Name: Sunbird Lilongwe Hotel
Address: 44 Kamuzu Procession Road, Lilongwe, Lilongwe, Lilongwe, Lilongwe, 265, Malawi
Rating: 7

Air conditioning

Currency exchange

Doorman

General

Non-smoking rooms

Room service

Safe (in room)

Rooms

Concierge services

Shoe shine

Services and amenities

Breakfast

Restaurant

Snack bar

Poolside bar

Meals

Free Wi-Fi

Internet

Parking

Swimming pool

Outdoor pool

Pool and beach

Business center

Event facilities

Business

Fitness facilities

Sports

Children's playground

Kids

Location

At the hotel

Room amenities

Lilongwe International Airport

Sunbird Lilongwe Hotel

Lilongwe

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Stayed one night as I had an early flight. Booked and paid for on Agoda (whose reservations are all prepaid).
Upon check-in, the front desk employee claimed the room was not paid for. I showed my Agoda voucher and thought that was the end of it. I asked them to arrange for a taxi at 05:30 the next morning and provide a breakfast box since I had breakfast included. There was no mention of any additional charges for the breakfast box.
Later, I double checked that the taxi had been arranged; a different employee claimed that my room had not been paid for and demanded that I forward my receipt. By then, the hotel wifi was down, and I had to use my own data connection. 
The wifi didn't work for over an hour. Later, I called the front desk to check on its status and was told they had changed username and password (without informing the guests).
In the morning, the front desk attempted to charge me for the breakfast box. The so called taxi was an unofficial driver who charged USD 45 for 23 km (an exorbitant amount in Malawi) and arrived with an empty tank, so he had to stop for gas on the way to the airport.
The room was otherwise good, with comfortable bed and pillows.  Amenities included an electric kettle, which apparently had been used for something other than water and had residues stuck to the bottom.
Bathroom with everything in working order.  Shower with hot water and good water pressure.
A/C worked well.
Wifi was fine (when it worked).
It could be a great hotel if the staff got their act together.

Good hotel, very poor service

This hotel is central, convenient and clean. Overpriced - yes! The breakfast is quite good though. The rooms are small but overall ok. Staff are mostly friendly, but their main task is to bill you. Upon arrival the room rate had increased compared to the pre agreed price (given in writing). 

The conference rooms are not impressive. Do not let the photos online fool you!  The management  of the conference facilities is particularly poor. Promises were broken on several aspects. There is a projector but projection on a yellow wall yields poor quality.  Internet is not the best. The conference package (which is quite a high cost on top of room rental) was supposed to include a bottle of water for participants. This was Clearly stated on the contract. However the cost of water bottles was added to bill on top of the package. At lunch each of the participants could have one soft drink. On the bill the numbers were doubled. I would really not reccomend this as a meeting venue. If you decide to come here - check every item on your bill.

Check your bill carefully

I spent 4 nights at this hotel at the end of a 3 month long trip around Africa. The room itself was fine - small, but clean and comfortable. In the spirit of Christmas, I wanted to thank the housekeeping and laundry staff, so I left a big tip when I left, but I wonder if it got to the people I had intended to receive it.

The menu is not so amazing. It was almost identical to the menu offered at the Sunbird in Blantyre, which makes sense, but was ultimately disappointing because it really lacks variety. 

The open area adjacent to reception seems awkward to me - tables randomly out of place, chairs nonexistent - like they had an event and just never cleaned up. It was like that the whole time. It could be a nice place to sit and work if it were set up properly.

The staff are great, I enjoyed them all. One complaint was I sent out a very small bit of laundry for washing at 10am one day. It was returned to me only after inquiring twice as to when it would be ready - TWO DAYS later and at 7:30am (while I was still asleep). That was a bit irritating.

At any rate, it's in a good, walkable location and that is convenient. However, for the price, I think I'll opt to go back to Imperial which is just nearby.

Great Staff - Dated Property

the place was safe and comfortable. the rooms and facilities were clean and well taken care of.  The internet was reliable and I was able to get much work done.  The employees were friendly and helpful.  Covid public health measures were in place and crowding in places was monitored.

Rustic and colonial

Still dreaming about African breakfast. Very clean with small swimming pool, which you can get for youself as not many guests using it. Not far from small real African market and grocery shops. Souvenier market within walking distance

Clean, safe place with excellent breakfast

The room was well taken care of and so were amenities.
I like the internet which was fast and connection is user friendly
The employees were friendly and always willing to help just like the management team members.

Business trip

After my connecting flight was cancelled I must commend both Air Malawi and Sunbird Hotel.
Lovely rooms. Comfortable beds. Aircon. Wifi and decent showers.
Staff are so friendly and very courteous. 
Malawi people, in my mind have been the friendliest I have met throughout Africa.
Sunbird Hotel. I would certainly recommend anytime.
Kind regards and thank you.

Absolute Pleasure.

I have now visited this hotel a number of times and have found the level of service and accommodation to be of a consitently high standard.
All areas are bright and clean and the rooms have everything required by a business traveller. There is a good sized desk in the room and reasonably reliable internet access if you need to work.
Tea and coffee making facilities are provided. There was no iron but a very efficent reasonably priced laundry service.
There is an excellent choice available at breakfast including both local and international food. 
The restaurant menu offers a good range of food with the vegetable curries being particulary good.
Staff are always very friendly and helpful.

Consistently high standards

This small Sunbird Lilongwe hotel is located in Old Town, just off the Main Street and close to and part of, Area 3. It is quite an old establishment that is currently undergoing what appears to be continuous renovations. The rooms are modern with modern amenities, but it lacks a touch of class to the maintenance of the hotel grounds and the swimming pool area. For example, the grass is not finally manicured and the plants and flowers seem to have not thought or choice in terms of arrangement. It almost feels as though someone woke up and decided to plant petunias here and roses there. I would recommend the hotel hire a landscaper and flower expert for advice on which plants and flowers to plant together and apart. Otherwise, the staff are warm, friendly and attentive and the current maintenance works offer the visitor hope that things are moving in the right direction. For instance, a hotel gym is being invested in - a much needed facility for the traveler. I can’t wait to come back and see the progress that has been made. 

Decent, clean and intimate 

We had a business lunch at the restaurant, It was an excellent service. Quality of food was very good. Ambiance was worth mentioning, seating arrangement and variety of food amazing. Drinks & Deserts had lot of choices.
Overall it wan an amazing experience

Sunbird Lilongwe Hotel

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Paid on the spot

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