Name: Toyoko Inn Matsumoto Ekimae Hommachi
Address: Chuo 2-1-23, Matsumoto, Matsumoto, Matsumoto, 390-0811, Japan
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Heating

General

Fridge

Hairdryer

Bathtub

Shower

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Luggage storage

Services and amenities

Breakfast

Vending machine

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Bike rental

Recreation

Parking

Parking nearby

Massage

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Matsumoto Airport

Toyoko Inn Matsumoto Ekimae Hommachi

Matsumoto

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The only really positive thing was that the hotel was close to the station and at least it was clean.
Very disappointed Indeed ☹️. We were booked into a non smoking room and as soon as we got out of the lift we could smell stale smoke. If you are not a smoker you will understand how unpleasant it is to stay in a room smelling of stale smoke.
The bed we had was hard as nails and every morning I had a stiff back. There were just 4 coat hangers in the room and when we went to complain about the room,not something we have ever done before, the member of staff thought it was just ok when she gave us 4 more coat hangers. We wanted to move rooms and asked on two consecutive days if we could but the hotel was full 
Breakfast was not particularly good especially from the point of view of Europeans.
There was a lot of waste plastic cutlery, disposable chopsticks, paper cups and on Sunday even polystyrene plates. Where are they contributing to saving the planet!

Cheap and uncomfortable

We were loyal customers of this hotel chain during our visit to Japan, both for convenience and price level. Toyoko Inn Matsumoto-ekimae Honcho should be one of their hotel.  We had stayed in this hotel for many years in the past.  During our stay by mid-Oct this year, everything was OK except that the Officer-in-charge that night was not at all customer-friendly.  She was negative and rude in answering enquiries from the lodgers.  Language barrier was not the excuse for such gesture would definitely ruined our feeling with this hotel in the future.  Hope that this would be an isolated incident on the part of the staff concerned.

Good location

Business type chain of hotels, was recommended by a friend. Good quality, reserved a room through their website and became a member directly. Rooms adequate, not as small as some other Japanese hotels. One staff member spoke English very well.

Good quality, fair price

This hotel is the same layout and standard as the Toyoko Hotel in Shinagawa,Tokyo. This appears to be a hotel aimed at the business traveller. The hotel is 3-star and relatively cheap but acceptable. Serves a Japanese breakfast but you need to find dinner outside the hotel. The rooms are quite small by Australian standards, even with the bed pushed into the corner providing access from only one side. One thing to note is that the bed is as a hard as a rock so if, like us, you are not used to a very hard mattress, you might find it difficult to get comfortable.  Still, the room was clean and had all the things you would normally expect, including a safe. The bathroom is also cramped and for those on the 'largish' size it might prove a challenge.  English speaking is limited in the hotel but we were always able to find English speaking staff at the front counter.  

There is a 7-Eleven nearby providing an international ATM. Lots of restaurants are dotted around the local area.  The is an English pub (Old Rock Pub) within 5 minutes walk of the hotel. No problem with English at the pub and meals were predominantly Japanese. A good place for a Guinness and a popular haunt for tourists stepping off the tour buses.

Think Small!!

As we were on a tour I am unaware of the cost of this hotel but it was definitely 'budget'.
Tiny rooms all slightly depressing. Breakfast, served in the lobby adjacent to the lift, had the feel of a second rate canteen.

A hotel chain to be avoided

We stayed here for two nights after our epic trip in the alpine route, the location is quite accessible from JR Matsumoto Station. Service and cleanliness were great as usual, Toyoko Inn has always been my choice of stay during my time in Japan, because of their wonderful value and comfort level. Room is quite small but it always felt sufficient for me, as we needed only a place to sleep after a long day of traveling outside. Definitely the place to look for if you are on a tight budget, especially with their awesome lifetime membership.

Toyoko Inn Matsumoto Ekimae Hommachi

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Paid on the spot

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