Matsumae Ryokan 

Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. Breakfast is not included in the breakfast rate for children age 12 or younger. Breakfast fees are charged at the property if breakfast is requested for children.

Know Before You Go

• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
• Enhanced food service safety measures are in place.
• This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for full breakfast: JPY 1138 for adults and JPY 1138 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes