Name: HOTEL 24 sweets HAKUBA
Address: 5270 Happo Hakuba-mura, Hakuba, Hakuba, Hakuba, 399-9301, Japan
Rating: 8

Air conditioning

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Family room

Rooms

Luggage storage

Services and amenities

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet

Hiking

Recreation

Parking

Fax and copy machine

Business

Massage

Beauty and wellness

Family/Kid Friendly

Kids

Ski storage

Skiing

Winter sports

Pets Not Allowed

Pets

Location

At the hotel

Matsumoto Airport

Toyama Airport

HOTEL 24 sweets HAKUBA

Hakuba

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Great location! Views of Happo One and so close to bus terminal, bars, restaurants and easy walking distance to Nakiyama lifts. Rooms on Level 3 were spacious for twin accom. Bathroom small but that’s typical in Japan. Hotel clean and comfortable, and staff helpful but not fluent in English. Bed was firm and comfortable. Room heater excellent and drying/storage room was adequate but not brilliant or large.  Breakfast was good but not a buffet - served to your table (no choices) at appointed time so if you’re late, it’s cold!
All up, I’d say the positives outweigh the negatives with this hotel. I’d stay here again, especially if only coming to Hakuba for a few days due to excellent location

Snowboard central

We stayed at the Hakuba Glorious Hotel for 12 nights during our ski holiday in Hakuba. We very much enjoyed our stay.  Firstly the manager Saito was extremely helpful and followed up any request immediately and nothing was a problem. The waitress Junko spoke excellent English and was always efficient, helpful and very friendly.
Our room was very large, 2 single beds which they pushed together to make a queen, as well as a sofa, coffee table, fridge, hair dryer. Plenty of room to spread out, also good hanging space. There was free wifi in the room. The wifi was very good and had no problem with it. 
The rooms are not serviced every day, you need to request for your towels and linen to be changed. This is not a problem, the towels were changed immediately on request. When we wanted the room cleaned, we requested this and it was carried out while we were out. Although we had our own bathroom, we made use of the hotel's onsen, which was great to soak sore muscles.We had fabulous views of the ski slopes from our room.
Our breakfast was well presented, tasty and filling. We ate twice in the restaurant at night and were very happy with the food and service. The speciality was Italian and it made a nice change to have something different.
The location is great, it is very central.It is a 7 minute walk to nearest lift which then gives you access to all of Happo One. The free shuttle to Goryu and Happo 47 is just across the road at a nearby hotel. The bus station is a 4 min walk. There are plenty of restaurants nearby.
The only downside is that the hotel is dated and could do with an upgrade. However, this did not detract from our stay. I consider it was value for money.

Good Location Great Staff at Glorious Hotel

We have stayed in two other hotels in Hakuba on previous trips, Hotel Yamano and Hotel Goryukan. We chose Hotel Glorious because we booked late and it was one of the only Hotels available. In retrospect, Hotel Goryukan would have been a much better option.

I would NOT recommend staying at Hotel Glorious for a number of reasons. 

First, the room is nothing special. Hard bed, stained/dirty shower curtain, there is tea and coffee but no tea spoons. No bath mat. Simply, there's no love or hospitality! 

Second, they don't service the room (unless and until you ask). That means they don't clean it. They don't replace your towels. They don't even take out the rubbish or used cups and saucers. The staff were more than happy to do this AFTER we complained.

Third, the breakfast is not a buffet. They serve up ONE glass of juice and one and a half plates of food. The food is OK, but not great. It is not generous and not necessarily filling. Sausage and egg seemed to be a common combination. 

Fourth, there is no Wi-Fi in the room. The manager apologised for this. I believe in-room Wifi was advertised, but it certainly wasn't delivered. 

Hotel Glorious was bearable but expect hostel, rather than hotel service.

Hotel Horrendous - Probably the worst in Hakuba

Didn't book anything till very late because of work and had no idea of what to expect when I got to Hakuba on my own.  Then, on the second to last day of my ski trip, I broke my leg.  The staff took me to the hospital, helped me in many ways to prepare for my trip home, brought food to my room (it is a hotel you eat at the cafeteria and no room service), helped to buy me a pair of sweat pants as I couldn't fit in my jeans with my cast on.  It wasn't just the service but how they took care of me like a friend that really touched my heart.   It sucks to get injuried when traveling alone but I left with a smile.  The team at Glorious is wonderful.

I left happy with a broken leg

Excellent hotel and the staff were exceptionally freindly, always smiling and went out of thier way to help us every day from check in to check out. 
Really centrally located in Happo one close to the information centre and bus stop.

Great hotel excellent service

Hotel Glorious is absolutely AMAZING! 

My family and I stayed here for a snowboard/ski trip in February and we were nothing but happy with our stay and the service we received.

We stayed in Japanese style rooms which were very comfortable and affordable.

The shared bathroom is very spacious and the Onsen is great! It was the perfect way to relax after a long day of snowboarding/skiing! 

Each morning our table was beautifully set and we were served the most amazing breakfast.

We also had dinner one night which was absolutely beautiful as well! So tasty and super speedy coming out we hardly waited 5 minutes for our meals! Perfect service! 

The manager was amazing and ALWAYS made sure we were well looked after. He was so friendly and we all adored him! He really makes your stay so welcoming! It felt like home! 

The chef, waitress and kitchen staff were all such kind hearted amazingly friendly people who never stopped running around lending a helping hand to us and all the other guests within the hotel! 

Every time we entered the building we were greeted by nothing but big smiles! 

It was very sad leaving this hotel as we enjoyed it more than words can describe! 

We will definitely stay here again on the next ski/snowboard holiday! 

Thank you again for looking after us! We appreciate everything you all did for us and the kindness you gave us on a daily basis!

OH! Also.... my mum accidently brought the room key (room #215) back to Australia in her handbag! She is very sorry and will be posting this back to you tomorrow (Saturday 22nd Feb 2014).

Take care amazing staff members! We all miss seeing your smiling faces! 

From Shelby, Beau, Robyn, Jaxon and Kristel! (rooms # 215 & 217 - Feb 12th to February 17th 2014)

HOTEL 24 sweets HAKUBA

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