Name: Hotel Zamburger Plaza Mahkota
Address: 2&4, Plaza Mahkota, Malacca, Malacca, Malacca, 75000, Malaysia
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

General

Family room

Hairdryer

Shower

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Safe-deposit box

Luggage storage

Services and amenities

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet

English

Chinese

Languages Spoken

Parking

Parking nearby

Doctor

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Malacca International Airport

Hotel Zamburger Plaza Mahkota

Malacca

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The story was started once I booked this hotel 1 month before together with my brother and during the booking was made, I did clicked will check in on 12 pm because of I got baby twins and 1 son 2 years and half. And what will happen when you at my side.

Second part, I came and ask the reception and what I found out is your reception was ate at behind and let the counter unintended. The most frustrated thing is she was not in break time, how i know? Because I ask her and she reply it she is not in the break time and then she speak to me very rude and tease me like im an id**t waiting at the reception area.

Third part, I waiting like an idi** at the car with my baby twins son and wife to wait check in on 2pm. It doesnt matter because I have to follow the procedure and try to understand the turn over system for c/out and c/in. But the thing is, while Im check in on time at 2pm, she was informed me with arrogantly the way she speak theres no parking for guest will reserved with damn fuc**** egos. I ddnt ask for parking free as a guest, I just ask whre should I drop my belongings and wait for the check in complete? You dont have to tease me and treat me like an idiot with your freaking reaction like you are working at 10 star hotel instead of no star hotel.

Last part, after done with check in and tired to find parking in the middle of melaka city for an hour, I just need some rest and wanted to watch to tv. And I was Oh my god, It was totally ruined my holiday and I was damnly regretted for choose this hotel as my holiday place to rest because the tv arent not functioning at all, when I on the tv, the tv totally not working and I did complaint to the girl at reception and I believed that she was working on evening shift because the girl at reception who check in me and my brother are totally dffrnt girl. She was replying me that all the tv in hotel not wrking because theres problem with the signal. I informed her that the reason I complaining because I dont want you to hold my deposit as the tv arent working while I check out later.

Please do something with this matter if you do care about your business, if not, you knw what will be happen in future comes.

The worst place to holiday and rest with rude reception

I will not recomended this hotel for the reason.
1) bad reception ,
2) no respect at all, am I come for free, me already booking 1 month ago but room still not ready ..
3) request bed queen size but double single bed them give ...

BED RECEPTION

The room was nice and cozy. From this hotel, it was really convenient to walk to the center cause it was only about 100 meter. There was the night market just located on tỷ hotels' street. If you walk a bit further, you'll see the China town with a lot of more choices of food. Personally, I like the little night market in front of the hotel. 

Good! 

Our room 302 is fully with smoke smell when opened the door,safety box, minibar, etc as mentioned at agoda app not have in our room, toilet very dirty! Room environment very bad! Room also very small,  door room very old

Room very worst

I like this place, affordable for a family suite, big, clean, basic and has carparks. There is no breakfast or other extra services, but that is to be expected of the price. I rate this above average and recommended it. Will come again. 

Hotel Zamburger Plaza Mahkota

Main amenities of the hotel

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Location

Description of the hotel

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