Name: Paganakan Dii Tropical Retreat
Address: Mile 14, Jalan Labuk, Sandakan, Sandakan, Sandakan, 90000, Malaysia
Rating: 9

Air conditioning

Ticket assistance

Garden

Terrace

Reception desk

General

Family room

Rooms

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Diet menu (on request)

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Car rental

Transfer services

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Fishing

Barbeque

Recreation

Parking

Event facilities

Meeting and presentation facilities

Conference Hall

Business

Darts

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the cottage

Sandakan Airport

Paganakan Dii Tropical Retreat

Sandakan

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Such a beautiful place to stay nestled in the trees up on a ridge overlooking a valley. Our cabin was perfect, very comfortable and clean with a view into the jungle and open shower, hot water and fan. The reception and dining area and the staff are welcoming and the meals very good. Thanks so much.

Perfect

Very relaxed place in the middle of nature. Outdoor shower and toilet with jungle view. Food was good and reasonably priced. The retreat offers free shuttle to center and can also organize tours (eg night walk in RDC). Friendly staff and positive vibe.

Relaxed retreat in the middle of the jungle.

Friendly staff, fair food prices and many monkeys in the area. Would be nice if you could pay with card. You can only pay cash. 
Good menu with a vegetarian menu aswell. 

Sheila, one of the hosts spoke good english and was always very helpfull and happy.

Good stay

We stayed as a family with kids and grandma. Fantastic place with great dschungle view and nice nature "sound". Extremly friendly staff. Great Nasi Lemak in a cozy open air restaurant. The rooms are spacious with nice open air bath and comfortable beds. Aircon is well working and silent. Highly recommended.

Paradise

Lovely staff; amazing lodge and beautiful place to visit. They offer amazing excursions. Breakfast is simple and great. If you are to stay here, make sure to explore the local surroundings and tip the wonderful staff. Thank you so much. I will be back!

Amazing, Beautiful Stay

Amazing place nestled inside the forest. Comfortable beds and clean surroundings with super amazing staffs. Good food served in the in-house restaurant. Reasonably priced. The free shuttle to the Orang Utan Sanctuary is a plus. Connectivity from the main reception to the dorms/chalets when it rains could be a bit of a hassle.

Sabah trip

We just left this place and it has been a wonderful stay!

Staff accompanied us from the lobby to our room (second furthest one and it's a few minutes walking) to show us how things worked. Only the remote of the AC was missing, but they told us they were looking for it :) It still worked, but you just couldn't regulate the temperature. It sat at 22 degrees (perfect!)

The place offers 3 free shuttles a day to the urang utang center, sunbear center and Rainforest Discovery Center at 9am/2pm/6pm.

They offer a pretty wide variety of food on their menu which you can also pre-order when you want to eat straight away after for example going on the RDC night walk or when you wake up at a specific time in the morning. Breakfast wasn't really all that special, but still you left not hungry and that is the most important.

The view from our room and from the lobby is spectacular beyond words! We snapped some amazing pictures just from our balcony alone!

Side note: the toilet seat really could use a modern upgrade. The plastic is falling apart... 

Side note 2: don't leave any food, even sealed (!), in your room because it WILL get eaten at night by small critters sneaking in your room! Although staff warned this might happen :D

Side note 3: cash only!


Great stay + some general info if you want to visit

This place is just amazing. The accommodation is clean, cozy with everything you need and in a nice calm area. But what really made our stay here unforgettable is the amazing stuff. They helped us with any situation and had always good advise for our plans in the area. Recommended to stay here 100% we would stay there anytime again.

Incredible accommodation

We really liked this place!
The views from the dining area and rooms are amazing. 

The room was clean and had everything we needed upon arrival. We really enjoyed the outside shower and the mosquito net by the bed was an added value. 

The staff were very nice and helped us when needed. Even when they didn’t understand much english they tried their best to help us as much as possible.

The food was tasty and they had some nice vegetarian options as well. The food always arrived quickly and you can also choose to pre order your food so you’re sure you’ll have it in time when you have somewhere to go. 

The resort is close to the orang utan and sun bear rehabilitation center and the rainforest discovery center. They offer multiple free shuttles a day which is very nice. They also offer transport to the RDC night walk (would recommend!!) 
And it’s also possible to get some private transport to the bus terminal (for example) 

We were happily surprised by seeing some wildlife in the resort! There are a lot of squirrels, snakes and special birds. So make sure to keep an eye out if you want to spot some wildlife while relaxing. 

Lovely stay with amazing views 

The only nice part was staying in the fringes of the forest. Other parts of our one night stay were lacking somewhat…

The parts which weren’t great:
1. They did not send us our towels. We had checked in to our hut right at the end and they informed that they would send the towels ‘shortly’. The towels never came. We had go to reception twice and they kept saying they they had sent the towels. We waited like > 2 hours and it was not a pleasant walk back and forth to reception. We only got our towels after we insisted on waiting at reception.
2. They make us take off our shoes at reception. This was ok but the single unisex toilet upstairs was absolutely filthy with urine/water on the floor and toilet paper all over the floor. And we had to enter barefoot if we wanted to use this toilet.
3. The one and only restaurant at reception serves food really slow. Be prepared to wait > 1 hour for food. Or… when we ordered, the lady will inform that everything is not available except for fried rice and fried mee. Waited > 1 hour for these too. Worse: other people could order whatever they wanted and their orders arrived much faster.
4. They only accept cash. So strange and so unfriendly.
5. They either have no beer or warm beer.


Paganakan Dii Tropical Retreat

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