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JEN Penang Georgetown by Shangri-La

What else is nearby?
1.9 kmfrom the city center

from 8,885 ₽

  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La
  • JEN Penang Georgetown by Shangri-La

Excellent

20 reviews
8.0

Guests noted:

  • Value for money

    8

  • Location

    8

  • Cleanliness

    8

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool
  • What other amenities are available?

Location

  • Penang International Airport • 14.1 km
  • What else is nearby?

Available rooms

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Location

Magazine Rd, George Town, George Town

  • Airports
  • Penang International Airport • 14.1 km

Description of the hotel

Location

Want to take a rest and explore the city? Hotel «JEN Penang Georgetown by Shangri-La» is located in George Town. This hotel is located 2 km from the city center.

At the hotel

Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, you can park in a parking zone for free. Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna and a steam bath. Guests who love doing sports will be able to enjoy a fitness center and a gym.

You won’t be bored as at the hotel you will find a ping-pong area. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For business meetings, there is a business center. Children will be happy, there is a playroom for them.

The tour assistance desk of the hotel will help you book an excursion. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, car rental, a safe-deposit box and a concierge.

The staff of the hotel will be happy to talk to you in English and Japanese.

Room amenities

The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower, a TV, a bathrobe and slippers. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type G

240 V / 50 Hz

Number of rooms and floors

443 rooms • 17 floors

Services and amenities

General

  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Fire Extinguisher
  • Upper floors accessible by elevator
  • Reception desk

Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Interconnecting rooms available
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Bathrobe
  • Linens
  • Laptop safe
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Iron and board
  • Ironing

    charged separately

  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Shoe shine

    charged separately

  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron

Meals

  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Vending machine
  • Packed Lunches
  • Bottled water
  • Kettle

Internet

  • Free Wi-Fi
  • Internet

    charged separately

Transfer

  • Airport transportation

    charged separately

  • Car rental

    charged separately

  • Transfer services

Languages Spoken

  • English
  • Multi-language staff
  • Japanese
  • Chinese

Tourist services

  • Tour assistance

Recreation

  • Sun Deck
  • Ping-Pong

Parking

  • Parking
  • Free Parking on Premises

Pool and beach

  • Swimming pool
  • Outdoor pool
  • Pool facilities
  • Beach/pool towels

Business

  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Fitness facilities
  • Gym

Beauty and wellness

  • Massage

    charged separately

  • Steam room
  • Beauty services

    charged separately

  • Sauna
  • First Aid Kit

Kids

  • Playroom
  • Babysitting and childcare
  • Children swimming pool
  • Family/Kid Friendly

Pets

  • Pets Not Allowed

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • -
    200 MYR per room per night
Meals for children
  • Breakfast
    35 MYR per guest (a child from 0 to 0 years)
Parking
  • off-site
    72 MYR per each vehicle per night

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • -
    200 MYR per room per night
Meals for children
  • Breakfast
    35 MYR per guest (a child from 0 to 0 years)
Parking
  • off-site
    72 MYR per each vehicle per night

Additional information

Information about the type of meals included in the price is indicated in the rate details. Meals may be limited during Ramadan.
Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

Payment

In the hotel
  • In cash in the currency of the hotel — MYR
  • By card
    card-logocard-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more
8.0

Excellent

Based on 2710 reviews from guests around the world

  • Cleanliness

    8

  • Hygiene products

  • Location

    8

  • Meals

  • Value for money

    8

  • Room

    8

  • Service

    8

  • Wi-Fi quality

Reviews
JEN Penang Georgetown by Shangri-La
  • Robert J

    March 2024

    TripAdvisor
    Robert J
    March 2024

    Great business trip

    Room and staff were friendly and helpful

    Note that Mr Jauagir who cleans my room daily is an excellent human. He is caring and thoughtful about ensuring the room is perfect. I am truly thankful to have met him.

    The restaurant breakfast staff was so kind and very helpful. The food was delicious and

  • fewGoodman

    couple

    March 2024

    TripAdvisor
    fewGoodman
    March 2024

    Reasonable rate and comfortable stay

    First the location is good, almost walking distance (15 mins walk) to the famous hawker street food locations.

    The front desk is responsive, our room bath room pipe was leaking and just informed and got it repaired.

    All staff are friendly and helpful.

    Room size is good, and provide all necessity ite

  • WLim85

    March 2024

    TripAdvisor
    WLim85
    March 2024

    Prime location with good attractions and friendly hotel staff

    Travelled with my family to Penang in March 2024 and had a wonderful experience with the hotel. As we booked for suite, got checked in at the lounge and William, the lounge staff was very courteous and friendly. Asked him several questions and he was very patient. He also provide good information o

  • Geetha027

    March 2024

    TripAdvisor
    Geetha027
    March 2024

    Excellent Stay

    We were there for a soccer tournament representing Singapore. Our full squad checked into the hotel. Room was spacious and clean. Toilet was cosy and clean. Bed and pillows were very comfy. Breakfast had wide range and big portion of cooked food like omeletes served. All staff were very friendly and

  • Anne Z

    March 2024

    TripAdvisor
    Anne Z
    March 2024

    Enjoyable Experience

    Great room, good size, bed and bathroom were good. Breakfast downstairs was excellent, good variety. We purchase club lounge deal, soft drinks, coffee and tea throughout the day, plate of sandwiches available for light snack around lunchtime. Didn't have breakfast in the club lounge however our f

  • maymoi10

    September 2023

    TripAdvisor
    maymoi10
    September 2023

    Good location ,friendly staff ,clean and comfortable room

    good location and friendly staff

    Review of JEN Penang Georgetown by Shangri-La

    Pending review

    The mattress and pillows were very comfortable. First of all, I would like to thank the two employees of JEN HOTEL GEORGETOWN. The first is the Manager ,because we were disturbed by the noise upstairs, she

  • Kelly T

    August 2023

    TripAdvisor
    Kelly T
    August 2023

    Excellent service and convenient location

    We really enjoyed our 3 night stay at The Jen in Georgetown. Every staff member we met was very pleasant and went out of their way to make us feel comfortable. We stayed on L16 floor and enjoyed the Club access, especially in the morning for a quiet breakfast option looking over Georgetown. The be

  • TravelCharger

    couple

    March 2023

    TripAdvisor
    TravelCharger
    March 2023

    Great experience without regrets!

    Excellent stay at Jen Penang! Centrally located in Georgetown, walking distance to a lot of nice eateries and cafes! Room is clean and well maintained. Nice view of the surrounding including a glimpse of the sea further out. Concierge is friendly and helpful! Breakfast starts on time from 6:30am and

  • Yormadog

    March 2023

    TripAdvisor
    Yormadog
    March 2023

    EXCELLENT VALUE, GREAT ROOM

    EXCELLENT HOTEL AND PRICE! TREMENDOUS VALUE....seems like a 5 star hotel but I believe it is a 4 star? GREAT ROOMS! Note, one side of the hotel has terrible views of the backs of other buildings...get a room facing the FRONT of the hotel. Also the food, while presented nicely is really not that

  • TravellingJerz

    company

    January 2023

    TripAdvisor
    TravellingJerz
    January 2023

    Chic and modern

    Hotel is modern and chic. Functional rooms and some toilets comes with a bathtub. Perhaps surprisingly, we had two rooms but it was the one with the twin beds that came with a bathtub, while my friends (a couple) that had book a king room had to content with the shower! Regardless, this was a top no