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March 2024
Great business trip
Room and staff were friendly and helpful
Note that Mr Jauagir who cleans my room daily is an excellent human. He is caring and thoughtful about ensuring the room is perfect. I am truly thankful to have met him.
The restaurant breakfast staff was so kind and very helpful. The food was delicious and
couple
March 2024
Reasonable rate and comfortable stay
First the location is good, almost walking distance (15 mins walk) to the famous hawker street food locations.
The front desk is responsive, our room bath room pipe was leaking and just informed and got it repaired.
All staff are friendly and helpful.
Room size is good, and provide all necessity ite
March 2024
Prime location with good attractions and friendly hotel staff
Travelled with my family to Penang in March 2024 and had a wonderful experience with the hotel. As we booked for suite, got checked in at the lounge and William, the lounge staff was very courteous and friendly. Asked him several questions and he was very patient. He also provide good information o
March 2024
Excellent Stay
We were there for a soccer tournament representing Singapore. Our full squad checked into the hotel. Room was spacious and clean. Toilet was cosy and clean. Bed and pillows were very comfy. Breakfast had wide range and big portion of cooked food like omeletes served. All staff were very friendly and
March 2024
Enjoyable Experience
Great room, good size, bed and bathroom were good. Breakfast downstairs was excellent, good variety. We purchase club lounge deal, soft drinks, coffee and tea throughout the day, plate of sandwiches available for light snack around lunchtime. Didn't have breakfast in the club lounge however our f
September 2023
Good location ,friendly staff ,clean and comfortable room
good location and friendly staff
Review of JEN Penang Georgetown by Shangri-La
Pending review
The mattress and pillows were very comfortable. First of all, I would like to thank the two employees of JEN HOTEL GEORGETOWN. The first is the Manager ,because we were disturbed by the noise upstairs, she
August 2023
Excellent service and convenient location
We really enjoyed our 3 night stay at The Jen in Georgetown. Every staff member we met was very pleasant and went out of their way to make us feel comfortable. We stayed on L16 floor and enjoyed the Club access, especially in the morning for a quiet breakfast option looking over Georgetown. The be
couple
March 2023
Great experience without regrets!
Excellent stay at Jen Penang! Centrally located in Georgetown, walking distance to a lot of nice eateries and cafes! Room is clean and well maintained. Nice view of the surrounding including a glimpse of the sea further out. Concierge is friendly and helpful! Breakfast starts on time from 6:30am and
March 2023
EXCELLENT VALUE, GREAT ROOM
EXCELLENT HOTEL AND PRICE! TREMENDOUS VALUE....seems like a 5 star hotel but I believe it is a 4 star? GREAT ROOMS! Note, one side of the hotel has terrible views of the backs of other buildings...get a room facing the FRONT of the hotel. Also the food, while presented nicely is really not that
company
January 2023
Chic and modern
Hotel is modern and chic. Functional rooms and some toilets comes with a bathtub. Perhaps surprisingly, we had two rooms but it was the one with the twin beds that came with a bathtub, while my friends (a couple) that had book a king room had to content with the shower! Regardless, this was a top no
JEN Penang Georgetown by Shangri-La 4* in George Town 20 reviews of the hotel, room photos and prices – book JEN Penang Georgetown by Shangri-La online