Name: Perhentian Tivoli Inn
Address: Long Beach, Pulau Perhentian Kecil, Pulau Perhentian Kecil, Pulau Perhentian Kecil, 22300, Malaysia
Rating: 5

Smoking areas

Currency exchange

Smoke-free property

Garden

Reception desk

General

Family room

Rooms

Safe-deposit box

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Wi-Fi in the hotel

Internet

English

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Pets Not Allowed

Pets

Location

At the cottage

Sultan Ismail Petra Airport

Perhentian Tivoli Inn

Pulau Perhentian Kecil

child-bed

child-bed-fee

external-private-bathroom

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bay-view

bosphorus-view

canal-view

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courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

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water-view

with-view

annex

basement

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed in Tivoli Inn for 4 days. I must admit that I was a bit worried after reading some of the reviews. After staying there I can't believe that people have complained. The room was clean and the staff were helpful despite some communication problem. Great location, two minutes walk to Long Beach and five minutes walk to Coral Bay. Close to shops, lots of restaurants and bars. But far enough from the crazy late night beach partying yet close enough to get there if you want to!

Good Location!

After reading many Tivoli reviews here, we were worried about the state of the budget room here. To be honest, it was relatively clean considering this as an island. This place has been recently renovated and looks new. Our budget room was about few minutes walk from the beach. The room and the bathroom was clean. Objectively it was value for money for the price we paid.

Budget Room in The Top Best Island of the World

The room is clean & although it's only a non-airconditioned (fan only) room it's cosy enough. The bathroom is also clean and the staff quickly came to help repair the broken tap. The only drawback is it's a bit far from Long Beach that requires you a 5-Min walk.

Good room

Not recommend for families travel. Bath Tower provided very old (lucky I bring from home). Big lizard enter from broken mosquito net (after complaints no action taken). Location also not very good. Only if u decide to climb the high hill every time you want to see the beach. Also no make up room for 4days and 3night stay. Dustbin outside of the room also not clean. You still can see the rubbish from the first day you arrive till departure day. Corridor very smelly. Not recommend at all

Bad experience

I am a well travelled man,having travelled through various destinations in Europe and Asia. I had to unfortunately book Tivoli inn in August, as all the other hotels in the island were already booked during the time of my visit.

Me, along with my family, arrived at the hotel before check in time and wanted to use the common washroom adjacent to the reception area. But the guys at the reception told me that someone's at the washroom. So I waited outside the washroom for quite some time with my wife, only to find out that the reception guys had a key to it all along, which is given only to selective people presumably Europeans (white). I also confirmed this fact later by speaking to a staff member,a good man, whose name I am not sharing here for obvious reasons. I mean no disrespect to anyone, but I found this very offensive. 

Also, there was an altercation between the staff and a family member during our visit, whereby one of the staff not only intimidated him, but threatened him to such a level that we were scared for our safety in the island. To be specific, he said something like, "it only takes us a second to make people disappear off this island". We have travelled to many hotels & resorts in the past, but never had this kind of experience.

As for the quality of accommodation of this hotel, I would rate it a 1 out of 5. The room we were given lacked cleanliness, and the toilet smelt bad, had stains all over, and faulty faucets.

If I had known better, I would change my travel dates and book some other hotel rather than staying here. Never going back to tivoli inn again.

Not a place for a brown man to go to

I was checked in with my friends in this hotel, the 1st day we open the door, glass at the window break and the make up table move and so messy. We call the cleaner to clean and change the window glass. The day 2 we start our activities, Island hoping. That night I cannot sleep, I wake up 3.30 am went to toilet. N sleep, after that I wake up 5.30 am to see why my curtain move, I trying to close suddenly water bottle fall, n my friend wake up and look up she cannot see very well, she think is lizard. Once, we switch on the light is SNAKE. We run, and left the room. 

Snake sleep with us in the room 

I have been a victim of a robbery in this hotel. I have booked a 2 nights in Tropicana/Tivoli Inn located in Kuala Besut Perhentian Kecil, Malaysia. At first the receptionist was very rude and disrespectful to us when we approached to check in, later that day when we finish our activities in the evening, we found out that our belongs were stolen from the room. In the following morning we went to the reception reporting what happened to us, the receptionist didn’t even bother to guide or help us do something and he was very rude and disrespectful to us in a horrible way screaming and shouting on us.

Robbery

I booked two private rooms for 3 nights and specified that we want one large bed in each room, I also specified the arrival time. When we arrived it seemed like the receptionist wasn't even aware of the booking. He offered us two triple rooms and was surprised that I didn't want the rooms. And from that moment on the "mocking" started. No matter what I have said and in what tone, the receptionist would mock my words and laugh at me, repeating my words to his friends. 
In the end we got one very smelly room(and it seems like everyone has the same complaint here) and when I asked the stuff to get a different room, because my room smelled like mold, they just laughed at me and said that "noone else complain about smell, there is no smell".
Every time I asked the stuff for something they were very rude and disrespectful. There was only one guy working there who was very nice, but his presence didn't change the fact that the rooms aren't maintained at all, smell like mold, the water in the shower is cold and more than anything people who work there talk to you in a super disrespectful manner. 
Don't stay in that place unless you have nowhere else to go. And even still, consider sleeping on the beach rather than dealing with the people in Tivoli/Tropicana Inn. 

Not worth the money. 

The hotel is basic. Room is not dirty but not hygienic as well. First time coming to the hotel will be the biggest challenge. because for a strange reason they use do not use the name tivolli inn rather its "Tropicana Inn".
 quite confusing! Even though these are some tiny flaws the most shoking and alarming fact is their staffs! That's the first time I was worried about my security in malaysia with a serious concern of being a victim of racism and hate!
 
 I was a long walk and a hike from the jetty to the hotel. Going in there in my shock and tiredness I was met with person in reception who was from pakistan. Rude as he is with no english he was asking about my nationality. No check in no welcome no request to wait. Acting like a investigation police he started asking all kinds of irritating question.
 For ur information I am a half malaysian muslim and was travelling with my female friend. After knowing that the guy literally abused me in a racist chant in the desk! I told him it was none of his business and ask him to give me my key. Instead he answered with another conservative religious abuse about my nationality and my race. I received a horrible treatment and rude shouting behaviour in my own country from those guyz from that point onwards!
 starting from the reception untill the housekeeper everyone is from pakistan and there is no sign of local hospitality or taste. u will be feeling like ur in a radical violent observation of what ur doing with ur family and friends and receive negative feedback time to time! I had the worst experience of my life this time and thought to call the police when I found out one of the housekeepers is peeping through the window to see us in early morning. My God! I checked out immidietly after that.
 
 In a nutshell not what u pay for. Serious level of extremism among the staffs. illigal employment of foreign worker in a local hotel. not sure about the hotel name and owner. 
 
 if ur travelling to see malaysia, I suggest to try where you find the local malaysian taste rather than lunatics.

Worst nightmare it was! Crawling with Racist foreigner staffs!!! Calls for serious security concern!

Perhentian Tivoli Inn

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