Name: Econtel Hotel
Address: 64, Persiaran Bayan Indah, Bayan Bay, Bayan Lepas, Bayan Lepas, Bayan Lepas, 11900, Malaysia
Rating: 5

24-hour reception

Elevator/lift

Smoking areas

General

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Penang International Airport

Econtel Hotel

Bayan Lepas

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

What I like:
1. Bed - so comfortable. The mattress is not hard, even expensive hotel doesn't have this kind of comfort
2. Location - 2 minutes walking distance to Queensbay. There are lots of cafe downstairs.
3. Price - not too expensive

What I hate:
1. Soundproofing - I read other reviews said the soundproofing is bad but I don't believe it. I don't think it's too bad. But actually it is really bad. You can hear people talking, like they're in your room! So don't have hardcore sex with ur partner haha
2. I don't get the same setup like in the pictures. I get the bathroom besides the bed, totally different with pictures 
3. Can't sleep even the bed is so good

Note to others :
1. I don't get any toiletries
2. Parking will be fulled except at night and you need to pay parking fee. 50sen per 30 minutes 

Can't sleep!!!!

Came here for a 4D 3N stay with friends but was very difficult to get a sound sleep each night because of the noise coming from the opposite pub which only stops at around 2:30am. There's a downside to the cheap prices here! That said, the place gets a two star rating from me because the room was relatively clean. 

Terrible Noise from the opposite pub

Walking distance to Queensbay mall.

No lift. You need to climb the staircase with ur heavy luggage. So prepare light luggage if u want to stay here.

Simple room, simple amenities (Only shower gel and toilet roll). No kettle, fridge, cups. You need to prepare own bottle or cups to get the water at common area. However, the water filter seems to be very dirty. So advise to get mineral water from store.

Ironing will be performed at common area too.

Environment very noisy during night due to some singing in the bar or karaok is going on.

You can't believe there are some mosquitoes in the room.

Please bring your own towel as i found the towel not really clean and there are stains on it.

More to like an Inn

The photos looked good. But the rooms are very basic and they take very little effort to impress. Generally clean. You would need to pay for parking around the area unless you park overnight. No escalator or lift, so if you have challenge walking up stairs, please reconsider. 

The only reason I chose this hotel was that it was convenient for me to exit into the penang bridge in the morning without going through the town traffic.

Strong stench of cigarette smoke

Room is small, crowded. Aircond is not strategically located, takes longer time to cool the room. Noisy sound at night from the pub right in front. Staff is always missing from the front counter, thus delaying my time.

Need improvement

Noisy noisy noisy noisy noisy noisy noisy!!...Had to work early...Cannot sleep at night as it is next to a pub...The whole room (with window facing the pub) was shaking from the disco music!!..Even though it was already after 2 am!!...avoid this hotel..regret staying there..no soap and kettle..Just towel n hv to walk up with bags..no sound proofing...

Avoid it .

I have never made any bad review about any services/food around me before but what I have experienced in this hotel is the worst nightmare so far. 

Two good things about this hotel: The hotel is at a good location as it is close to Queensbay Mall, everything is convenience and the staffs are rather friendly. 

Other than that, it was an awful experience. If you look at the picture I took, you can see that there is a gap between the window and the wall next to the bed, and the gap actually connects my room to the room below me. In another word, I can hear everything very CLEARLY like what's going on in the room below me.

The 1st day I checked in the hotel in the afternoon, I was having fever and needed a good nap, after settling everything, i fell asleep and I left my work phone on top of the blanket. 

When I woke up I realised my work phone is gone! 

I tried searching my room thoroughly and I couldn't find it, I was very sure the phone was on the bed as i did some arrangement before i sleep. The explanation can be either someone came into my room and took it (which it doesn't make sense, because my personal expensive phone is still with me) OR the phone flipped and dropped into the hole/gap when I was pulling the blanket while I sleep. 

If is the latter, then the guest in the room below me probably saw the phone and took it. I informed the receptionist immediately after i suspected it dropped to the lower floor and we both went to room below my room and try looking my phone but we found nothing. According to the room guest, that room was booked for his company's staffs, he was not the only person has access to the room to sleep, so somebody else might found the phone and left earlier while i was still taking my sick nap.  

Well to the staffs' credit, they do spend reasonable effort in locating my phone including searching both my room and the room below me, and call me to follow up about my work phone. 

At the same night, I was trying to sleep again after the lost phone experience and i realised i couldn't, not because i slept too much in the afternoon but the voices around me is so overwhelmed! I can hear my neighbours flashing their toilet bowl, open and closing their door and etc. At early morning 230am, thanks to the neighbour hotel - Eastin Hotel, there were few trucks of lorry loading stuffs in and out, about 20 -30 man talking very loudly, shouting, laughing at each othe, it lasted around 1 hour and i only managed to sleep at 4am. 

The second night, after i came back from work, when i entered the room, i don't know why suddenly there are so many mosquitoes appeared in my room, i have done a rough count, probably got 10 mosquitoes in the room and i only managed to kill 3. After the 1st night lesson, i decided to sleep early. 

Around 2:30 am, i have been woken up by the erotic/loud/having sex until your neighbour piss off (literally) sound from the room below me. The girl was so loud it almost sounds like they are having sex in front of me. 

Okay, you can imagine the rest.

Econtel Hotel

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General

Services and amenities

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Languages Spoken

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Health and Safety Measures

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