Name: Heritage Hotel
Address: TB 210-312 Jalan Bunga, Tawau, Tawau, Tawau, 91000, Malaysia
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Currency exchange

Smoke-free property

Security guard

Newspapers

Ticket assistance

Express check-in/check-out

General

Non-smoking rooms

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Telephone

Iron

Services and amenities

Coffee/tea for guests

Restaurant

Kitchen

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Car rental

Taxi booking

Transfer

English

Chinese

Languages Spoken

Tour assistance

Tourist services

Spa tub

Pool and beach

Business center

Event facilities

Fax and copy machine

Business

Doctor

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Tawau Airport

Heritage Hotel

Tawau

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Booked 2 rooms which were dirty: dirty sheets, dirty towels and dirty cups. Toilet broken in one room, cigarette smell in the other. Asked for new rooms and received a room with a shower that doesnt drain, dirty sheets and dirty towels again. Complained a total of 5 times never going back and don’t suggest to anyone. Horrible experience.

Terrible do not stay, anywhere else is better.

Average point- The room is ok but old. The 2 single beds are comfortable but with no window. The location is at the town area and closed to most banking areas. No problem getting Grab at this location.
Weak point - The water pressure is weak when showering.

Business travelers

Very spacious, comfortable room with good airco, wifi within the room, TV, fridge, enjoyable clean sheets. 
Windows cannot open, shower not warm, sink drain almost blocked, faucet faulty, safety box battery empty and not replaced.
Better maintenance will result in better rating !
Opposite the hotel we enjoyed private breakfast and lunch at A-ONE CORNER: nasi Kuning, breakfast set, chicken rice, soto ayam etc. Very friendly owner.
Kam Ling Fresh Sea Food is NOT a nearby located Sabindo Food Stall anymore, but by Grab it takes 10 minutes to Kubota Square. Shrimps and simple red snapper delicious; the rest of the menu quite expensive. Impressive basins with live fish.
NO curry restaurant in the Jalan Bunga of the hotel, but Yassin Curry House a few minutes walk tot the South: wih perfect Roti and Squid.
We had a relaxed walk in the early morning to the big Masjid Alkhautar in the East, then along the seaside (Jalan Persisiran) ,covered by some trees, to the west side to visit near the Port the lively Sea Food Market (not the seafood stalls) and the Pasar Tanjung Kling (high building with UTC characters on top), passed the busstation and entered the Serway Mall (an old fashioned supermarket) for a cooling down.

Could be excellent

This is my third time staying in this hotel. It is old, but clean. Most of the hotels here are old, but this one is quite clean. And it is located at the centre if the town, there are many food stores, convenient shops, pharmacies nearby. Price is very reasonable too.

Clean cozy hotel right in town

Situated at the centre of attractions. Few hotels, cafe, shops around. All just in walk distance.
Appropriate price for the hotel room. Comfortable with complete set up in the room.
Hotel n room quite old in condition, but as I say, it is appropriate with the price, and the most important, the room is comfortable 

Strategic place, appropriate price

This hotel has the potential to be amazing, the grounds, pool and lobby are beautiful. But the rooms, dining room are very tired. I feel a few upgrades would freshen the rooms up. Fresh coat of paint always helps. The air fresher or odor in the bathroom was almost unbearable. Towels and bedding very worn. The pool was the best feature.  It was large and very clean. There was a poolside bar but no one attending it. Had breakfast there which was average, the buffet items were not kept warm. Not sure why they did not have burners underneath to keep warm. The service in the dining room was good. Then check in was rather confusing and gave us the wrong wifi password-  no big deal really. I really think if the hotel spent a little money on upkeep this would be the place to stay

Hotel that needs some upgrades

PROS: The size of the rooms and their amenities, for the price, were amazing. The presentation of the hotel was beautiful and very welcoming. It was located in an great area, surrounded by eateries. Really suited us for what we were after.

CONS: The hotel was rather difficult to find, despite using Google maps. The front facade was being renovated and we were greeted out the front by an enormous rat, which you can understand was a little offputting (Thankfully the inside of the hotel well and truly made up for it). The staff claimed to speak English, but it was very basic.

The pros outweighed the cons

We stayed a night at this hotel. 10mins walk to the south where the market and street food is. Room is relatively clean and shower was pretty strong, a little too strong for the drainage though which made it a wee bit disgusting. Shower stall was barely large enough and had only a small soap dish for our toiletries. Towels were decent enough and the provided toiletries all only one set of comb, cotton buds, toothpaste and toothbrush, expecting guests to share?
We were in a non smoking room but the toilet had the stink of cigarette smoke. 
The bed was relatively clean and clean he air conditioning strong and cold although with a slight smell. Room only had 2 power outlets, one beside the bed and the other at the dresser.  Both 3pin standard UK plugs.
Power tripped 3 times during our one night stay although restored within seconds. Probably from the renovation works which they had signs up advising guests.
There’s a convenience store a few steps away for the midnight snacks and drinks as the in-room fridge is only that. No mini-bar. Our mini fridge is great for making everything into ice cream though. Coke, Milo all turned into ice within an hour.
The provided breakfast is at Wangi Chicken Rice restaurant opposite to the hotel entrance. Skip it though. Coffee and tea both tasted like bad dish water, the breakfast was cold and horrid. You can make your own toasts though which is as good as you make toasts yourself but the butter and jam/jelly was quite terrible too.
There are slightly better restaurants nearby. Maju Bistro to the west and Nafeesa Beriyani to the south both within 5mins walk and both serving Indian food. Nafeesa had the nicest beriyani with the fluffiest rice and service was great too. Slightly more expensive compared to Maju. Would recommend you take the 10 mins walk south right opposite the seafront for street food stalls which was cheap and good. 


Heritage Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment