Name: Fenix Inn
Address: 156, Jalan Merdeka, Malacca, Malacca, Malacca, 75000, Malaysia
Rating: 7

Air conditioning

24-hour reception

Smoke-free property

Security guard

Newspapers

Ticket assistance

Television in lobby

Fire Extinguisher

General

Non-smoking rooms

Room service

Family room

Rooms

Accessibility features

Accessibility

Ironing

Luggage storage

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Services and amenities

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Shuttle

Airport transportation

Transfer services

Transfer

English

Chinese

Languages Spoken

Tour assistance

Tourist services

Offsite parking reservations required

Parking

Business center

Fax and copy machine

Conference Hall

Business

Doctor

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Malacca International Airport

Fenix Inn

Malacca

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Sufficient quality for a two star hotel. 
During one night and the next morning, our hot water heater tripped and we didn't have hot water.
In the apartment rooms, towels, all in one shampoo / soap, 4 bottles of water / packets of kopi & tea, were provided. Loved the accessible location. Just that they only had stairs and no lifts. Staff were generally okay. Some even acknowledging guests. Btw, they don't allow parking already.

Good location two star hotel

I stayed here for one night - it is a budget hotel in a great location within walking distance to various places of interest. The rooms were clean and friendly staff. There
 was however no window in the room but the a/c was sufficient.

Budget Hotel

My likes:)
A budget hotel but staff handled check in promptly and were nice and friendly

Hotel's location along the main road and was a stone's throw to major shopping centre like mahkota parade was a big plus point

Good initiative to have free valet service

My dislikes:(
No lift so had to carry all my luggage and stuff up the stairs

Smell of air freshener was nice but too overwhelming

Our walls of our room's toilet shower area was not cleaned

My review

I promised to come back and stay here again, well I did. Again, congratulations to the team, fast check in and out, the jockey or valet parking is still great. I do recommend this hotel to everyone, but please be aware that there is no elevator in this hotel, so, for people with disability or old folks, will be slightly a challenge for them. Other than that, is great.

Im back again

Booked a superior double for three nights with an average daily rate of RM68/night. The room looked decent equiped with basic things like hot shower, air-conditioned, hangers, a dressing table, complimentary drinks and a LED TV. This room is with a window but not for standard rooms. Since this hotel does not yave a lift, I chose the first floor. Anyway, there are only two floors. Peaking is free but you need to pay a fee if you want designated lot. What I like so much about this hotel was because it's just walking distance shopping malls such as Dataran Pahlawan and Mahkota Parade. You even take a slow walk to Jonker Street about 1.5 KM away. For food, there are plenty around. Tired feet and aching body? Walk across the road and get yourselves re-energized with good massage. In fact, there are such centres around. Overall, it's was an enjoyable stay for simple guy like me who just needs a pleasant stay, with no frills and those luxuries. Will definitely come back again.

Enjoyable Stay

I booked 2 apartments recently on September 28th, checked in with a group of 8 people, including myself and checked out on Sept 29th. I forgotten to take my work rucksack back which had my laptop, cables, chargers etc in it and must have left it at the reception and drove back to Kuala Lumpur.. I actually had a panic attack when I realised my rucksack was not in the car when I reached home. I called Fenix Inn and Marzuki assisted me patiently and told me my rucksack was kept safely at the reception.Such a relieve to know that!! I would like to thank Marzuki for keeping my rucksack in a safe place and Ida for passing the rucksack to my friend when she went there to collect it. Thank you so very much once again! We love our apartments as well - F03 and F04! Clean sheets, bathrooms and comfortable beds! Will definitely stay here again.

HIGHLY RECOMMENDED! Will definitely stay here again!

Hotel location is quite good, not too far, still at walking distances from the town centre, and realy close to Mahkota Medical Centre as a good hotel for people wanting to do Medical Check Up at this hospital. A clean and modern room, quiet and OK. However, when visitors check in, the staff asking Deposit MYR 50 by making open charge on visitors credit cards, and promise to be refunded when visitor check out, that is fine. What had happened was the front staff said they have refunded me when I checked out, and she said the money now is the issue between me and the banks, however I never received my money yet since I left the hotel 18 days ago. So, the first issue, how do I know which one the dishonest party, the hotel, or the banks, since I have not received my money back. Secondly, instead charging using credit card, they can nicely ask guests to pay the deposit by cash (it is only MYR 50) as the other option, and pay back in cash when the guest check out. So, this is the "grey area" of not refunding the money that should be back to the owner, because of using complicated credit card rules, charge first, then refunded back through two banks involvements (Malaysia and NZ Bank), and incured two steps of exchange rates conversion, unacceptable practice, as you guests are not always Malaysian residents using solely MYR, unacceptable practice.

Should be a nice place to stay but tainted with unpaid refund deposit money story

Room 68 solid. Quiet clean big bathroom AC works. Drawback being no lifts in this hotel. Valet parking is cool. Staff friendly at front. Close to everything easy to find. 
Morning newspaper was a bonus.

Good enough

This budget hotel is divided into different block. On our check in day, we will directed to block D. Our room was at Level 3. No lift but still managable. Were given 2 access cards, 1 for the glass door to the staircase, 1 for the room. Very basic room, towels and soap were provided. Heater was working well and water pressure was great. Aircon took quite awhile to cool down the whole room and ours was a little noisy. Bed and pillows were comfortable for us. Location was great, walking distance to Jonker Street and nearby malls. Plenty of food options. Hatten Hotel just right beside so can easily catch the bus. The hotel definitely can benefit from better furnishing. Staff in general were friendly. Overall worth the price and stay. Will recommend to non fussy travelers who are not too particular on outlook of the room but need a place to rest well and freshen up. 

Small inn with friendly staff

small room with minimalist furnitures but very clean. bathroom is also very small but everything works perfect. the staffs was friendly too. lack of lifts can be problem for eldery people, but it's ok for me. best value for its price

Fenix Inn

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

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