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Location
159-22 Motohakone Hakonemachi, Hakone
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 14:00
14:00
Check-out
Until 12:00
12:00
Additional information
Please inform Hakone Ashinoko Toranoyu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Payment
In the hotel
In cash
In the currency of the hotel — JPY
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru