Check-in is not possible after 09:00 PM. Guests arriving outside the mentioned check-in hours are requested to provide an estimated time of arrival in the Special Request section upon booking. Children are not allowed to stay in certain room types. Please check the individual room policy for more details. One additional child over maximum occupancy can be accommodated at an extra JPY 1,000.
Payment
In the hotel
In cash
In the currency of the hotel — JPY
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru