Name: Hotel Eastana
Address: 2, Medan Istana 1, Bandar Ipoh Raya, Ipoh, Ipoh, Ipoh, 30000, Malaysia
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Security guard

General

Family room

Cable TV

Shower

Rooms

Laundry

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

English

Languages Spoken

Free parking

Parking

Location

At the hotel

Room amenities

Ipoh Airport

Hotel Eastana

Ipoh

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I enjoyed my 3 nights here. They upgraded my room to window which was nice. They sorted out a couple of issues I had with the room quick and all the staff were friendly. Every time I went out in the morning they would clean my room and make it nice.  The wifi is good and shower hot.  Location isn't perfect but it's ok a 20 minute walk to the city centre. There is a couple of restaurants or cafes close by luckily to eat brunch.  I'd happily stay again I enjoyed this hotel.

Nice budget hotel

Eastana

Small rooms but good enough size for us. Some water stains in our bathroom but I guess it is inevitable. Bathrooms are clean. 

All staff at the small lobby werealways with their masks OFF because lobby is quiet, and they forget to put them back on when guests come. I have asked them, "How come all guests are with face masks and all staff not ?"... to which they replied, "We are in masks whole day, so it gets tiresome and itchy". That's not a good excuse! 
Besides that, staff are courteous. 

There is no "do not disturb sign" on the door. I was not pleased that the cleaner went into our room although we said no housekeeping required. We don't like strangers into our private space especially during this pandemic time. 

Only 1 extra power plug points besides one for TV and the other for kettle. The power plug point for the kettle can't be used for our usual Malaysian plug size (I think they realised the flaw too late)... It's only good for the made-in-China kettle. Best to bring your own power extension.

Kinta Riverwalk (night lights) is just 400m away. Location is slightly undesireable as it takes a big loop to get to town. The hotel list it as closes to Ipo Old Town.... that is only so if you can fly straight across traffic, or you walk!

No Chinese food in the commercial area. Not so many restaurants too. Most of the political parties's office located here. Ample roadside parking, need parking coupon or parking app. No public transport, need to walk out to main roads.... unless you call a cab or care hire

There are so many other hotels of equivalent value in town. I wouldn't choose this one next time.



There are better hotels in Ipoh (better location) for the same price 

This was the first time we ended up in a hotel that we could not choose ourselves! Coming back into Malaysia from overseas, we were assigned to this hotel by the local health department. As soon as we knew the name of the hotel, we looked online and called the hotel manager, Mr Vilu to get a better idea of what to bring with us. He was very nice in answering all our questions like what type of connection did the room TV have so I could bring the correct cable to connect my laptop (HDMI btw). Being confined in a hotel room for 2 weeks is not something we had ever done before so having a laptop with internet was going to be our main activity during our confinement. The hotel provides adequate free wifi but we could also use our own internet in our phone as a hot spot (good coverage in our room). Luckily for us, we had a room with a window so we could see traffic passing by as well as mountains on the horizon and daylight! If you are a light sleeper, make sure to bring cotton balls for your ears at night as there is constant traffic on the main road nearby (we slept like babies thanks to our ear plugs). The room was clean, the beds comfortable, the water hot in the shower, the AC working perfect with a ceiling fan so can control the air flow. TV screen was nice quality LG with good sound so we could enjoy documentaries, movies from our laptop (we did not watch any of the 5 lame mainstream channels). The food was delivered to our room (another novelty for us, obliged during quarantine!) and it was surprisingly varied (mix of Malaysian and intl cuisine) and abundant enough prepared by a caterer hired by the hotel. Once a day, you can order food delivery but we never felt the need to as the standard catered food was satisfying. We could communicate easily with the hotel staff via a whatsapp group or phone and our few special requests were answered right away. Mr Vilu and the hotel staff are probably the best asset for this hotel and should we ever need an hotel room in this area, we would not hesitate to come back at the Eastana Hotel. Thank you for making our mandatory stay as comfortable and enjoyable as possible. Contrary to what we heard from other quarantined people in other parts of Malaysia about food and rooms, we have no critics about this hotel, a very good choice by the local gvt!

Could not have ended in a better place for our mandatory 14-day quarantine!

I am very disappointed with the facilities of the room. The room does not equip with hair dryer and refrigerator. Beside that, the wifi connection is very weak and constant break down.However, the customer service is quite good.

Poor facilities

This hotel is strategically located. It is next to YMCA,Dr Seenivasagam park and the famous Hindu temple in Ipoh. The main city of ipoh is only 5 min away. Courteous and friendly staff. The rate of RM85 for a standard room on Fri-Sat is considered very cheap. They provide complimentary newspaper, toiletries and drinks. Good selection of Tv channels too

Cheap budget hotel

Comfortable room with reasonable price. But there is problem with the power plug point. The switch can not turn on when plug in. Cant charge my phone during stay. Luckily we only stay for 1 night. Hope the management could do something with the problem. Other then the switch problem everything is good.

Good price

i took a standard room for 2. The price is cheap,  but very  good. Clean and very beautiful and also great hospitality.  parking spot in front of hotel, so no need to walk far.  The most important thing is...  super fast wifi.  


very good

If you are looking for a budget hotel that is clean, has a comfortable bed, good shower in the toilet with nice warm water, this hotel checks all the boxes. As our aim for the trip was not to stay all day in the hotel and were out most of the time, this hotel was strategically located close to most tourist sites (NOT walking but via uber or car). Rooms are small but again, for the price you pay, you can't expect a mansion. Have no complaints as I feel it's really value for money. 

The only downside was that i booked hotel via Agoda website and chose Superior room. When we arrived to the hotel, the staff told me that they received an email from Agoda saying that I had booked Standard room. I even showed them my bookind which clearly stated Superior but they said they received different instructions.

Hotel Eastana

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