The Freshwater

Special check-in instructions
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [166-9 Yamada, Kutchan, 044-0081 Niseko]. If you arrive at the property after hours, you'll need to check in at an alternate location: [166-9 Yamada, Kutchan, 044-0081 Niseko]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. The listed optional crib/infant bed fee applies every 4 days. Guests may be required to change rooms during their stay. Room upgrades are subject to availability.

Know Before You Go

• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property is professionally cleaned.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Fees

• Crib (infant bed) fee: JPY 7000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.