Name: Pension Polaris
Address: 52-30-3 Sattomonai-Genya, Teshikaga 088-3332, Kawakami-gun, Hokkaido, Teshikaga, Teshikaga, Teshikaga, 088-3332, Japan
Rating: 10

Air conditioning

Smoke-free property

Heating

General

Non-smoking rooms

Soundproof rooms

Fridge

Hairdryer

Shower/Bathtub

Bathtub

Shower

Linens

Toiletries

Rooms

Accessibility features

Accessibility

Coffee/tea for guests

Kettle

Meals

Free Wi-Fi

Internet

English

Japanese

Languages Spoken

Library

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the guest house

Room amenities

Memanbetsu Airport

Nemuro Nakashibetsu Airport

Kushiro Airport

Pension Polaris

Teshikaga

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We (four people) visited Pension Polaris on 7 February 2024.  This was the second time we resided in this place, and last time was in February 2020.  Both Ichiro BABA and Ayana were very friendly and provided excellent service to us, including preparation of delicious food in both dinner and breakfast.  If you like cats, I strongly recommend that you visit this place because Kuma and Kiki (two cats) are very cute and friendly.  The environment of this pension is excellent, and you can see a lot of birds there and sometimes fox also.   The location of the pension is also good if you want to see swan in 砂湯 and crane in 釧路.  Overall, the experience of visiting place is nice, and I am sure that I will be going there for the third time in the near future.

A peaceful and nice place - Pension Polaris

The rooms were very clean and spacious, with a big window overlooking spacious field.
We stayed in a room with 2 adults and 2 kids (2&6 years old) and had enough space to relax.

You can observe birds and animals with binoculars equipped in each room.
They also showed us the moon and stars using 
big telescope, a wonderful experience.
There were also two nice cats and a library, that entertained our kids very well.

They serve carefully prepared homemade food, using local ingredients, which was delicious.

The service was also amazing, with careful consideration for our needs. They also provided lots of activities regarding activities around.

My 6yo loved the stay there and already asking us to go back.
Wonderful hidden gem, totally recommended.

Heartfelt service, amazing food & view!

Our host, Baba-san treated us to very delicious home cooked meals and desserts. Very warmly received and we had the best time there. There are 2 cats which will entertain you. You can gaze at stars at night and see birds in the morning.

very well maintained and homely place

My stay at Polaris is one of the highlights of this trip to Hokkaido even it was raining heavily on my way there.  Owner is a very interesting character, I genuinely enjoy the small talks we have and his nice tips to take better pictures of the Milky Way.  The meals, the toy room, and the two adorable kitty cats, they will all be remembered dearly.

Will surely make plans to visit again, and to see another season of Hokkaido.

ポラリスでの滞在は、北海道への旅行中の大雨の中でも、この北海道旅行のハイライトの1つです。オーナーは非常に興味深いキャラクターです。 方法：食事、おもちゃの部屋、2匹の愛らしい子猫、それらはすべて心から思い出されます。

きっとまた訪れて、北海道の別の季節を見る計画を立てるでしょう。

It was a very nice experience

It is the house worth you to stay, even if you have take a long way.
It is calm, and beautiful, We see the ammazing scenery in the windows.
You can have elegant diner and enjoy wonderful and relax day here.
BTW kiki and "Bear" are cute also

美麗。寧靜。温暖。舒適。有温度的民宿

It was a big surprise when I stayed in. I was welcomed by cats, and the I were fed with very much information whereabouts and where to around this area. I have the maps and all the print out as he is afraid I was lost. The dinner and breakfast are both well prepped and delicious. They use most likely local ingredients. I enjoy the humor of the owner when he tried to use some small note to tell you the breakfast time, dinner and so... 

Highly recommended you to stay, but again this is not that sort of 5 star so don't expect you get the service as you do in 6 star. Appreciating what the owner tries to provide with his sincerity.. By the way, the owner does speak English :) 

Definitely come back! 

My husband and I really enjoyed our stay at Pension Polaris. The property is very clean, tidy and well-maintained. We really enjoyed the breakfast and dinner options and were pleased that the host accommodated my husband as a vegetarian (at a small additional cost).
I am in a wheelchair and we were able to utilise the room, although there is no roll-in shower, there is a floor waste and adequate bars, the wheelchair accessible room is a twin room.
We enjoyed the interest in the star gazing from the host but were disappointed we had two cloudy nights! We met and fed treats to both Kuma and Kiki (the cats) who add to the quirky presence of this Pension.

Great hospitality at Pension Polaris with wheelchair access!

The rooms at Pension Polaris are spacious, neat, clean and well equipped (no TV). It has a mini-Planetarium - my husband & I tried it at night as the weather was not good for us to gaze at the stars. 
The host, Baba-San, provided us a map code and it was easy to find. We enjoy the wide space and farms and nature around the pension and also within the premise, especially it has lots of manga, totoro, etc :-)
Baba-san is very informative and helpful to provide information for places to visit. His cats, Kuma-kun & Kiki-Chan, are adorable and my husband enjoyed watching them. 
During the second afternoon when we were making our way back, we saw a wild-life Tancho Japanese Crane in the field and was able to take photos and video of it before it flew away. 
I missed seeing Baba-san's wife whom I hope to meet up and know her if I visit Teshikaga again in future. 


Pleasant Stay @ Pension Polaris with great quiet surrounding and nature

Despite the positive reviews about the host's service, we found this man to be rude, emotionally unstable, and unaccommodating. We were inside the Polaris inn for less than five minutes before leaving in frustration, and deciding not to return for the night.

On the day of our booking, it was raining quite heavily. My family arrived early because there was little to do around the town and we didn't want to risk any delays on the way over. When my husband, my older daughter, and I entered, the host came out and let us know that we could not check in at the time, which was 2.5 hours earlier than posted. We expected this, and asked if we can sit inside the dining area until then. At this he exploded and yelled "NO!" We asked why he was so mad, and he angrily replied that we could not be there before check in, and that we needed to get out.

With this, I asked my daughter and husband to leave the building. I then asked if it was okay to wait in our car in his parking lot, and he again yelled "NO!" and that we could not even be on his "private area." I exited the building afterward and he followed, loudly hitting the open/close sign on his door.

My husband and I decided not to stay there that night, despite understanding that we would likely lose the $600 cancellation fee. This man, who is supposed to provide quality service for a "warm stay," made us feel afraid and uncomfortable in our first interaction. The house was extremely isolated from other people, and we had two teenage daughters we did not want near this unstable man. We would have left and come back if he calmly outlined the house rules – but we felt that his impatience and anger was unwarranted and irrational.

We did not feel safe in the Polaris inn, and we do not recommend staying here.

~

*We'd also like to mention that we made this reservation on Booking.com. Because we left, the host listed us as a "no show" and that we "cancelled" our reservation. As a result, we could not write a review. We find this censorship highly problematic, and feel that their positive reviews may be a result of this restrictive policy.

Pension Polaris

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

General

Rooms

Accessibility

Meals

Internet

Languages Spoken

Recreation

Parking

Pool and beach

Pets

Policies

Check-in terms and conditions

Additional information

Payment