Name: Malacca Hotel Apartment
Address: Garden City Straits Condominium, Malacca, Malacca, Malacca, 75000, Malaysia
Rating: 7

Air conditioning

Elevator/lift

Smoking areas

Security guard

Express check-in/check-out

Garden

Terrace

General

Fridge

Family room

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Toiletries

Rooms

Iron and board

Laundry

Dry-cleaning

Iron

Services and amenities

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

English

Chinese

Languages Spoken

Offsite parking reservations required

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Children's playground

Children swimming pool

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Malacca International Airport

Malacca Hotel Apartment

Malacca

It is not a hotel. Just room for rent. Once you confirmed booking, you will not able to cancel. Cancel with full payment even it is weeks before booked date. Have to call the owner to come for the key. Cash. Not all room has balcony. Family single room expensive and small. Have water boiler, hair dryer and iron. No supply of coffee, tea. Bring your own.

Not Hotel. No free cancelation.

Like previous review said. Its not a hotel. Its an apartment. I booked a 3 bedroom apartment. Its stated that we have to pay with visa card. But when we get there, they asked us to pay cash. So bring some cash people. The apartment and the room are comfy and clean, we kinda love it. Theres iron, complimentary drinks, water heater & microwave. The wifi is not very strong. But overall we kinda satisfied with this apartment.

Its okay.

Let’s be clear here.  I’m not sure how TripAdvisor defines hotels, but to me, this is NOT a hotel.  This is an apartment for rent.  And a poorly equipped on at that.  We rated this "poor" because although there were things we liked about this place, it simply did not live up to its own description.

There is no reception, no restaurant, no signage, no one site staff.  So there was no service.

If you're catching a taxi, you'll need the address.  They won't have a clue based on the name.

When we got to the address, it was so unclear that we had to ring the number on the booking confirmation and then someone turned up and showed us the room and gave us the key.
The room was spacious, comfortable and clean.  The kitchen had lots of appliances, but not enough cups or glasses to match the rooms.  

We booked a 3 bedroom place for 5 guests. The room sleeps up to 6, but there were only 4 glasses and cups.  We had to take turns with our drinks!!!!

Also there was zero cleaning equipment.  No washing up liquid, clothes or tea towels.  Wouldn’t you expect this from a serviced apartment?

Also, a very odd feature was that the ensuite was entirely see-through.  In no universe is it OK for you to be visible when you're doing your business!  

The towels were thin and worn.  The curtains could barely keep the light out.

The beds were very comfy as was the lounge area.  They aircom was very efficient.  The bathroom and kitchen were really clean.

This spot is not close to town.  It is a 10 ringgit taxi ride, which is OK, I guess.  

There are shops and ATMs close by.

The pool looked pretty cool, but we did not have the chance to give it a try.

What we liked best about this place was that the room was pretty modern and comfortable.

What we did not like was this this is NOT a hotel, and that as an apartment, it was pretty poorly equipped.

Clean and comfortable, but NOT A HOTEL!

A few years back when I stayed here the place was clean and nice, unfortunately the place was not well maintained...we requested for 3 bedroom apartment and the first apartment they gave us which is so called at the new building across the old place...the grass were half my height...the corridor were so dirty, the elevator do not have any sensor at all and almost crush  us...the apartment was clean but too small for a 3 bedroom apartment...3 small rooms and only 1 bathroom...the apartment is fully aircond but we just can't stay in there as it looks like a pigeon hole for the 5 of us.  We requested for them to change us to one of the older apartment which is near the swimming pool...they obliged.  Unfortunately, while the place is better and bigger with 2 bathrooms, there is no aircond in the living room, there's a small old TV that didn't work, only the aricond in the master bed room is working while the airconds in the other 2 rooms didn't work.  SInce it was just a one nite stay and most of the time we will be out shopping and eating...we didn't request for a change... the swimming pool is well maintain..it's big and that's the only thing that save the day... but to come here again given all the choices of places to stay in Melaka with the same rate is a Big NO...

A place not well maintained

Rooms are neat and tidy. Whole apartment is very clean. Furnitures are nice too. Kids love the wide and nice swimming pool. Nearby to all amenities. Mahkota parade is just minutes away. Sungai Duyong Seafood,was awesome and just around 10 minutes driving. Expenditure worth every cents!

Malacca Hotel Apartment

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment