Name: Dhaan Retreat
Address: Halaveli Magu, Male, Male, Male, 20057, Maldives
Rating: 4

24-hour reception

Smoking areas

Ticket assistance

No elevators

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Free parking

Parking

Pets Not Allowed

Pets

Location

At the guest house

Male International Airport

Dhaan Retreat

Male

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked two rooms in this hotel via Agoda one month before our arrival in Maldives. Everything was fully paid via credit card one week before our arrival. When we arrived at the street where the hotel was supposedly located, our driver (who was a local) had trouble finding it. When he finally found it, he told us there was no one there and that he would call the phone number posted on the door. So after waiting several minutes someone came. Outside the hotel there was a pile of stinky trash. The hotel did not have a lobby so while the staff were supposedly processing our booking, we were waiting outside on the street with all our luggages on the street. After 15
minutes of waiting I asked what the problem was and they told us they were fully booked and that they would transfer us to a nearby hotel (allegedly with the same owner as Dhaan Retreat). Imagine that, we were fully paid and yet when we arrive there they did not have room for us. Very unprofessional. They transferred us to Summer Reef Lodge across the street. Do not book Dhaan Retreat and Summer Reef Lodge if you want to enjoy your vacation. They have the worst service.

Summer Reef Lodge is another horror story. They were very careless with our luggage. Most of the staff know very little English so communication is a challenge. The only staff who was somehow fluent in English was not very accommodating and was rude to us. The airconditioning in the rooms were not working properly. We asked them to transfer us to a different room but they all had poor airconditioning. The room was not cleaned well. The phones were not working. The rooms were not well lighted as well. The bathroom smelled so bad that despite their efforts of trying to mask the smell with air freshener spray it persisted. The towels were dirty and still had hair of the person who previously used it. I was so grossed out that I wanted to throw it outside the window. Wifi was not working on the second floor and when we complained about it the staff just shrugged. The linen was questionable. It looked barely washed. I have stayed in budget hotel rooms before so I know how to set my expectations properly. However this hotel room (Summer Reef Lodge) was a nightmare considering that they charge 50 USD per room. You can get a much better room for the same price at Express Inn. Do not book this hotel. You will regret it. This should be banned from Agoda and other similar sites.

Worst hotel

Booked last minutes due to no ferry transfer. Wasn't expect the room we get is disappointing. Room's wifi signal very bad, no blanket, tv not working, water heater not working, water pressure low. Service just mediocre.  

Major faulty facilities  

Very clean and friendly helpful staff.Nice and budget hotel. Room and bathroom was very good and clean. WI-Fi works well but satellite TV doesn't work. You can go to public beach form there to bath and many restaurants near.

Very Clean and friendly staff

We stayed in a room for 3 for 1 night as we arrived late in the night. The room was relatively clean even though my cousin found a roach in his room. The extra bed was tiny and hard. I'm 1.57cm and my legs were sticking out. At the end, the 3 of us squeezed on the king size bed. Breakfast was super simple with 3 slices of toast, a hard-boiled egg and sausages. Wifi did not work initially until the staff came to fix it. TV totally didn't work. Location wise, there is a small mart just round the corner and the beach is just the following street. 

Destination	Price
Airport	20 USD
Airport round trip	20 USD

Dhaan Retreat

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