Name: Winstar Hotel
Address: Sosiani Street, Eldoret, Eldoret, Eldoret, 30100, Kenya
Rating: 8

24-hour reception

Elevator/lift

Smoking areas

Ticket assistance

Express check-in

General

Shower

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Safe-deposit box

Concierge services

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Snack bar

Meals

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Business center

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Eldoret Airport

Winstar Hotel

Eldoret

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The rooms were good, clean and  well equipped, the TV was fully functional.
On the catering side of it I didn't enjoy any of the meals we had dinner which was a buffet but nothing exciting about it, breakfast was so stale n dry  however there is room for improvement. 
Room service was so quick and they  have friendly staff members. Thanks will consider staying at the hotel any time I visit Eldoret.

Good experience at the hotel.

The rooms were decent, though looked small. Bathroom kinda small too. The floor was tiled and cold. However, the facility had parking for traveller with vehicles. Breakfast, not buffet. Clean and secure environment. Friendly workers.

Average

It's a decent enough place, I found it quiet and clean enough. Bed isn't super comfortable, the breakfast was survivable for two mornings (though just instant coffee). I at in the restaurant one night and it was actually the best bit of the hotel.

You won't suffer, nor are you likely to really enjoy it. It's just a solidly average place.

Nothing really wrong, but nothing really right

The location is good however with the mechanics just outside, it is quite noisy during the day.
The underground parking area is very poorly lit.  I didn't realize that there was an elevator until after I had climbed many stairs to get to the lobby.  Later when I tried to take the elevator to the parking to get my luggage from my car, I discovered that there was construction work being done just outside the elevator doors and the door was locked into the parking garage.  Every time I needed to get to my car, a hotel employee had to accompany me in order to unlock the door.  (I was later told the door is locked for security since it could be accessed from outside the hotel.
Check-in was slow due to the fact that I was moved from the original room that I had been given (because the mosquito net had started to come down from the ceiling) to another room.
The 2nd evening of my stay, the sink (in the main bedroom) sprung a leak.  I reported it to the receptionist who sent someone to look at it.  A bucket was placed under the sink but it had to be wedged between the wall and a pipe.  In the night, the bucket dislodged.  When I awoke, my room was "flooded".  A solution to the leaking sink was to have moved me to the room directly across the hall.  
In spite of these inconveniences, the staff were very helpful in trying to assist me.
Breakfast was disappointing offering little choice of options. I did however enjoy the other meals that I had.
This does seem a rather negative review, but I would recommend this hotel -- probably better than some other options in Eldoret town.  
It is not expensive but more expensive than a "buddet hotel" in Eldoret.

Ok with some problems

Located within town, Winstar has the potential to be a very good business hotel. Stayed here 1 night. The food from the restaurant is tasty, staff was friendly both at reception and the restaurant and wifi at the restaurant was good. However this was a different case when I went back to the room - wifi there was showing as available but wouldn't connect, yet I had asked for a room with best possible reception. The room was basic but better care was needed - the paint in the bathroom was peeling. The water from the shower wouldn't drain in hours.  

Winstar Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Languages Spoken

Tourist services

Parking

Business

Pets

Policies

Check-in terms and conditions

Payment