Name: Ryokan Umenoyu
Address: 3-4-16 Asama Onsen, Matsumoto, Matsumoto, Matsumoto, 390-0303, Japan
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Heating

Gift shop

Upper floors accessible by elevator

General

Room service

Fridge

Family room

Flat-screen TV

Slippers

Rooms

Safe-deposit box

Luggage storage

Wake-up service

Services and amenities

Vending machine

Kitchen

Kettle

Meals

Free Wi-Fi

Internet access

Internet

Taxi booking

Transfer

English

Japanese

Chinese

Languages Spoken

Barbecue grill(s)

Recreation

Free parking

Parking nearby

Free Parking on Premises

Parking

Beach/pool towels

Pool and beach

Golf сourse (within 3 km)

Sports

Doctor

Massage

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Matsumoto Airport

Ryokan Umenoyu

Matsumoto

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I stayed at Hotel Umenoyu in Matsumoto City.
The good points are the good points
・ You can enter the spacious hot spring at your own convenience 24 hours a day.
・ The food must be delicious.
・ The recently renovated Western-style room is spacious and clean.
It may be boring for children, but I enjoyed Japanese ryokan.
I highly recommend it.

松本市にあるホテル梅の湯に宿泊しました。
良いところは良いところは、
①２４時間いつでも自分の都合で広々とした温泉に入れること。
②食事がおいしいこと。
③最近改装した洋室は、ひろびろとしてがきれいなこと。
子供さんには退屈かもしれませんが、日本の旅館を楽しめました。
ぜひともお勧めします。
というトリップアドバイザーへの推薦文を日本語で作成してください。

のんびり温泉を楽しめるホテルです

After some wonderful ryokan accommodation experiences during our Japan holiday this was such a disappointment. The location was chosen for us by OKU Japan and is far from the train station and in the suburbs above Matsumoto, so once you get there there is nothing around. We were greeted at reception by the rudest man we met during all our travels in Japan. The traditional room was characterless so we had an onsen bath and went down to the foyer to find something to drink. The man shouted at us that there were no drinks. No tea, no coffee, no beer, no sake; he crossed his arms in front of him and shouted 'no.' There was a machine for coffee which we had difficulty using (all in Japanese and no pictures to help us), and he seemed content to sit at the reception desk and watch us struggle. Dinner posed the same issues; menu only in Japanese. Thankfully with the help of the I-phone app of the waitress and our own app we finally managed to order something. Thanks to this lady for her patience and kindness.
Next morning we couldn't wait to get away. The same rude man didn't understand 'taxi' and shouted at us that only cash  was accepted. My partner had to ask him to stop yelling. Very inappropriate behaviour. We left with the overall impression that this hotel is for Japanese and does not welcome foreigners. We are widely travelled and more than happy to try to accommodate other culture, customs and languages but this experience left a very bad impression. Thankfully in a two week trip it was the only poor hotel we experienced. 

Don't stay here if you are a foreigner

The staff are very nice and helpful. Staff at front desk can speak English and Mandarin. They also helped us call taxi and gave us instruction on how to go to places. Food is good and more than enough. The room is comfortable too. It's a traditional Japanese ryokan with 24 hours public bath.

I will definitely refer others to stay here.

Good Service

I stayed this ryokan, but their facility was rubbish.  No, small light, and I have to stay in dark room after I turn off the light.  I'm sure I will die if I get any earthquake.
Also, I couldn't find any key of security box, and I called the front desk.  They said it was broken!  Then, don't let the customer stay!
The dinner was average, but not satisfied with the price itself.
Hot spring is also, average.
If I have any chance to come back to this hot spring area, I'm sure to stay any other ryokan!

I will not stay in this ryokan, again.

My wife and I stayed here for one night including Japanese dinner and Japanese breakfast. 
When we were approaching to the main gate, we were welcomed by several friendly staff. Check-In was very efficient, and we were guided to our room with one of the staff. The building and room were old but very clean.

According to the staff, the Inn is not proactively promoting to foreigners but occasionally receive guests from other countries. They speak only a little English, and all writings inside the building are in Japanese. The Internet is not available nor WiFi (of course). All TV programmes are in Japanese. So, if you want to experience a real Japanese Inn and speak a little Japanese, this is the place to stay. Even if you cannot speak any Japanese, I am sure the staff will do their best to welcome you and make your stay comfortable.

I had no chance to experience Onsen as I was not well on the day, but am sure that it would be really nice.

The dinner was served in our room using locally-grown vegetables/meat/noodle. Portion of each dish was small, but we were so full at the end of the mail. Each dish was presented beautifully, and taste was very nice.
The breakfast was served in main large room, and again each dish was delicious.

If you want to take public transport to get there, take a bus from Matsumoto Station bound for "Asama Onsen" for 20min, and get off at a bus stop called "Yusaka", and walk up the hill for a few minutes.

Ryokan Umenoyu

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