Name: Sutera Sanctuary Lodges at Kinabalu Park
Address: Kinabalu National Park, Mt. Kinabalu, Ranau, Ranau, Ranau, 88100, Malaysia
Rating: 8

Shopping on site

24-hour reception

Smoking areas

Smoke-free property

Security guard

Gift shop

Garden

Terrace

No elevators

General

Room service

Family room

Indoor Fireplace

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Concierge services

Luggage storage

Services and amenities

Breakfast

Restaurant

Snack bar

Breakfast/lunch to go

Meals

Airport transportation

Taxi booking

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Hiking

Recreation

Free parking

Parking

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Kota Kinabalu International Airport

Sutera Sanctuary Lodges at Kinabalu Park

Ranau

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Nestled within the Kinabalu Park, this establishment is a gem. 

The room was clean, nicely furnished and spacious; although the furnitures are slightly dated. Water pressure is a bit low but this is expected knowing its location. 

Breakfast spread was again reasonable. Staffs were professional and courteous.

Highly recommended.

Nature’s paradise

We cannot possibly recommend this wonderful place warmly enough. We had the misfortune to get lost in the national park on a walk that was not as well marked as we expected. After trying to ring the national park office 8 times without success, we rang the lodge who assisted us. As darkness fell and we were unable to get back onthe path, the lodge contacted rangers who implemented a search and rescue operation. The hotel manager Sue was waiting to greet us when we finally reached the van after midnight, and she personally took us to our room. She had also arranged food as the restaurant was long since closed. A special thank you to Ryan for his kindness and help.
The lodge, setting and food are amazing but the amazing staff are the real highlight.

Incredible kindness and caring

We stay in the Nepenthes suite for 3 nights. It is a wonderful experience to stay there. The hospitality of the staff is of world-class standard. The food at the Liwagu restaurant is good and value for money. The room is clean and spacious. The air is cold and flesh. The only setback is the internet signal is usually weak during the afternoon and at night. The sound insulation between suites is not as good because the suite is wooden. A heater is provided as the night can be cold. As the lodges are within Kinabalu Park, you have to pay an entrance fee. Take note the entrance fee is valid for other attractions under the Kinabalu Park authority in the region. Within the park, there are quite a few hiking trails that you can choose from. I felt this is the best accommodation in Kudansang.

Sutera Sanctuary Lodges @ Kinabalu Park

Worth all the experiences here!! Affordable food and staff were being very2 friendly! Thank you so much to the staff especially Sue, Ninie, Febby and Casandra 😍🫰🏻 and the room were super clean, we really enjoyed our stay here ❤️

Exceptional

I stayed with my family of 5 with 3 kiddos in 2 unit of Hill Lodge for 3 days and 2 nights. Initially i am afraid that the park will be boring with just forest because i never really stayed inside a forest before. But staying in Sutera Sanctuary Kinabalu Park really gave me a whole new dimension about being embraced by forest. Hill Lodge i believed situated very close to the foothill of Mount Kinabalu so i estimated the level more than 1500m above sea level. With that high location, staying in Hill Lodge is much loved by me and my family who are preferred cold environment especially at night ( we equipped ourselves with adequate sweaters and socks). At 6am, i can easily view the peak of Akinabalu from my balcony which is so beautiful. 

Hill Lodge is an affordable place to stay with ample spaces, comfortable bed, thick and clean duvet, functioning water heater, balcony with great view of Mount Kinabalu and i can enjoy the sound of rustling leaves and flowing stream near the unit.

The breakfast at Liwagu Restaurant were great as we're not picky. We love the ambience of the restaurant especially the fireplace. The restaurant is just walking distance from Hill Lodge.

There are many hiking trails near Hill Lodge but we opted just to cover the Botanical Garden as i am not confident to introduce hiking to my 16 months old baby.

I will definitely stay in Hill Lodge Sutera Sanctuary Lodge Kinabalu Park again in the future.

Beautiful place and great amenities in Hill Lodge Sutera Sanctuary Lodge Kinabalu Park

We stayed in summit lodge. A beautiful cozy cottage with excellent views of the mountain. The place was clean and very comfortable. Hot water was good and the amenities were all sufficient. We loved the surroundings and space. Absolutely loved our trip. Good place to rest, relax and enjoy the nature.

Beautiful place

It's our first time visiting the Kinabalu Park. Decided to stay here though it is a bit pricey because we were unsure of the places. We stayed at the Garden Lodge and the Peak Lodge. 

On arrival, the check-in process was not very clear. After paying the entrance fee into the park, naturally we would go to the reception area just beside the entrance. After spending about 30 minutes queuing up to reach the reception counter (there were many people there and only 2 or 3 staffs trying to handle the crowd), then we were told that we have to go to the reception at the restaurant area for checking in as hotel guests. That was not a good experience to start with after a long & tiring journey to reach that place.

Anyway, we finally got the right location for checking in, and the process after that was smooth and the staffs were helpful. The lodges were old but have their rustic attraction. Generally, they were well maintained, which is not easy at such environment. The whole place was very scenic and quiet, and one can feel the serenity right in the midst of beautiful nature, hearing only the noise of jungle birds and insects.

There was no view of Mt Kinabalu on our arrival in the afternoon till the evening. It was completely enshrouded in the clouds. The next morning at sunrise, there came the exciting moment and the awe that one feels facing the magnificent picture-perfect Mt Kinabalu peaks appearing high into the sky right in front of our lodge windows. The varying colours of the sky on sunrise coupled with the ever-changing cottony clouds gave one a magical feel of the great creation of the Almighty.

In the lodge at the cool night, the lighted fireplace with the burning firewood gave a sense that one was not in the tropics, but at some temperate climate country. It was awesome. Some mattresses were not in good shape and sinking or tilting to one side. I would suggest that the hotel management takes up the effort to upgrade the mattresses.

The breakfast was simple but adequate. We enjoyed it. Overall, it was a good holiday for us. Just wish that the price was a little less and that will make it more affordable. I would highly recommend this place to anyone if cost is not an issue.

Perfect Location with Mt Kinabalu view

This is our first trip to Sabah for holiday! After searching for suitable hotels in Kundasang area, we decided to stay here because of the room and facilities. 

We stayed in Nepenthes Suite with additional (1) bed. Room comes with breakfast. Room was cozy and clean. Our small balcony have a beautiful view of Mount Kinabalu. 

The only setback was, no mineral water were given but a water filter was placed in the room. Even though water was filtered but it’s not 100% clear and clean, still have a slight tinge of brown color 

But overall, we had great and awesome experience here in Sutera Sanctuary! Will definitely stay here again!  Credit goes to Edora, Neo, Eden, and all staff at Liwagu Restaurant,  house keeping team, gardeners and everyone there in SS!

Nice Little Place To Stay!

Very convenient location if climbing mount K. Restaurant was very good, decent range of food/wines etc. Rooms (we stayed at Nepenthes Suite) was clean and spacious with a lovely clean double bed.  One downside was the wifi ...very poor (aka non-existent!).

Great Location on edge of Mount Kinabalu Park

We had a 2D1N stay in Napethens suite , the suite was clean. Comfortable. Had bon fire inside the room at night. Surrounded by greens and oxygen. Good breakfast and dinner in Liwagu restaurant Will recommend

Sutera Sanctuary Lodges at Kinabalu Park

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