Name: Kapriz Issyk Kul Resort
Address: Baktuu Dolonotu, Cholpon Ata 722100, Kyrgyzstan, Baktuu-Dolonoty, Baktuu-Dolonoty, Baktuu-Dolonoty, 722207, Kyrgyzstan
Rating: 7

Elevator/lift

Garden

Terrace

General

Non-smoking rooms

Room service

Family room

Smoke Detector

Rooms

Laundry

Luggage storage

Services and amenities

Restaurant

Meals

Internet access

Wi-Fi in the hotel

Internet

English

Languages Spoken

Barbecue grill(s)

Recreation

Conference Hall

Business

Massage

Beauty and wellness

Pets allowed

Pets

Location

At the resort

Issyk-Kul International Airport

Shymbulak Ski Resort

Medeu Stadium

First president park

Botanic Garden

Presidential Palace

National Museum of Kazakhstan

Republic Square

Almaty Central Stadium

Almaty Opera House

Kapriz Issyk Kul Resort

Baktuu-Dolonoty

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel was very nice.  We got there too late to enjoy being down by the water by the lake. The hotel is nicely constructed and modern.  The landscaping was absolutely beautiful.  This seems to be a place where locals come and spent several days or a week not, one night like we did.  We noticed the staff did not seem too interested in serving.  This was especially true at breakfast.  It appears they had temporary workers who were just there a few weeks a year and had to do a job...  Other than that, it was a great place!!

A beautiful property.

We stayed with 5 Persons in the family apartment. The apartment was very clean and comfortable. The breakfast, lunch and dinner in the hotel is good. The whole complex is very beatiful. We had a very good time there and could relax.
Thank you for the nice stay. We will come again. 

We had a nice time in the Hotel 

We were looking forward to our hotel stay by the lake but were disappointed in several ways. The room was basic but OK but we had to carry our luggage up a lot of stairs to reach our room (314). There is quite a long walk from the hotel to the lake past rental properties. The pool was closed but you could bathe in the lake. There was a shop on site. Our biggest disappointment was with the restaurant. We had to wait in a long queue for our buffet dinner and it was like a rugby scrum as people were pushing in to reach dishes which were of very poor quality. I went to the bar and asked for a beer and they said they only had 'Bud' but tried to sell me an expensive bottle of wine instead. Breakfast was even worse, again with lots of people trying to serve from quite a small buffet table area. The buffet quickly ran out of dishes and we had to wait for replacements. Overall not a pleasant stay.

Room OK, restaurant poor

Had an amazing stay ..... The staff are fantastic and very friendly...
Food was great... location spot on, we will be back...
One small thing would be a massive help an English menu in the restaurant's see you next year and a huge thank you..

Great Place To Stay

Very lovely area. Rooms were comfy and the beach is nice.  We’ve been there in April and it was still too early to swim in the lake, but the hotel has a pool so we could swim in it every day.  Overall a great experience!

Great vacation

We brought our kids for the first time to visit Issyk Kol from the US. We loved the nature and the infrastructure at Kapriz, however, Breeze restaurant service really sucks. Th manager Natalya was very rude and unprofessional. She looked very angry all the time, took our orders and disappeared. The server came 30 minutes later to inform us that the items were ordered were not available. The experience is not worth the money spent here.

Service at restaurant Breeze sucks

I visited the place in first week of October 2019 and I was told that the peak season finishes in September. I was given a room key for second floor and on entering I found that it has not been yet cleaned. You come down go to reception and take another room for which the receptionist tells room is open but keys are lost. They eventually took me to another block and gave a room after struggling for 45 minutes. I asked for tea sachet and other accessories but I get a cold reply 'Out of Stock'. I request for an adopter for my charger again it met the same fate we do not provide. I go to a shop within the complex it has no stock of anything and the reply is same we are out of season.  
My suggestion: why not close the resort in 'Off season' if the basic services are not possible to provide

Bad Service

Stayed one night on a tour of the 5 Stans. Looking forward to the ambiance and beauty of Lake Issyk Kul. Lake was there but this very large complex with many people only good for the beach and family activities. Room was on the first floor up steps from the rear parking lot in the building that has four floors and no elevators. Room was tired, worn. Beds and mattresses should have been retired years ago; mattresses lumpy and  sagged in the middle (note the picture). No AC and no screens on the door or windows; bugs entered if they were open. Food poor to average for the breakfast and evening buffets. Favored items ran out and not replaced, at least not when I was there. Bar staff and dining room personnel OK. Accommodations in 2-story buildings closer to the lake appeared suitable for families and were newer, better maintained. These building had space for cars to be parked next to the buildings.

Has to be Better Lodging in the Area, Stay Elsewhere

This has the potential to be very good. The hotel is in a lovely setting. The room was clean.
It really only takes 5-10 minutes to walk to the lakeside beach, The walk is pleasant.
There were too many negatives though to rate it more highly,
Firstly, there are no lifts. That was ok for us (we were on 4th Floor). As previously mentioned by other reviewers, make sure you have a lower floor if this is a problem.
The rooms overlook the garden and restaurant. At here is no air conditioning and since we were hot, we opened the window but were disturbed by the disco and noisy people leaving.
We only had a handheld shower attachment (not a shower). The water was either scalding hot or cold. We tried filling the bath but the bath tap did not work. We ended up filling it with the shower attachment and cooling it as best we could.
The toilet cistern needed adjustment as the water trickled all night.

There was a kettle which was useful. However, no bottled water which is a shame as we cannot drink the tap water.
Buffet breakfast was mediocre. No cold milk available(no problem elsewhere).

Reception is in a central block away from the rooms. The staff were admittedly busy bit there was no attempt to engage with customers.

So overall, one to be missed unless you particularly want to be near this side of the lake.

Disappointing overnight stay.

This is a five-story hotel with no elevator, so try to get a room on the first floor, although you don’t get a lake view until the third floor, because the hotel is fairly far from the lake. Between the hotel and the lake there is a whole community of single-family residences which we presume are vacation homes and/or timeshares.  They look nice and have well-kept gardens with lots of trees.  The hotel rooms are furnished very sparsely, not lovely at all.  There was no a la carte restaurant when we visited, which was slightly before peak season.  In fact lots of repairs were going on, which interfered with guests’ enjoyment of the installations.  At one point our entire wing was left without water with no previous advice; it was restored a couple of hours later. We ate lunch and dinner out to avoid the dreaded buffet meals.  The breakfast buffet was OK. 

Kapriz Issyk Kul Resort

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Beauty and wellness

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