted to be sure to post our own review. We were able to find the shuttle from the Gora Station to the hotel by asking at the information outside Gora Station. To get to the shuttle stop, you have to walk under the tram line and take a left up the hill a bit. The shuttle runs every 30 minutes, but not during the lunch hour.

We ate at the Italian restaurant mentioned by other people, but the next day we found that the bus system is quite user friendly and accessed easily on foot about twice as far from the hotel as the Italian restaurant. While the desk staff at the hotel do not speak much English, they were able to help us navigate to the Italian restaurant and the bus stops.

The room was the largest room we had in Japan, with a separate sitting area and bed area. We had a balcony and a great view of the mountains. The onsen was the only one we visited and I thought it was great. It had a number of different hot pools with various amounts of bubble, various shower-type installations, and a cold pool.

It is true that if you don't pay for breakfast, there is nothing very close, but we had breakfast bars (from home) and fruit and there is a coffee machine in the lobby from which one can get a cup of coffee for 100 Yen.

Quite reasonable not withstanding some of the reviews

For JPY 30,000 a night I expected A LOT more than what I got. This price did not include breakfast nor did it include entry into Yunessun, the water park nearby, even though the hotel website had pictures of the water park in its advertising. I actually went there thinking it was part of the hotel complex. I did actually have second thoughts about staying there due to the price and almost cancelled, then I looked at the website again and thought that the park would be fun for the family. Egregious false advertising.

When I did ask about breakfast, not only did they want to charge me per adult, they also told me I'd have to pay that amount ($15) for a three-year old child! Not even a child discount! Unbelievable.

The building itself is tired and dated - charging that much a night you'd think they'd make an effort to modernise the common areas - the hallways were dark and dirty and the walls were covered in paint chips.

Don't stay here unless you pay less that half of what I did. Absolutely not worth it.

Disappointing. Overpriced.

I was in Hakone for sakura season and all of the hotels were either booked or super expensive, so I settled on Life Club Verde. First of all, this hotel is quite hard to find (as many things are in Hakone). The best way to get to the hotel if you dont speak Japanese if find your way to Yussessum (spelling this wrong - but the big water park). The red line bus stops here. Once you are at the water park, its a 5 minute walk behind the parking lot. Thankfully there are a few signs.

The hotel itself looks quite old. The good thing is they have a decent gym, ping pong table, kids area and indoor pool. The onsen was a disappointment (esp for Hakone). 

Nothing to do at night, other than walk back to the water park for Italian food.

Staff was friendly, but didnt speak English well. 

Rooms are spacious for Japanese standards. 

I think you are better off paying a bit more to stay in a nicer hotel/ryokan. MIght be good for families given all the facilities.

Wisterian Life Club Verde no Mori

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