Name: Doris Hotel
Address: No.43 and 45, Jalan KSB 3, Taman Kota Syahbandar, Malacca, Malacca, Malacca, 75200, Malaysia
Rating: 5

Air conditioning

24-hour reception

Currency exchange

Smoke-free property

Security guard

Express check-in/check-out

Fire Extinguisher

General

Non-smoking rooms

Room service

Family room

Cable TV

Shower/Bathtub

Shower

Slippers

Toiletries

Rooms

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

English

Chinese

Languages Spoken

Parking nearby

Free Parking on Premises

Parking

Fax and copy machine

Business

Doctor

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Malacca International Airport

Doris Hotel

Malacca

Friendly and helpful staff. Small room but dirty toilet. Not suitable if want to stay more than 1 day. Need more improvement! The location is strategic. Near to the town. Only take few minutes to reach. Overall, okay but not so okay. :)

Okay but not so okay

Yes, I do agree with earlier posts that this hotel is quite hard to find. But actually if the hotel people just say "we're on the same side of the road as Swan Hotel" then everything will be clearer, as Swan Hotel is a prominent high rise building at a major traffic light junction.
The Doris Hotel is on the last two/three storey new shophouses at the far end. This is a new area and I believe this is land reclaimed from the sea.
Going to the city centre means turning right or going straight at the traffic light junction. Turning right is the coastal road, while going straight toward the Tengkara/Tan Cheng Lock traffic light junction. Turn right into Tan Cheng Lock and keep going will reach the old city of Melaka. If you walk, this may take half an hour, no fun if the weather is hot.
If you're driving, this place is ideal as it has big parking space in front of the hotel and very quiet at night, so I believe car thieves wouldn't want to risk being caught in such open sok pace as the hotel people and the security can easily see them from inside the lobby glass.
There is no lift, and the room is ok size, but very bare. Toilet/bathroom has working hot shower and flush. Clean towels and bedsheets.
If you're only bunking for a night and out whole day driving and sightseeing, and need a safe parking bay for your car, this hotel is ideal.
Malacca is a big city, we were glad we rent a car and drove from Kuala Lumpur. It's very easy on the toll highway but we got lost driving in Kuala Lumpur, should have rent the gps!

Ok for a night or two, safe parking for car is the only plus point

First of all, its REALLY, REALLY hard to find this hotel even when we are using GPS & google maps. My friend & myself arrived at Malacca around 5.30pm but it took us 1 & a half hours to get to the hotel. We were like driving up & down, up & down the bridge for a few times just to find the hotel. Its actually the same roll with the swan hotel but at the back facing the ocean.

The hotel was ok but during check in, we were not being informed that in the room there was no remote control for the tv & air-con. The hotel only give to us when we request it from them.

Since it was new, the lobby condition was pretty good and relatively clean. But, I don't think they clean very well or often. The sheets were clean, but in the toilet, when I walked in, the floor was pretty dusty. If they don't keep up maintenance it will likely degrade to a pretty dirty place. Inside my room, the drawer in the room was eventually broken as I pulled the drawer out, the handle was torn a part with its body.

Like a hidden hotel

Firstly, this hotel is hard to find!  The address correct, but it is in a new area which IS NOT on google maps. (or any other maps) Instead Google Maps shows the hotel close to Jonker Walk - which it is not. 

We had a Malay speaker with us and even calling the hotel, they could not explain how to get to the hotel.  Big extra points for them, however, as they sent a guy on a motorbike and we followed him to the hotel (at 1am!) 

The hotel is in a new strip mall located at 2.19229N 102.23806E (http://goo.gl/maps/vwUc8).  Look for the Swan Hotel – in the back of the same strip mall.

In March 2012 the hotel was six months old.  Since it was new, pretty good condition and relatively clean.  But, I don't think they clean very well or often.  The sheets were clean, but general dirt and dust everywhere else.  Cigarette butt floating in the toilet.  If they don't keep up maintenance it will likely degrade to a pretty dirty place.

The rooms shown on booking.com because the Queen bed rooms are exactly as they advertise – 12 sq. meters.  That's quite small but ok for a short stay.  Combined shower/toilet common in Malaysia so very wet in there after the first person showers.

The rooms have three big bright lights with individual switches.  Putting on even just one light is totally bright in the room.  Depending on your taste, this might be good or bad.  For us, it was much too bright for 1am.  No bedside or desk lamp – so it is super bright, or nothing.

Had breakfast at the back (front?) the building  at the Donald & Lilly Peranakan Restaurant.  The manager is super nice and super helpful.  Excellent food!

Value for Money; Poor Maintenance; Misleading Directions

We were on the social visit and our relative booked this hotel on behalf of us for two days thinking,  finding a veg food would not be a problem for us as they were living in nearby area. Hotel is new and behind the big building,very hard to found even by local Taxi Driver.Rooms were small and so so. Card swipe was not working on my HDFC card and I had to pay cash.Just OK for a day or two.

Doris Hotel

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