Name: SO Hotel
Address: No. 90 Siam Road, Georgetown P. Pinang, George Town, George Town, George Town, 10400, Malaysia
Rating: 8

Computer

Air conditioning

Elevator/lift

Smoking areas

Smoke-free property

Security guard

Newspapers

Ticket assistance

Express check-in/check-out

Television in lobby

Reception desk

General

Room service

Family room

Cable TV

Shower

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Free Wi-Fi

Internet

Area shuttle

Airport transportation

Taxi booking

Transfer

English

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Parking

Parking nearby

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Penang International Airport

SO Hotel

George Town

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

They have relatively cheap rooms with full amenities toilet bath ensuite at cheaper price.

Parking wise is okay, but a bit hard to get in, get out and may run out of space. Especially if the neighbouring food stalls, the steamboat across and the famous siam Road char kueh teow next door has alot of guest. I went out at dinner but only able to get back and park after midnight. Easy access as the lift does goes to the car park at ground floor.

Check in desk is at 1st floor. 

Cheap room for single or couple 

The room condition was very convenient and appropriate with money paid for the hotel. Chose a room with 1 queen bed and single bed. Not many hotel can provide a room with 3 people. Clean room and toilet!

Great place

The Ignatius family would like to thank the Management and Staff for the excellent service and care during our stay over the weekend! The rooms are exceptionally clean and the service is great! Keep it up! We plan to have another stay here soon!

Family Getaway

Was particularly looking for a hotel with a good parking spot. Saw on some forums stating this hotel. The parking was indoors however there was no gantryway or security so still doesnt feel as secure. They have many cameras everywhere viewing the carpark but still not my first choice. The location was horrible as well as theres nothing good nearby. The rooms were adequate, no complaints. The staff there were exceptionally good though, very helpful.

Road tripping in Malaysia

I stayed in this hotel for almost 2 weeks. Also I was very lucky that the manager mr Leow offered me a triple room with an outstanding view. Due to the extreme heat and work I had to do, I spent much of the day time in my room. This hotel only had one cleaner but she was very skilled and trustworthy, like all the staff members. This hotel felt like a home away from home and the staff members had a real hospitality spirit. There was a "Can do spirit" or at least the attitude to do the best possible. They are also very organised, accurate and there is always a double check for every task.

The more I am now reluctant to list the things that kept me from giving 5 stars for the moment.
1. The walls virtually have no insulation. This means that I could hear all conversation. Now imagine you have inconsiderate guests who slam doors and talk louder than usual in their culture. When warned by the staff they disregard everything. So how much sleep you can get depends on the type of neighbours on your floor. In this case I would suggest the management to take a stronger stand on guest's (mis)behaviour. This was the final straw that made me decide for another room
3.The new receptionist didn't have a general service attitude. In my opinion this is innate, you either have it or not. I asked to leave my luggage for some time and he bluntly said "NO,  this is a budget hotel." He also dared to speak up whilst he would be better off being less defendive, given the smallest amount of hospitality and psychology knowledge that he had.I understood that shortness of good hotel staff was a problem
4. Last but not least there were minor issues like loud aircon and no communal fridge. Also the distance to the bus stop is relatively far due to the heat and traffic conditions. Still in walking distance to the city, I was reluctant because of the heat and traffic



SO Hotel

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Paid on the spot

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