Name: Promenade Service Apartments
Address: 3-G-17, Lorong Api-Api 2, Kota Kinabalu, Kota Kinabalu, Kota Kinabalu, 88000, Malaysia
Rating: 5

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Security guard

Ticket assistance

General

Room service

Family room

Shower/Bathtub

Shower

Wardrobe/Closet

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Telephone

Iron

Services and amenities

Kitchen

Kettle

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

English

Chinese

Languages Spoken

Tour assistance

Tourist services

Parking

Garage

Doctor

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Room amenities

Kota Kinabalu International Airport

Promenade Service Apartments

Kota Kinabalu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Pros:
1. Huge family room. Literally can fit 6 adults.
2. Friendly, polite and helpful staffs
3. Reasonably priced (RM470 for 3 nights - family room)
4. Efficient housekeeping (can call to request for change of towel, mineral water, tea, coffee etc)
5. Central location. Walkable to town

Cons:
1. I am dubious with hole in the bathroom light. (is someone sneakily peeking from upstair?) - I just covered it when showering.
2. Poor soundproof. I literally could hear footsteps walking above my head all night.
3. Basement parking is RM2 (per entry)
4. Dodgy basement (not very safe for girls). 
5. Cleanliness needs improvement

cheap stay but need improvements

The Family room we stayed in is really spacious but the air conditioning needs servicing! It is not cold and to my horror, there were water dripping when I woke up in the next morning. Part of my luggage and clothing were wet as it was placed under it.

It was also noisy as we can hear the people above us walking about. It is very disturbing the whole night.

The only thing I like of this place is the locality. It is close to eateries and shopping centre. 

Spacious but need maintenance 

Location is nearby to various attraction such as Oceanus mall and centre point mall. Rooms are spacious and renovated and a big contrast from the external of the worn out building. Cooking allowed in room as they provide us a rice cooker and induction although did not use them. 

Thanks to front desk for allowing early check in and thanks to housekeeping who attended to our request for baby cot and to change the spoil kettle. 

Bathroom are very poor due to stuck water outlet after bath.  Had to wait for at least one hour between bath for the water to completely drain off. Some lights in the room also flickering. Will give 4 star if these two basic issues were resolved. 

Take note that hair dryer are provided upon request and maximum 2 hour usage which is kinda hassle...

Good but Need some maintenance

Where we arrived at hotel at 5PM and made all the preparation for check in they told us that our room still isn’t ready!!! They make us to wait, after half hour we try to ask why our room still isn’t ready, no explanation, instead of this they offer to us another one. On this all good news finish, because when we get to the room it was just one big disappointment!!! First of all room is big, but very dark!! All around the room was carpet, that was mega dirty in marks all over it and plus mega dusty and a lot of hair!! They gave us family room, that why we had two double beds, unfortunately  on one of the beds mattress was broken in the middle so it was not possible to sleep there. Table where was tea part and dirty cups was also mega dirty!! It was marks from cups bottles and food all over it, like they never clean it!! Fridge was dirty and inside and outside!! Around was so many dust and hair , like they didn’t clean it in years!!! Bathroom all in mold without soup!!! All night was coming water from air conditioner!!! We had here 6 nights but we canceled them and move out!! It is very dirty and not safe place!! 

The worse hotel ever!!!

I stay for 5 night in this apartment, the room was good and the staff there really friendly. the apartment near to shopping mall like oceanus and centre point. The room which i stay is really near to MCD.

COMFORTABLE & FRIENDLY

With such nice price,the rooms are clean and comfortable, close to all kk attractions i love it!  I have a family of 8 ,even with lots of people we are very comfortable with the place.Thank you to the staff especially front desk you guys help a lot.

Friendly staff & love the room

Room: The room was large and spacious. This is what agreeable to. However, the room look old and need refurbishment. However, you will need to take a 5 minute walk to the room as the apartment is associate with the business storey housing at Api-api. Caution for ladies, do walk with group at night as this area was quiet after office hours.

Minibar: Coffee/tea for the room. .

Bathroom - Bathroom was standard size and clean. Bath and shower gel available. Water pressure good.

Location: Centrally located at heart of Kota Kinabalu. Nearby malls and restaurant.

Service - Staff was friendly and easily show your around.

Rate is very affordable. You may get a family room at RM100

F&B: No F&B..However there are plenty restaurant nearby with McD just around the hotel.

Promenade Service Apartments

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Available rooms

Location

Description of the apartment

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Check-in terms and conditions

Paid on the spot

Payment