Sarayshyk Hotel 

Zhetysuskiy district, ulitsa Mukagali Makataeva, 172 Г/1, Almaty
9.9 kmfrom the city center

from ₽ 5,249

8.7

Excellent

80 reviews
JONO5K1

So, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future. In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice). Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Attractions nearby

  • Green Bazar7.3 km
  • Almaty Cathedral7.7 km
  • 28 Panfilov Heroes Memorial Park7.7 km
  • Park Kul'tury I Otdykha8.2 km
  • Almaty Zoo8.2 km

Available rooms

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Location

Zhetysuskiy district, ulitsa Mukagali Makataeva, 172 Г/1, Almaty

  • Green Bazar7.3 km
  • Almaty Cathedral7.7 km
  • 28 Panfilov Heroes Memorial Park7.7 km
  • Park Kul'tury I Otdykha8.2 km
  • Almaty Zoo8.2 km
  • Almaty Opera House8.5 km
  • Almaty Central Stadium9.3 km
  • Republic Square9.6 km
  • National Museum of Kazakhstan10 km
  • Presidential Palace10 km
  • Almaty Airport8.3 km

Description of the hotel

Location

Your vacation should be comfortable! Hotel «Sarayshyk Hotel» is located in Almaty. This hotel is located in 10 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Green Bazar, Almaty Cathedral and 28 Panfilov Heroes Memorial Park.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone.

The beauty and wellness services: a sauna, a spa center, a bathhouse and a hamam. Guests who love doing sports will be able to enjoy a fitness center. You won’t be bored as at the hotel you will find a karaoke and a library. Tourists who can’t live without swimming will appreciate an outdoor pool.

The staff of the hotel will order a transfer for you. There are other services available for the guests of the hotel. For example, a laundry and a concierge. The staff of the hotel speaks English and Russian.

Room amenities

Guests will find the following in the room: a TV and a mini-bar. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Provides advantageous conditions of accommodation to GURU loyalty program participants

Year of construction

2006

Year of renovation

2011

Type of electrical socket

Type C

220 V / 50 Hz

Type C

(grounded)

220 V / 50 Hz

Number of rooms and floors

40 rooms, 2 floors

Services and amenities

General

  • Air conditioning
  • 24-hour reception
  • Smoking areas
  • Security guard
  • Washing machine
  • Television in lobby
  • Express check-in
  • Smoking Allowed

Rooms

  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Smoking allowed in bedrooms
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Safe (in room)

Services and amenities

  • Laundry

    charged separately

  • Concierge services
  • Hairdryer (on request)
  • Luggage storage
  • Telephone

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant

Internet

  • Free Wi-Fi
  • Free internet

Transfer

  • Airport transportation

Languages Spoken

  • Russian
  • English

Recreation

  • Library
  • Karaoke

Parking

  • Parking

Pool and beach

  • Spa tub
  • Seasonal outdoor swimming pool

Business

  • Business center
  • Conference Hall

Sports

  • Fitness facilities

Beauty and wellness

  • Baths
  • Sauna
  • Spa

    charged separately

  • Hammam
  • First Aid Kit

Kids

  • Family/Kid Friendly

Pets

  • Pets Not Allowed

Conditions of accommodation

Check-in and check-out
Check-in
After 14:00
Check-out
Until 12:00
Cradle
  • You must specify the maximum amount
    You must specify the price

Conditions of accommodation

Check-in and check-out
Check-in
After 14:00
Check-out
Until 12:00
Cradle
  • You must specify the maximum amount
    You must specify the price

Additional information

Front desk is open 24/7.

Know Before You Go

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • This property offers free transfer. Guests must contact the property with arrival details at least 24 hours prior to arrival, using the contact information on the booking confirmation.
  • The seasonal pool will be open from June to August.

Visa information

If you need a visa to enter the country, in most cases the property you are staying at is supposed to provide you with the necessary documents. For more information, please contact the property. You can find their contact details in the email with your booking confirmation. You may be charged extra for this service, even if you end up canceling the booking. All agreements are made solely between you and the property.

Payment

In the hotel
  • In cash in the currency of the hotel — KZT
  • By card
    card-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more
8.7

Excellent

Based on 80 reviews from guests around the world.

13 reviews are available in your language

  • Cleanliness

    8,5

  • Hygiene products

    6,6

  • Location

    6,5

  • Meals

    8,5

  • Value for money

    8,5

  • Room

    7,9

  • Service

    8,7

  • Wi-Fi quality

    9,6

Reviews
Sarayshyk Hotel
  • SWAPNIL

    leisure, solo

    October 2025

    Standard Double room (full double bed), 2 nights

    10

    Fantastic

    SWAPNIL
    October 2025
    Wi-Fi review:Wi-Fi was fast, no issues

    leisure, solo

    • Cleanliness

      10

    • Location

      10

    • Value for money

      10

    • Service

      10

    • Room

      10

    • Meals

      10

  • Andrei

    leisure, solo

    July 2023

    Standard Double room (full double bed), 2 nights

    9.5

    Fantastic

    Andrei
    July 2023

    leisure, solo

    • Cleanliness

      10

    • Location

      8

    • Value for money

      10

    • Service

      10

    • Room

    • Meals

  • Yoann

    leisure, solo

    August 2019

    Standard Room (for sole use), 3 nights

    7.5

    Very good

    Yoann
    August 2019

    What was good

    Great hotel, the nearby swimming pool (entrance and towel included with hotel stay) was amazing - I came for a week, and returned the week after.

    The breakfast team is amazing, enjoyed every one of them thanks to the staff.

    Free tea/coffee/cakes during the day.

    What was bad

    The surroundings are extremely dangerous, and there's nothing to do around the hotel.

    Internet could be better.

  • Alexander

    leisure

    July 2017

    Standard Zimmer (Doppelbett oder 2 Einzelbetten), 2 nights

    8.5

    Excellent

    Alexander
    July 2017

    leisure

    • Cleanliness

      8

    • Location

      10

    • Value for money

      8

    • Service

      8

    • Room

    • Meals

The minimum price for one hotel night is ₽ 5,249.

Check-in available from 14:00, and check-out by 12:00.

You can pay in cash (KZT) or by bank card. Online payment is available for certain rates when booking on the site.