Name: Hotel Akzhaik
Address: Ulitsa Esenberlyna House 7 Astana,Ulitsa Esenberlyna House, Astana, Astana, Astana, 490000, Kazakhstan
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Heating

Private check-in/check-out

General

Room service

Family room

Locker

Wardrobe/Closet

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Iron

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Russian

English

Languages Spoken

Parking

Fax and copy machine

Meeting and presentation facilities

Business

Massage

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

Hotel features

Central Park

Korme Exhibition Complex

Nurzhol

Bayterek Tower

Nur Astana

Singing Fountain

President Park

Palace of Peace and Reconciliation

Hazret Sultan

Nursultan Nazarbayev International Airport

Hotel Akzhaik

Astana

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed at this hotel for two separate nights due to it's proximity to the old train station.It was as expected, basic and clean accommodation. There was no air condition, but we slept with the windows open, and the surrounding area was not noisy.The internet also worked well, as the router was outside of our room in the corridor. Breakfast is included in the room rate, and we had a good breakfast in the cafe which is located near to the reception desk.

The second time that we stayed here was very disappointing. The room was clean as expected, but the wifi barely worked. Our room was far away from the router this time, and we had to sit in the hallway to use the wifi efficiently. On our first stay, the room had a small fridge, but this one did not. Breakfast was not of the same quality as our first visit, and we barely touched it. On returning to the room to have a shower before checkout, we realised that there was barely any water in the bathroom. We had to use the cup in the bathroom, and filled two small bottles at the water cooler in the passageway to finish our shower. No one from reception called to explain the lack of water.

Based on my second experience, I would not recommend the hotel. It's major advantage is location if you are taking an early train, or arriving here late by train..

Hotel Akzhaik

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