Name: Capital O Ridel Hotel Kota Bharu
Address: Lot A-05-01, Blok A, Pelangi Mall, Jalan Pasar Lama Seksyen 9, Kota Bharu, Kota Bharu, Kota Bharu, 15000, Malaysia
Rating: 6

24-hour reception

Smoke-free property

Fire Extinguisher

General

Flat-screen TV

Wardrobe/Closet

Rooms

Telephone

Services and amenities

Free Wi-Fi

Internet

English

Languages Spoken

Doctor

First Aid Kit

Beauty and wellness

Temperature control for staff

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Sultan Ismail Petra Airport

Capital O Ridel Hotel Kota Bharu

Kota Bharu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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4-beds

40-beds

5-beds

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7-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I chose to stay here because I am looking for a decent, not too expensive yet still offer everything that I need like a nice comfy bed, clean bathroom and toilet with nearby facilities. But what attracted me the most is the location of the hotel which is just beside the Kelantan River. I love the view of the river. Basically, the hotel offers everything that I needed at a reasonable price.

The reception staff was friendly and helpful. The room was clean and I had a good night sleep throughout my stay. The breakfast that comes with the room was not too luxurious but just enough and was quite tasty.

I had the opportunity to cruise the Kelantan River since the Jetty is just nearby. There are other attractions nearby but since I spent most of my time at work, I did not do much except the short boat trip to Kampung Laut.

I recommend the place as it is also near the city center, the mosque and it is strategically located. I think some hotel tenants who have their own transport may have a bit of a challenge with parking. But since I travel by taxi, I did not experience this.

All in all, I made a right choice.

A nice surprise

Pros
Good options if you are looking for night eatery area
In front of the river and walking distance to city center
Spacious and suitable for family, elderly and wheel chair usage 
Easy parking but bit hard at night as its located at peak area for night eatery
Lift provided
You can order food to your room. Decent food and cheap with extra RM2 from 5pm to 1am 
Cons
Smelly and really need to clean and update the toilet as it was very dirty and mouldy
Internet, wifi and phone connection was bad
One of the a/c was not cold


Spacious but old

I used to stayed here for 2 days 1 Night. Its not for honeymoon actually, its because we just need a place to take a nap since we need to give space for our relatives to stay at home. So, we prefered to look for budget hotel. We thought Ridel is perfect one since the environment and scenery were good so far, near to the river and strategic if you are hungry for every two hours, because theres a lot of restaurants surrounding even till midnight. The room condition was okay but maybe the price was not a the lowest rate or not match with the room condition, but still in affordable price. Quite unsatisfied when we found that our bed sheet got stained, when we call receptionist to change it, they just gave us they new one and asked us to change it by ourselves. Actually, they should check on the facilities and room condition to make sure its cleans for another guests. However, Im not saying that its a poor services, since its affordable and not too expensive. Maybe, they can improve about their housekeeping.

Moderate Services & Equipments

The room is smelly..the air conditioning is sound loudly..The mobile Internet is very bad.. Lucky they provide WiFi.. Parking is easy to find.. The rest is good... The view is nice..kelantan lake... Town view... Next time I will repeat... 

Good

A basic hotel but with great river views. Room was comfortable enough. Lots of outdoor, riverside diners at night in front of hotel which can be a bit noisy, especially the motorbikes. Nice walk along the riverside and climb up Tambatan Diraja's watch house tower next to hotel.Breaksfast was basic and in a cafe next to hotel.

48 hours in Kota Bharu.

I was supposed to stay here from Feb 15-17, 2017, but unfortunately, due to the sudden and untimely demise of my late father in law, left immediately back for home in KL on 16th Feb.

Ridel is nice. I love the strong airy and windy reception area. Also love the fact that they are by the side of the Kelantan river. The reception was friendly. English is not a problem for them. 

My first room, 554, turned out to be smelly and dark! What a relief that when I mentioned this to them, and requested for another room, they worked on it immediately, and I got 557, which was lovely! Bright, and a nice fragrance to boot as well. Food wise, there are quite a number of eateries along the block. The hotel is next to Pelangi Mall. However, I would greatly recommend that you walk towards Merdeka Square which is barely 150 metres away from the riverfront, and you'll come face to face with historic Kelantan, Islamic Kelantan, and the fantastic White Horse cafe. It's 'roti bakar' is simply fantastic! I first tasted it way back in the late 90's, and I NEVER forgot its taste.

So, do roll over to Kota Baru. Here and there it does come across as a town needing much restoration and redevelopment, but the old world ambience is unmistakable. I almost felt that at anytime, I would see Japanese soldiers marching in as they did in 1941, when they invaded Malaya through their landing in Kota Baru, during the WW2. You can check it out yourself in the War Museum which is also within walking distance of Ridel.

Capital O Ridel Hotel Kota Bharu

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