Name: Windsor
Address: 58 Avenue François Clément, Mondorf-les-Bains, Mondorf-les-Bains, Mondorf-les-Bains, 5612, Luxembourg
Rating: 6

Elevator/lift

Smoke-free property

Heating

Terrace

General

Non-smoking rooms

Soundproof rooms

Family room

Minibar

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Rooms

Wake-up service

Telephone

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

German

French

Languages Spoken

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Room amenities

Luxembourg Airport

Roman Bridge

Barbara Baths

Karl Marx House

Kaiserthermen

Trier Amphitheater

Rhineland Museum

Aula Palatina

Church of Our Lady

Cathedral of Trier

Black Gate

Bitburg Airport

Metz-Nancy-Lorraine Airport

Windsor

Mondorf-les-Bains

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The worst hotel ever. On arrival no one present in the reception.  Room doors were defective, doors were broken open.Floorboards broke and stood up. Cracks in the furniture. Bed was composed of 2 or 3 broken beds. Toilet seat could not go up. When we arrived the room was full of sigaretsmoke.

A Ruin

After getting up in the middle of the night, driving for 5 hours and a long workday, this is just what a person needs. I'm not looking for fancy haute cuisine or a bathroom that reacts to the sound of my voice. Nope, what I need at the end of a day like is to arrive in a place that is welcoming, friendly and accomodating.

I just wanted to relax in my room so I ran to the restaurant downstairs, asked for calzone and some white wine. 
"Would you like to take it to your room?" 
- Oh god, yes please. 

All I wanted was to throw off my shoes and relax in the couch in front of the television. And I could.

Parking is closed and therefore more secure than most. (Parking spaces in Luxemburg are a luxury on their own.)

Staff is friendly and welcoming. No stiff procedures, but let's chat while you wait for your pizza.

Room is clean, warm, cosy... and huge! I could fit my family in here. Speaking of which, if you are not travelling for work, but to enjoy the local wellness or casino, bring your kids and partner... You can easily fit them at the Windsor. And they will enjoy it too.

Home away from home

A reservation got cancelled due to credit card issues. (I was not aware of) the only reaction from the woman at the reception was. "All rooms are taken, goodbye "

My experience seem to fit to the others at this place. 

Unfriendly and not willing to assist

Arrived In Mondorf-les-Bains in the late afternoon and were looking to get a hotel room.  The Hotel Windsor was close to the market that was going on so we went in and got a room.  The price was ok and the room was bigger than I imagined....a really good size.  Was clean too, so it was a nice, average place to stay a night.

Was ok.

The suite of rooms was arranged in such a manner that the promised 35 square-metres still felt cramped, with each room being poorly-laid out and small.  The small kitchenette was pointless, with a sink and two electric hobs (as part of a combined unit - the electrical safety of this arrangement seems suspect to me), but no cutlery, crockery, pans or cooking utensils.  There was a small fridge, but it was entirely empty and there was no mini-bar (if you want that kind of thing, that's quite an oversight).  The furniture was of a poor quality, as was the bed, which was very low to the ground and quite uncomfortable (the hallways throughout the hotel were littered with stacks of spare/unused furniture too).  The shower, whilst warm, had poor water pressure and the showerhead could only be angled towards the door, making showering quite difficult and not very pleasant.  The room had a strange, unidentifiable odour to it as well.  Upon returning to our room in the early hours of the morning (having been at a wedding in the area) we were dismayed to find that the restaurant/bar area of the hotel on the ground floor was playing extremely loud music, audible from some distance.  This also turned out to be the only place in Mondorf les Bains doing so - just our luck.  The music was still audible on the third floor where our suite of rooms was located and continued until well past 3am.  The breakfast in the morning was passable but far from exceptional.  The staff didn't speak English (itself not a problem, since we were in Luxembourg after all), but that did mean that we couldn't enquire about the advertised spa access.  Given that there was no information in the room about it, we can only conclude that the spa is in fact just the nearby Domaines Thermal and that no complimentary access is provided - it is merely advertising the fact that this facility is nearby.  If that is indeed the case, that is grossly misleading and a further indictment of the room rate - this was not worth the €105 that we paid for it.  Avoid.

Windsor

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