Name: We Hotel Acapulco
Address: Av. Costera Miguel Aleman 248, Acapulco, Acapulco, Acapulco, 39350, Mexico
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Terrace

Express check-in

General

Non-smoking rooms

Family room

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Linens

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Wake-up service

Telephone

Iron

Services and amenities

Coffeemaker

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

Spanish

English

Languages Spoken

Free parking

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Children swimming pool

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Acapulco International Airport

We Hotel Acapulco

Acapulco

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I was attracted to this hotel by its price and pictures.
I cannot blame the hotel for making it look better than it is, with its wide angle photos making it appear larger than it is.
Yet it was disappointing to see its true size, small reception, dated doors and corridors , very noisy and uncontrollable A/C. We reserved and paid 4 nights yet left after 3 when the return of beach towels became an issue.
Location is across the street from beach but away from strip, not ideal for restaurants  except for a very few

Disappointing

Literally across from the beach, a super location if you don't want to be in the busy section of Acapulco.   

The hotel does have a restaurant open on the weekends with a variety on the menu. A couple of restaurants close by as well as an OXXO (convenience store) however if you want something more than traditional Mexican food you will need to walk, or taxi. 

We enjoyed the pools and appreciated how everything was clean with lots of loungers and umbrellas. Bar is open during the week to get a cold drink poolside. 

Our room was spacious with a balcony that faced the pool and ocean giving us a great view on the 5th floor. 

Check in was easy and friendly and all staff made us feel like it was our home and were very helpful. 

Air conditioning was awesome, wifi was slow and depending on where you sat in the room, accessible. Wifi around the pool was very strong. 

Bed was super comfy and great pillows!  Lots of storage space, hangers, iron/ironing board, hair dryer and safe. We loved the coffee maker, bottled water/coffee/tea each day.  Plenty of towels and toiletries.  

We had a small table and chairs as well as one lounge chair. 

Great place to stay if you love having the beach only a few feet from your room. 

Great location and pool

This was our first Beach Holiday in this Hotel and it was really good there. It is a very good managed Hotel with a good 4 Star Level. All was clean and we did liked the Design there very much. Especially we have to say, that the Food - Breakfast and Dinner - have been very choiceful and did taste very good. It was hot and fresh. Also good Choices of Drinks.

with a good 4 Star Level

When we were here in Feb.2012 they were taking down walls , removing old balconies to replace with large glass windows. Would indicate a complete change from the previous. The were even going to redo the pool. Too many green days last time. Hope it has worked out as we are looking at returning.

Complete renovations Feb2012

The hotel is situated in the middle of most things, easy walk or bus trip to everything. The staff at the hotel was great, we have stayed there numerous times over the years for this very reason. We have had a good view of the ocean from our room each time. Everything is kept clean. A nice pool and relaxing area. We will continue to return for years to come.  Norm and Judie Bayly

An extremely pleasant stay

El Cid was recommended to us by a taxi driver. We stayed for one night and tried to haggle over price but no joy. 
At £41 the room was very overpriced compared to other mid-range hotels in Mexico. Even by Acapulco standards. 

Negatives were - The furniture in the room was very tired. The pillow was hard and the balcony door did not lock. There was no hot water in the bathroom and no way of controlling the air conditioning. Very noisy location next to busy road. Poor tv reception and choice of channels. No remote control. 

Positives were - the room was very big, it had a pleasant view over what appeared to be a well-maintained pool, the room and linens were clean. There was a fridge in the room. The hotel has a convenience shop underneath it and a 'healthy' restaurant just outside. 

Overall, this hotel was mid-range and very overpriced. Only think about it if the location suits you or you plan to spend all day in the pool.

Overpriced, unreliable hot water, clean enough

My family and I have been traveling to Acapulco for many years.  We had some problems with the place at which we usually stayed.  Since El Cid is located along the section of beach that we prefer, we decided to give it a try.  It has a nice website with reasonable rates, and the pictures looked decent.

After some major problems with our flights, we arrived exhausted at El Cid around midnight, and were completely disgusted.  If we all weren't so tired and it hadn't been so late, we would have left without staying there.

We booked four rooms, and none looked remotely close to the pictures on the website.  The beds were little more than hard, cheap mattresses stacked on boards.  The linens were gross and stained with what could have been blood (see pictures).  Not all of us were given pillowcases, and the ones we were given we were afraid to put our heads on.  The pillows were basically fabric sacks filled with stuffing.  We were given one dirty, threadbare towel.

The furniture is beat up and dirty.  You don't have control of your air conditioner--the desk has a remote control that they have to come to your room and use.  The power went out briefly in the middle of the night and the a/c just shut off and didn't turn back on--we would have had to contact the desk again to come turn it on with their remote.  The "hot" water was not hot at all but room temperature.  Overnight a puddle of water appeared in the middle of the bathroom floor--not sure where it came from.

The noise and exhaust from the road were pretty bad.

We weren't able to sample the pool or restaurant because we packed all of our luggage in a taxi the next day and got out of there.  I'm not sure where those rooms are that are in the pictures on the website, but we surely didn't stay in any of them.

We Hotel Acapulco

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment