Name: Asiana Hotel
Address: Lot 1,8,910,11, Grace Square Shophouse, Kota Kinabalu, Kota Kinabalu, Kota Kinabalu, 88100, Malaysia
Rating: 7

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

Ticket assistance

Gift shop

Express check-in/check-out

Television in lobby

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Slippers

Toiletries

Rooms

Ironing

Safe-deposit box

Concierge services

Luggage storage

Wake-up service

Telephone

Services and amenities

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

English

Multi-language staff

Japanese

Chinese

Languages Spoken

Tour assistance

Tourist services

No parking

Parking

Beach/pool towels

Pool and beach

Business center

Business

Massage

Beauty and wellness

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Kota Kinabalu International Airport

Asiana Hotel

Kota Kinabalu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It's actually my 3rd-4th times staying here but sadly to say my fifth time was utterly disappointing. Checked-in late evening around 2300. When I get to my room, it was everything as expected except the spider-web below the desk - nearby the chair which I still could considerate. BUT, the Television was not working and I called to ask for assistance from the receptionist name Awie. He made me wait for 10mins above without any actions whatsoever. He didnt even bothering to make a follow-up call which resulting me to make a second call. He said " esok baru housekeeping ada jadi tv tu esok baru buat" in a kind of such rude tone. And I keep on pushing for maintenance service which this hotel have on my previous stay but he replied " sabar ya bos" which is totally unprofessional and improper. I think this Awie brings a bad reputation to the hotel name and he should be given a basic training. There are a lot of good employees out there who are unemployed and is better than this guy. I hope the management can improve this service especially on night time. 

Bad Service

Not my first time to visit this lovely restaurant.
I recommended this with friends sometime ago and we decided to visit today.

Food and service are always great!

Cant find a words to thank enough “MONICA” and “ROWELL” for their wonderful service. Truly magical! 🤩 They deserved to be promoted! 🤩

See you soon again...

Food & Service Beyond Expectation 🤩

This hotel was unclean, from the garbage on right in front of the hotel to the black greasy handprints on the walls to the mold up the side of the shower walls. I have paid less and the room was much cleaner. I cancelled after one night, but they refused to refund my money. 

Unclean and undeserving of any stars

Chose this hotel because it was cheap and near the airport. I was arriving around 8pm and had a 6am flight next day, so up super early. The hotel lived up 100% to the billing.

Cheap: Though the reception was very clean and was manned 24x7 the rooms were dirty, had paper-thin walls (could hear every conversation, cough, sneeze from adjacent rooms) with no coffee making equipment. To be fair, bedding was clean. Toilet / bathroom was a bit on the smelly side but functional.

Near the Airport:
Literally at one end of the runway, about 200 metres to the side. Flights run through to about 3am (so reception told me). 

Nearby:
Two small supermarkets, a few local food courts. Area described as Central Business District (CBD) - this made me smile, nothing nearby the hotel to suggest this.

Overall then.....The UK phrase/advert "It does what it says on the tin" - If you too are looking for a very cheap, near airport hotel and don't mind the noise and grimy room then this fits the bill. I WOULD use this again in similar circumstances but don't expect entertainment/frills. Journey to/from airport is ten mins, can get pre-set taxi fares from Airport to Hotel but expect the usual mark-up from Hotel for arranging return trip.

Short stop over between late/early flights

Got a discounted rate from Agoda. Stayed 1 night as it’s 10 mins ride to the airport as need to catch up first flight to Tawau. 
Room is small with stale smell.
But reception is friendly. You will hear planes flying above. The bathroom window is big which can anyone sneak in. Found use toothpaste by the window and hairs around. Nearby, there is small coffeeshop which close late. 10 mins drive to Imago shopping mall.

Cheap

Stayed for one night with a comfy queen-sized bed. We had a discounted stay over at Agoda and it was overall, a pleasant accommodation for us. Light sleepers be wary because the planes flying overhead could be a little noisy at night.

Pros:
- Basic amenities
- Clean and cozy
- Walking distance to eateries and convenience stores
- Friendly staffs

Cons:
- Noise from planes and next doors

Value for money

We stayed at Asiana Hotel for more than 2 days. The only pleasant thing I can say about the stay is the bed and the location. It is located a bit further away from the over-crowded city which was ideal for us since we wanted peace.The bed was very comfy and soft, easy to sleep in. Yes there were plane noises but it was not frequent so it was acceptable. However as the previous reviews the moment we steped into the bathroom there was an obvious sewage oddor and it lasted the whole stay. We also had a surprised where we were greeted by cockroaches in the bathroom.
All in all, if you’re looking for places to sleep it would be recommended (not for more than a day)

Could have been better

I booked our 3 nights in one of the online booking website. I got a really good price and I did not really expect too much from the amentities and room. All we need was just a decent room to rest and for our things. 

I recommend this place since the room and the hotel is clean. I booked a superior room that has a terrace for smoking. The hotel is complete and had soft beds. The staff were accommodating and friendly.

The place is a bit far (grab or uber away) from the city. But it will just take you 10 mins the most to reach the city. It is very near the airport also. 

Food hawkers, grocery, convenience store and coffee shop is within the hotel. For me, if you are not really looking for a 5 star hotel quality, Asiana is a must try. 

Asiana Hotel

Main amenities of the hotel

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Check-in terms and conditions

Paid on the spot

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