Sarayshyk Hotel

Name: Sarayshyk Hotel
Address: Zhetysuskiy district, ulitsa Mukagali Makataeva, 172 Г/1, Almaty, Almaty, Almaty, 010000, Kazakhstan
Rating: 8.8

9.9 kmfrom the city center

from 6,515 ₽

Excellent

8.8

Anna

What was good

The hotel staff is very friendly and open to supporting guests.

What was bad

The hotel is located in one of the poorest city districts, surrounded by a ghetto. My 2 y.o. baby vomited on the bed and I had to change the bed sheets and wash the floor myself. The hotel hadn't provided any cleaning service when I asked for it. Besides, they even skip regular cleaning.

Main amenities of the hotel

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Green Bazar • 7.3 km
Almaty Cathedral • 7.7 km
28 Panfilov Heroes Memorial Park • 7.7 km
Park Kul'tury I Otdykha • 8.2 km
Almaty Zoo • 8.2 km

Available rooms

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Location

Zhetysuskiy district, ulitsa Mukagali Makataeva, 172 Г/1, Almaty

Places of interest
Green Bazar • 7.3 km
Almaty Cathedral • 7.7 km
28 Panfilov Heroes Memorial Park • 7.7 km
Park Kul'tury I Otdykha • 8.2 km
Almaty Zoo • 8.2 km
Almaty Opera House • 8.5 km
Almaty Central Stadium • 9.3 km
Republic Square • 9.6 km
National Museum of Kazakhstan • 10.0 km
Presidential Palace • 10.0 km

Airports
Almaty Airport • 8.3 km

Description of the hotel

Location

Your vacation should be comfortable! Hotel «Sarayshyk Hotel» is located in Almaty. This hotel is located in 10 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Green Bazar, Almaty Cathedral and 28 Panfilov Heroes Memorial Park.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone.

The beauty and wellness services: a sauna, a spa center, a bathhouse, a hamam and a doctor. Guests who love doing sports will be able to enjoy a fitness center. You won’t be bored as at the hotel you will find a karaoke and a library. Tourists who can’t live without swimming will appreciate an outdoor pool.

Children will be happy, there is a playroom for them. If you want to make your journey even more comfortable, you can order a transfer. There are other services available for the guests of the hotel. For example, a laundry and a concierge. The staff of the hotel speaks English and Russian.

Room amenities

In the room, for you, there is a TV and a mini-bar. The room equipment depends on its category.

Facts about the hotel

Provides advantageous conditions of accommodation to GURU loyalty program participants

Year of construction

2006

Year of renovation

2011

Type of electrical socket

Type C

220 V / 50 Hz

Type C

(grounded)

220 V / 50 Hz

Number of rooms and floors

40 rooms • 2 floors

What other amenities are there?

General

Air conditioning
24-hour reception
Smoking areas
Security guard
Washing machine
Television in lobby
Express check-in
Smoking Allowed

Rooms

Non-smoking rooms
Soundproof rooms
Room service
Smoking allowed in bedrooms
Family room
Cable TV
TV
Minibar
Safe (in room)

Services and amenities

Laundry
paid for separately
Concierge services
Hairdryer (on request)
Luggage storage
Telephone

Meals

Bar
Coffee/tea for guests
Breakfast
Restaurant

Internet

Free Wi-Fi
Free internet

Transfer

Free shuttle
Airport transportation
Free train station shuttle

Languages Spoken

Russian
English

Recreation

Library
Karaoke

Parking

Parking

Pool and beach

Spa tub
Seasonal outdoor swimming pool

Business

Business center
Conference Hall

Sports

Fitness facilities

Beauty and wellness

Baths
Sauna
Spa
paid for separately
Hammam
First Aid Kit
Doctor on call

Kids

Playroom
Family/Kid Friendly

Pets

Pets Not Allowed

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
14:00 – 00:00

14:00

00:00

Check-out
Until 12:00

12:00

Paid on the spot

Cradle

Maximum number	Price
Must be clarified on the spot	Must be clarified on the spot

Visa information

If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel.

Additional information

Know Before You Go

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers free transfer. Guests must contact the property with arrival details at least 24 hours prior to arrival, using the contact information on the booking confirmation.
The seasonal pool will be open from June to August.

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — KZT

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more

8.8

Excellent

Based on 69 reviews from guests around the world

Cleanliness
8,6
Hygiene products
5
Location
6,3
Meals
8
Value for money
8,7
Room
7,9
Service
8,6
Wi-Fi quality
10

Reviews

Sarayshyk Hotel

Review sorting

by rating (highest first)

Andrei
leisure, solo
July 2023
Standard Double room (full double bed), 2 nights
9.5
Super
Andrei
July 2023
leisure, solo
Cleanliness
10
Location
8
Value for money
10
Service
10
Room
Meals
Alexander
leisure
July 2017
Standard Zimmer (Doppelbett oder 2 Einzelbetten), 2 nights
8.5
Excellent
Alexander
July 2017
leisure
Cleanliness
8
Location
10
Value for money
8
Service
8
Room
Meals
Yoann
leisure, solo
August 2019
Standard Room (for sole use), 3 nights
7.5
Very good
Yoann
August 2019
What was good
Great hotel, the nearby swimming pool (entrance and towel included with hotel stay) was amazing - I came for a week, and returned the week after.
The breakfast team is amazing, enjoyed every one of them thanks to the staff.
Free tea/coffee/cakes during the day.
What was bad
The surroundings are extremely dangerous, and there's nothing to do around the hotel.
Internet could be better.
Anna
leisure, family
October 2022
Double Junior Suite (full double bed) (child bed and meal not included), 6 nights
6.0
Good
Anna
October 2022
Wi-Fi review:Wi-Fi was fast, no issues
What was good
The hotel staff is very friendly and open to supporting guests.
What was bad
The hotel is located in one of the poorest city districts, surrounded by a ghetto.
My 2 y.o. baby vomited on the bed and I had to change the bed sheets and wash the floor myself. The hotel hadn't provided any cleaning service when I asked for it. Besides, they even skip regular cleaning.

See another 47 reviews on TripAdvisor

Mobile app

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