Name: OYO 574 Rs Boutique Hotel
Address: 1 & 2, Jalan Persiaran Yayasan, Kluang, Kluang, Kluang, Kluang, 86000, Malaysia
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Security guard

Newspapers

Fire Extinguisher

General

Non-smoking rooms

Family room

Smoke Detector

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Slippers

Toiletries

Rooms

Wheelchair Accessible

Accessibility

Iron and board

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Car rental

Taxi booking

Transfer

English

Chinese

Languages Spoken

Free parking

Parking

Beach/pool towels

Pool and beach

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Senai Airport

OYO 574 Rs Boutique Hotel

Kluang

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It's a decent hotel, good value for money. The location is quite good, Kluang mall is around 1km away. I luckily got a room with a view of Gunung Lembak. The room was big enough. Only negative thing is, at night it smelt like someone is smoking near the room.

Value for money

The hotel was clean and comfortable. I felt the hotel was value-for-money and our rate included a simple breakfast at the cafe next door. However, there were issues with the WIFI and TV reception during the stay, and both did not work.

Simple and affordable hotel

This is my second time staying here. The last time was 3.5 years ago and the hotel and room are still quite OK. Not much sign of wear and tear. It is OK for 1 night stay as the bed was too hard for me.  But will still stay here again if i am in Kluang.

OK for 1 night

TERRIBLE TERRIBLE TERRIBLE!!! Made a reservation via OYO website to stay at RS Hotel Kluang for 2 nights. Made payment directly at the hotel only to realise thereafter that we were not allocated to the Premium King room that we paid for but got a lower class room in a Standard Double (room 104). Received no satisfactory assistance from OYO (gave us a wrong email address to lodge our complaint by a Mr Syed) and never gave us a proper resolution (by a Miss Jecy). To make matters worst, the male “clown” receptionist (probably named Nazri based on tag on the counter or even Rafie based on tag on next day) was rude and shouted at us claiming that he doesn’t care and he is going to resign. He refused to direct us to his hotel manager and was a total display of his unprofessionalism.  He threw/slammed the hotel phone at us which was totally uncalled for. All these awful experience happened past midnight and we were still at the reception at 1+am. Ended up taking the inferior room of no choice as it was late and we were tired.  Room is small with torn bedsheets and stray hair on bed. Tissue box was inflated with styrofoam foam to mask the limited tissues provided. Bathroom was flooded despite a careful shower. Will never come back here again and I do not recommend anyone to stay here either (I had stayed here before in March 2018 but service has dropped way TOO MUCH). Total ripoff!!!!! RS Hotel and OYO, you had better buck up your services if this is what you do for a business, else face to shut down forever.

Horrid experience ever!! Won’t be coming back!

Pls don’t expect too much. Staff command of english is limited, attitude is horrible. Called the recep as there wasn’t any hot water, recep say its solar, no sun no heat. Hang up my call when talking 1/2 way, give atitude! Terrible service!

OYO 574 Rs Boutique Hotel

Main amenities of the hotel

Location

Available rooms