Name: Hotel & Residence Nanshukan
Address: 19 17 Higashisengokucho, Kagoshima, Kagoshima, Kagoshima, 892-0842, Japan
Rating: 9

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Heating

Security guard

General

Non-smoking rooms

Room service

Family room

Hairdryer

Bathtub

Rooms

Wheelchair Accessible

Accessibility

Laundry

Concierge services

Shoe shine

Luggage storage

Services and amenities

Restaurant

Vending machine

Kitchen

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Bike rental

Recreation

Parking

Garage

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Massage

Beauty and wellness

Playroom

Family/Kid Friendly

Kids

Location

At the hotel

Kagoshima Airport

Hotel & Residence Nanshukan

Kagoshima

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This a a must do thing in Kagoshima, I booked online and they reply immediately, when I arrived the restaurant, you will see your name and other name list outside the restaurant. A waiter served the whole meal for you and service is very good.
Every parts is steps by steps and I am sure I will go there again if visit Kagoshima

Amazing ShabuShabu

Location was very central to shops, department stores and restaurants. A few minutes from Kagoshima Chua Station (1,000 yen by taxi).  The room was very clean and large by Japanese standards. Towels and sheets were changed daily. We especially appreciated the wonderful Japanese breakfast that was provided.  We had a choice of Japanese or Western breakfast. It may not be for every Western tourist but at least give it a try once!  You might be nicely surprised.
The staff were very helpful and would go out of their way to assist you in any way possible.
If you find yourself in Kagoshima we highly recommend this hotel.

Friendliness par excellence in Kagoshima

Didn't stay in this hotel. Came here for their award winning large hot pot meal. There are procedures to enjoy this meal and the staff will guide you through. The black pork served was tender and juicy. Vegetables were fresh and crunchy. The clear soup was delicious especially towards the end when they serve noodle. Price is reasonable. Prior reservation required.

Nanshukan Hot pot

We found in general it was a bit more difficult to communicate in Kagoshima, and I think that was the challenge for this hotel stay.  We had read earlier reviews about the service and hospitality, but honestly could not find anyone at the front desk able to effectively communicate with, so needed to go out on the street to find an information center with a map that had some key landmarks in English to find our way around.  The room was dated and a bit musty, and a bit smokey, and like most places in Kagoshima, the tiny balcony was covered in ash from the volcano, so don't step out on it without slippers.  

The pros of this place were the location, though a bit difficult to find; take a right out of the arcade - don't cross over into the park, and head down a block and turn down the alley way to your right and its tucked in-between buildings on that street, quite close to Montbelle sporting goods store.  Easy to climb up to the observatory look out, and check out the parks...  we enjoyed the ease of getting around town from the hotel.

The other nice benefit is the warm breakfast served.  You could choose from Japanese or Western.  The whole family was put to work tirelessly cooking away to serve up the guests, and were quite warm and friendly, bringing seconds on toast if you looked like you needed more.  

There were pots of sochu in the lobby, but as it was just our first couple days in Japan, didn't know much about sochu, took a little taste, but would have loved to learn a little about it from the owner as others have mentioned.  Perhaps he wasn't there during our stay.  

All in all, it was an ok stay, and decent value given we had points saved up on Agoda so paid very little for our two nights.

OK Stay - Language Barriers

Let me begin by noting that it takes a lot for me to write a negative review and never in all of my travels have I ever requested an alternative room - I had to do so twice at Nanshukan.  I chose this hotel for the location and based on the reviews on trip adviser but have to say we were extremely disappointed. The location is good, central to shopping and restaurants and easy to access via public transport however the quality of your room I suspect depends on which floor it is on.  Do not be fooled by the photos on the internet or the assumed quality of the hotel based on the lobby.  I had a reservation for a non-smoking twin room with a roll away bed.  The first room I was given smelt heavily of smoke and was truly dreadful with mold on the walls and heavily outdated furnishings so I asked for a different room - a 'non-smoking' one as per my reservation.  The second room still had a faint smell of smoke however was much better than the first and seemed to be ok despite to obvious mold on the walls (less than the first room).  It was when I pulled the roll away bed away from the wall however that I noticed further mold over the walls, damp carpet and damp bedding - I truly believe that sleeping here would have been detrimental to our health so requested another change of room. We were then moved to the 3rd floor which was noticeably better with regards to the smell of smoke and the walls which were wall papered and mold free. It was here that we stayed for our 3 nights.  Note the sleep quality was still not good with the roll away bed a folded over mattress joining in the middle which created a dip in the center of the bed.  Breakfast was ok, service was ok - they did change the rooms when requested.  The two gentlemen and lady who ran the breakfast were lovely and a big thank you to them for making us feel welcome. Would I stay here again, absolutely not.

Hotel & Residence Nanshukan

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Transfer

Tourist services

Recreation

Parking

Business

Beauty and wellness

Kids

Policies

Check-in terms and conditions

Additional information

Payment