Name: Crystal Bay Resort
Address: Jacaranda Road, Watamu, Watamu, Watamu, 00400, Kenya
Rating: 9

24-hour reception

Smoke-free property

Ticket assistance

Garden

Terrace

No elevators

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Snack bar

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Library

Recreation

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Watamu Beach

Malindi Airport

Vipingo Airport

Crystal Bay Resort

Watamu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Beautiful Hotel with amazing service… I really enjoyed my stay at this splendid beach resort. The rooms were clean and the staff was very kind and helpful. I would definitely recommend crystal bay as a vacation spot and visit again soon. Best resort in watamu

A splendid beach resort in watamu

The location is amazing and the management is also very friendly. Good value for money and the breakfast was good with a variety of dishes. Beautiful and clean rooms/villas. I’d totally recommend the beach rooms.

Good Resort

We (2 kids/ 2 adults) just spent 5 days and loved it, the location is incredible, it's right on the beach. We enjoyed the restaurant that was right on the beach and the food was delicious. To top it all, I had left my headphones and Davis, the assistant manager was so kind to send them back to me. So shout out to Davis who was also very helpful our entire stay!

Beautiful location and great customer service

We stayed here for a few days to chill and relax. We booked a beach front bungalow and it was well worth it. The rooms are ok, needs a little attention but don’t we all! 
There’s a restaurant attached to the hotel but there are three other hotels on this small stretch of beach and you can also use them. 
The beach is small but beautiful and we loved it. People to visit from outside but never gets over crowded. 
There’s a massage tent just past the restaurant and I would recommend anyone goes as the treatments are great. 
We loved our little stay and felt totally relaxed. 

Beachfront bungalow 

A very beautiful boutique style hotel. Ideal place for a family to relax, especially for people just looking to relax and not do any other activities.

Hotel is very well located and has good links to motorbike and three wheeler taxis just outside the gate. 
The beach is amazing, very clean!

Amazing beach resort, boutique style.

Warm hospitality, excellent food, excellent service, very clean and organized, 

On arrival we were greeted very warmly after moving out of another hotel where we were highly disappointed. Great rates - amazing room by the sea, large outdoor seating area for the room. Rooms were perfect and everything worked well.They were so sweet with our kids and offered to help in any way at all to ensure we were comfortable with our young family.Compared to the other parts of Watamu, I'd say they have the best beaches and quieter tides.

Definitely to return!

Crystal Perfect

This place has pros and cons of course and here they are:

✅ PROS:
- amazing location and views of Watamu, dream like when you go down the stairs to the beach
- village entertainment staff was superb, very funny and always trying to include everyone in the activities, big up for Bea, Ciccio and Antonio!
- food by the chef Francesco was always excellent and great healthy variety offered
- cleaning of the room always done properly

❌ CONS:
- the resort itself needs a deep restyling starting from the rooms to end with facilities for disabled people
- electricity sockets outdated
- no phone line in the room to contact reception
- towels were old (leaving fluff)
- avoid the ‘beach boys’ at all costs

Pros & Cons

The resort is “resurrecting”  from the COVID closure of the past two years and it did offer great value with the unmatched ocean views. 

The rooms are still gorgeous ( I loved the private balcony’s’)  although the bathroom could use some updating for a “resort” but the place makes up for  that mishap with cleanliness and great service. It seems like everywhere you turn there is a someone  to attend to you. 

On the down side, the  resort is running only one breakfast restaurant . The breakfast meals needs some spruce up,  after 3 days one tires of eating the same thing..  

On the minus side there  is no room service, slippers and kettle in the room. For dinner we had to make do with the adjacent Watamu restaurant ( more on the  separate review of restaurant)  

For a resort closed for “the COVID years” they are bouncing back really well. Proximity to beach , the silence and two swimming pools make for great relaxation!! 

Can’t wait to go back when it’s fully vibrant or even visit one of the sister resorts as had originally planned  ( 7 islands or Mawe Zuri)

Excellent for leisure.

It was an unplanned rendezvous for 1 night... we just called Crystal Bay and got a good reasonable rate for B&B and booked on the phone.
The entrance to Crystal Bay is very welcoming with abundance of color of all the bougainvillea in full bloom.
The hotel is well laid out with villa like structures  and each villa having 2 to 3 rooms...near the main pool.
There are twin rooms on the top floor with a common veranda and balcony overlooking the sea and another small swimming pool.
We loved this top floor room as we had the lovely view and also the access to the smaller pool which was more private and easier access to the beach too.
The staff are friendly. The breakfast basic. The rooms and baths are average but function well and overall comfortable.
The linen and the veranda furniture and materials are a bit dated however in trying times it's difficult to maintain everything.
I would still visit again.

Random  Visit

This Resort is a very nice place where to relax and enjoy your time in Watamu.
It is very clean and good organise.
The food served at the restaurant is delicious and various. Employees are super friendly and always smiling.
The only bad thing are the "beach boys" that will not stop bothering you till you buy some hand made souvenirs...

Crystal Bay Resort

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Services and amenities

Meals

Internet

Transfer

Tourist services

Recreation

Parking

Business

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment